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Fence Company reviews in Bridgeton

  • A
    Mo Steel & Wire Inc
    We were very happy with their service.  John is a very friendly person who is most accommodating, especially when I changed the plans a few times.  He held a start date for me until I made the down payment on the job.  The job was completed by our deadline with no problem!  The fencing looks very nice!
    - Geri G.
  • B
    Chesterfield Fence & Deck Company
    You want me to say yes or no on using them again, you need an "I don't know" category too, because at this point I'm not sure.   There are things they did well, and other things I am not happy about.  So, I said yes because it's possible, but it is not guaranteed.
    They claim their fencing needs no maintenance and will last 30 years, which was part of why we went with them even though they are expensive.  The fence does look very nice and, once they actually arrived to do the work, it was completed quickly.  Those are the good parts.
    These are the bad parts:
    First, only 1 member of the crew spoke any English, and it was basic, not fluent.  The rest spoke Bosnian.  The company should send their crews to English as Second Language classes and stress the importance of learning English.  They apparently don't.
    Second, they put the wrong latch on my fence.  I have a pool.  It is very obvious I have a pool.  The crew should have been trained in meeting the pool codes and apparently weren't.  I had to call and have them come back out to replace the latch.  They did come back the next day, however, it should have been done correctly in the first place.  Especially after the salesman stressed how knowledgeable their crew supposedly are.  The crew also said they would check on a different type of latch as the one put on was not what I expected, and would get back to me.  Once they left, I heard nothing (see point 4.)
    Third, they held my deposit for 8 weeks before finally doing the work.  I understand the storm damage pushed schedules back, that's not the point.  It wasn't the delay I had a problem with, it's them hanging onto my money during it.  My fence is a standard one using wood they regularly stock .  There was nothing custom about it.  Their explanation is that they have to treat everyone, custom or not, the same.  Why?  Other businesses don't.  Other businesses which deal with stock and custom orders treat custom differently and take a larger deposit for custom then stock.  Chesterfield got to take my money and earn 2 months of interest I should have been able to earn.  When it is not a custom order, and schedules are out that far, they should take less than the 50% they require, then call when they actually place you on the schedule for the remainder of the 50%.  And I was not told of the 8 week delay until after I had sent my check.  I was told my concern was brought to the owner's attention, but never received a response to my concern.
    Fourth, I had to call them after 2 months to find out what the heck was going on.  They should have been calling or emailing me every 2 or 3 weeks, or at least once a month, to keep me apprised of where I was in the Que.  And I got the distinct impression that had I not called them, I would still be waiting with no word from them.  They made me feel like my job had been forgotten.
    We chose them in part because so many reviews said they were attentive.  But I always had to initiate the contact, there was nothing proactive in their approach.  So, will I use them again?  I honestly don't know.  I have high expectations.  I expect proactive practices, I do not expect to have to always be the one who calls them.  Proactive is service, me having to call is not.
    - Sandra G.
  • A
    S & J's Landscaping LLC
    Started by removing two sections of fencing.  Dug out all loose fill down to solid ground.  Put in a layer of rock and totally power tamped the rock.  Used some type of fabric on top of rock.  Then another layer of rock ancd once again ran power tamping method.  New holes were dug for the fence post replacement.  Another layer of dirt and again compressed. Finally a layer of top soil and sod.  Both sections of fence were re-installed.
    Excellant job.  Jerry and his crew worked extemely hard at this as there were numerous issues to work through. Extremely considerate and professional at all times. Would use this company for any future landscaping needs.  Thanks again.

    - Richard P.
  • A
    Larry A Lipinski Painting Deck & Cedar Res LLC
    They were very professional and every efficient. The decks are very large and were in very bad shape. They power washed them and sanded them and then stained them. They also did the same on a long piece of fence plus a priviacy fence. They cleaned up everything. Very good work. Will definitely use them again.
    - Pat E.
  • C
    He came, measured and mailed me a quote.  I got a couple of other bids and I decided to go with him because his price was the best.  I kind of like how he was.  So, I called him back and asked him to do the job.  I asked if he would do the permit.  He said that he doesn?t do the permit.  Then he came out.  I had a part where the measurement of the area was different from what he had.  He measured 105 feet, but it was 130 feet.  I didn?t know how he got that measurement because I was there with him to tell him till where I wanted the fence.  He said that he had to give another bid and so he sent a new bid the next day.  It was like a $1700 more.  I called him back and said that it was not my fault that he measured it wrong.  Then he called me and said that he would take off $700.  All the new bids that he sent were on the same spreadsheet for 105 feet.  I really liked him, but I am so confused that I had to put the project aside.  I didn?t know if what he was telling me was correct because he could have been doing an estimate for somebody else and had that number in there.  I have read all the comments about him and they were all very good. I was not able to trust him.
    - Barbara W.
  • A
    Roger came out promptly and submitted his estimate. The estimate was reasonable. We agreed on a date for the work to be done. He showed up, did the work and cleaned up afterward. I would hire him again.
    - ERNEST C.
  • A
    Abbey's Fence
    Jim was terrific to work with. He was very professional, honest and completed the job in a very timely manner. I would definitely hire him again!
    - Diana Lynn B.
  • A
    I am very pleased with the fence installed by Penniston Fence.
    - Nick F.
  • A
    We hired Tim a few months ago to install a 4 ft fence around our yard. The fence still looks incredible and they were extremely respectful to my family!
    - Dustin L.
  • B
    Jablan Fence & Deck Contracting
    - Diane H.
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Fence Companies in Bridgeton

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