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Home Improvement reviews in Centralia

  • F
    RNC Painting LLC
    Unfortunately, I hired this company, (husband and wife), and I made a big mistake. They charge a ���non-refundable��� fee upfront which should have been my first clue to run away from this pair. But they seemed to be ok so I agreed. Then from the very start it was obvious they had no idea what they were doing. The wouldn���t show up until around 9:30am -10am, would work about an hour then leave or some days wouldn���t show up at all. They promised a completion date and then was 1 week late getting it done. They took a ���personal��� day in the middle of the week knowing they wouldn���t finish on time. They were suppose to provide all supplies. They used my own drywall I had without asking, used my drywall screws without asking. The ceiling popcorn texture they started working on started falling off the ceiling, they couldn���t match it with existing popcorn texture and it shows. They didn���t clean up after the job, they got paint all over my stained molding. They got white paint all over my freshly painted red deck. They threw their left over paint and texture out in my grass in the front yard. They argue very argumentative about anything and everything. They didn���t want to paint to the bottom of the wall saying they wouldn���t do it because I can cover the bottom with molding. That���s not their decision to make. Some places were not going to have molding. They didn���t drywall a ceiling according to fire code and tried to cover it up with drywall mud. Some areas they were suppose to do they just didn���t want to do until I asked them about it. They didn���t tell me until after they got their non-refundable fee, they filed bankruptcy and told me I had to pay cash because they couldn���t cash a check, they changed the name of the original company from Neeses painting to RNC painting. So we had to ���wire��� the money to them. They mentioned something about a parole officer but I���m not sure what that even meant. You want to really check their background too. They even went so far as to pull things out of my trash I threw away. We were in the middle of moving and needed this job to be nice because we were having new carpet laid. Of course their work habits of only working maybe 1-3 hours a day made scheduling impossible. Excuse after excuse after excuse.... I could go on and on here but the bottom line is they are a terrible company, they treat the customer like we didn���t matter and they will argue with you about everything. For the sake of your peace of mind and your homes value you really need to go elsewhere. You will be sorry to get tangled up with this pair. Even after I paid them more of a draw then they asked for, after an inspector showed the issues needing corrected, when I told them, they told me I just wanted to make an excuse not to pay them the last little bit of money and they wanted to show me complaints they found on line that they thought was me. This was all about their work, not me. Then they made threats and refused to make the corrections. How pathetic. All I wanted was a professional job. What I got was 2 people that didn���t have any idea what they were doing. Be aware.
    - Rick M.
  • F
    Dennis Spray Foam
    Quality of work was very poor,had lots of gaps in insulation allowing air to enter,insulation was was very uneven,and done very sloppy. Got insulation all over the floor,took another crew to clean it so that flooring can be put on. He ruined our expensive area of concrete stamping we had done on one area of building.Insulation was even sprayed into the electrical outlets.His equipment looked well maintained and new,but it kept getting clogged up. We referred his work to be looked at after completion to a local contractor,after he seen the completed job he just laughed and stated he would never consider this person to do any work for him.He would nt answer his phone when we tried to contact him.
    - Jean D.
  • A
    MasterTech Inc
    Seth came out, understood the problem immediately, and did a great job resolving it. He paid attention to details, made sure things were adjusted how I would like them, improved some other issues along the way, covered the hole with an access panel, and cleaned up the area before he left. He was also a pleasure to work with.
    - Linda L.
  • A
    Continental Siding Supply
    I love continental siding! They did an awesome job! The project went really quick with no problems. The crew was very professional and very friendly. I would recommend continental siding to anyone! I can't say enough nice things about this company!
    - Candace H.
  • A
    Unlimited Handiworks LLC
    Good job with estimate and scheduling. He discussed what I wanted done and had some helpful suggestions. He arrived on time each day and he kept me updated on the progress of the remodel.

    The quality of the work was good and the project was completed on time. He cleaned up at the end of each day. He made sure I could also use the bathroom after was gone for the day. I was comfortable leaving him in my home to continue working while I was gone.
    - BARBARA B.
  • A
    MasterTech Inc
    It went really well. I'm very pleased. 

    After water from the bath backed up to my sinks last week, I had some major plumbing work done at my house this week.  Seth was my lead tech, and he was fantastic! He was very patient and kind, while dealing with a major headache. I was really pleased that Seth came back for the full excavation/repairs, because it's always comforting to see a friendly, familiar face when you are dealing with a major home repair and already a bit stressed out. I don't know if that's a common practice or was just good luck. 

    Across 2 days, I think I met 7, or maybe 8 different members of the MasterTech crew.  They were all pleasant and polite, and I felt comfortable around all of them (which if you are a single gal who lives alone, this probably matters to you). My issues were thoroughly explained, and nobody spoke to me like I'm dumb (which again, if you are female, this probably matters to you).  They were also helpful in showing me the problems, which made it easy for me to come to a decision about which option was the best for repairs. 

    This is at least the 4th time I've had plumbers out to my home in 8 years, and they are by far my favorites, though I do believe I won't be needing them again, as they finally set my house right, the way it always should have been. (Thank goodness!) 

    They get bonus points for major professionalism from the friendly and responsive office staff, right down to the well-labeled vehicles and uniformed staff.  I also appreciated the email updates. 

    They get double bonus points for being patient and kind to my chocolate lab, who was a bit stressed out by all the chaos and power tools.  

    Plus, the excavation team put my yard neatly back together, after having to dig it up, which is something my friends and neighbors already commented on. 

    It's a bummer when you have to do some major work on your house, but it's a lot less painful when the service crew that shows up is friendly, knowledgeable, professional, and on time. 
    - Becky W.
  • A
    Gaines Moving & Delivery
    I have used Gaines Moving 3 times since I moved to Missouri and they  are going to move me again on 6/3/2015.  I highly  recommend them.....I have lived all over the USA, N.Y., N.J., Calif., Chicago, and Atlanta and out of all of my moves I find them to be THE BEST !!!!  
    For anyone that is moving, CALL GAINES  they will make you move less stressful !  THANKS GUYS ;-)

    - roxanne h.
  • A
    Critter Control
    The owner is very knowledgeable about 'wildlife' and has accomplished the tasks of ridding my home of wasps, moles and various 'critters' that wanted to burrow into my lawn to stay.  Always courteous and brightens my day as he is such a nice young man.
    - Judith S.
  • F
    AAA Flooring & Janitorial Inc
    We hired this provider to start on August 9th, but he didn't end up starting the work until August 12.  The price was supposed to be $1020.00, but when he found the issues with the floor where he would need to replace the wood the price went up to $1480.00. 

    On August 19th he made a decision to mill the wood on the 9 x 12 space, without my approval.  He did not even give us an option.  He did tell me that the wood was located in St. Louis, but instead of allowing us to decide if we want to get the proper wood he then milled the wood which means removing the tonge and groove off of all of it.  He used elmers glue and face nailed it to keep the flooring together.  I did not get to see him put the flooring down, but told him to not make any other decisions without us because we could have found another way to do the floor.

    One the 24th, he called me when I was out of the state and told me we had to change the color of the stain.  I informed him that he needed to talk to my husband because I was not there to see.  My husband had to call him to tell him that we could not proceed until we got the cost of these changes.  The price then went up $500 because of the change in stain.  I called him and told him that we needed to wait until I got back to discuss this because we were not going to approve it.  There was a 5 hour time spand between the first call and me telling him this and he said he had already put three coats of stain on.  He got very forceful and bullied me on the situation, so I did not fired him at that time.

    We found that he had rushed this because he had made so many mistakes that he was trying to cover it up.  We then had pulling on the floor, which the gentleman working on our roofing, who is also a flooring specialist, told us would ruin the floors.  We then had to strip this stain as soon as possible.  AAA then came back and saw that we had removed the stain.  They added it without us ok'ing the process.  We then fired him because of this.  

    I had fired him on August 26 and his son got agressive with my husband.  He then he told my husband on August 27 that he was going to finish the floors even after I had fired him. My husband then told him that he was not going to . We ended up having to hire someone else and they were not able to fix all of the damage he had caused. I ended up stopping the payment that we had given him because we found how much damage they had really caused. I looked at the invoice and found that, not only did he do a lot of damage to our home, but he was also double billing me.

    AAA wanted to meet face to face.  I had just returned home.  I just wanted to settle the account.  He then started to tell us how to handle the floors.  My husband and daughter found that they had poored the stain and then rolled it on.  He told us to hand apply it and then buff it, but they did not do that!

    When he had sanded I asked them to block off the rest of the home and the vents, but he did not so there were inches of sawdust on everything.  The glue they used got on my floors, walls, cabinets, and counters.  I think that he was playing my husband and I against each other because he would call him for most issues, but when it came to the stain he called me because I was not able to see the damage from out of state.

    He is not easy to work with.  He and his crew, which is mostly family, did a bad job.  He did poor craftmanship and he had no respect for my home.
    - Heather Z.
  • B
    IT went really well. The men where here early and worked all day. Would have finished the first day but miscalculated the amount of materials needed. Finished the second day and cleaned up the mess. I only found one nail after they left. Would totally use them for any other needs that I may have.
    - Alicia B.
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Home Improvement Services in Centralia

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