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Hvac Repair reviews in Carl Junction

Real People ~ Real Reviews ~ Real Results

  • GREAT! We contacted Precision during the hottest part of the season because our air conditioner stopped working. We needed it fixed ASAP. We called a number of providers who either did not answer or did not return our calls. Rudy called back within an hour and came out to the house right away. He assessed the problem and discovered we needed a new fan motor. He picked one up and returned and informed us that he checked and found it to be under warranty (we had not thought of that) and he saved us $800 by doing so. Within 45 minutes he had the air working and found another problem of which we were unaware. He was friendly, courteous, knowledgeable, and extremely professional. We told him when he left that he had made a permanent customer! Excellent experience - very impressed.
    - RON M.
  • We called their office and explain the problems we were having and they sent out 2 young men to check over our unit and they went right to work. Then they gave us a report on what they found. We decided on a Rheem system and the air conditoner has kept our home nice and cool all summer. We were very pleased with the way they handled the installation of the unit and would recommend the company to others and would call them again if needed.
    - marcia l.
  • Lonnie called me back within a couple of minutes of me calling him and told me he would be available in the afternoon. I called him at 12 o'clock on 6/26/2014 and he was at the house at 230 pm completing all his work by 330 pm. This was the most timely, responsive and efficient heating and air company I have ever dealt with in the last 6 years of dealing with HVAC companies that are slow to respond and heavily priced.
    Lonnie even took time to explain to me the how's and why's of what was going on and what he was doing. 
    I would recommend affordable Heat and Air because its the biggest bang for your buck you will possibly find in this zip code. 
    Professional, courteous, skilled, equipped, trustworthy and just straight up awesome. 
    An extra bonus was my Angie's List discount.
    - ALFRED M.
  • two young men came to the house and went right to work on our air conditioner. They were very polite and my husband was pleased with the way answered his questions and took care of the work. Our air conditioner has been keeping us cool and we would call the company again if needed.
    - marcia l.
  • Our heat went out on Christmas EVE!!  Affordable (Lonnie)  actually answered the call, came out and installed a new heating and air system for us....   ON CHRISTMAS EVE!!!   
    It's two years later and the system works great...  Much better than the system that was replaced.  I've since used Affordable for a senior apartment that I own with also great results.  Lonnie is honest and works hard.
    - Jeanetta D.
  • The main office called to report our technician was running early and asked if he could report ahead of schedule. Rouse maintains very flexible hours which is very accommodating for working families. When he arrived he reviewed our work order and went to work. He started with the air conditioning unit. He removed the housing, checked gas levels, fittings,  wiring, and cleaned the unit inside and out. He then went to the furnace and repeated the same inspection process. He was going to change the filters in the return vents as part of the service. We then asked him to examine our gas fireplace. It had not been working for several months. He once again exposed all working parts and began his assessment. At some point he discovered a bad connection and discovered our thermostate had a bad connection. He re-soddered the connection and the unit worked great. He did not charge any extra for the work on the fireplace.
    - Michael R.
  • It took a few weeks before they could schedule the install. They said they would try to save the marble around the old fireplace so that we could reuse it, but they couldn't guarantee that they would be able to do this. They were unsuccessful and cracked several pieces, and since we couldn't match it, we needed to replace the marble on the floor surrounding the fireplace as well. We understood that this might happen and were not upset. Other than this, the fireplace install seemed to go fine and was completed in a day. We are still using the fireplace a year later.

    Immediately after the install, the heat pump on our furnace quit working. The installers couldn't figure out why it wouldn't come back on. Thankfully, iIt is a dual fuel unit with natural gas backup, so we still had heat. The technicians who came out to do the install did not include Victor, who had given us the quote, but he came out himself to check on the situation. He discovered that when the technicians pulled the thermostat wire through to move it, they did not switch off the power, and so short circuited the lines and blew out the compressor on the heat pump.

    Initially, the Fireplace Shoppe's take on this was that the compressor was old (which was true) and likely to have gone out soon anyway, so they didn't want to take responsibility for the blown compressor. Our take was that it would still be working fine if the technicians had taken the necessary steps.

    It took a couple of days, but eventually they did what we felt was the right thing and agreed to replace the compressor at their expense. We've been in since and have never been treated badly in any way. I would still recommend them and use them again, but I would want to make sure that they sent their most knowledgeable technicians if anything out of the ordinary was going to be asked of them.
    - Michael G.
  • Sunday morning I notice AC not cooling house.  I called Rouse and left a message and they returned my call within 1 hour.  Originally said they could not get to it until Tuesday but said if they had a cancellation they would call me.  They called back within 1 hour and said they could get to it today after all.  About and hour later, repairman was here and replaced a capacitor in unit, cleaned and serviced unit, and checked inside unit also.                                                                                                                                                      

    Temps here have been 95 degrees plus every day this month with several days 100 plus.  Rouse's responsiveness on a very hot day is a welcome relief to what could have been a bad situation.   Thank you very much.
    - Terry H.
  • We had 3 bids on the work and they had the best price for the best unit. They were very prompt and very nice to deal with. They cleaned up all their mess and worked quickly. Our house now feels great in all the rooms since they solved and fixed the duct work. We are totally satisfied with their work and it feels good to say that, since that is not always the case with contractors of any type.
    - Kenneth W.
  • Very well.
    - Jackie A.
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HVAC Contractors in Carl Junction

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