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Gastroenterologist reviews in Blue Springs

  • F
    Jackson County Gastroenterlogy
    This place is awful. Dr. Vardakis was recommended to me by a friend, but it didn't go well for me. There doesn't seem to be much efficiency or teamwork amongst the employees, it seemed to be an each man for himself environment.
    Bobbi at the front desk was so stressed and disorganized she got hives and was breathing heavily every time. If she asked another for help, it seemed like a chore on their part.
    They take your temperature with a thermometer they swipe across your forehead, that's fine, except they didn't clean it with alcohol wipes before or after they used it - gross.
    One room I was in and the NP had to ask staff for paper towels because the room had ran out and the staff hadn't gotten my file for her.
    Kristen was one of the most unprofessional people I've ever dealt with. Talking about women's privates is not professional at all.
    There was a pregnant girl setting me up for a test, she was sweet as could be, but obviously new and still training. She asked for help and instruction and Kristen finally came in to assist, but instead of helping her and training her she talked to her like she was an idiot and made her guess at what she was supposed to be doing instead of training and explaining.
    They really ought to have a common uniform, many of the employees were not dressed appropriately. I saw Bobbi's cleavage bulging from her top and Kristen's underwear because her pants were too big.
    They scheduled me for a scope which went fine and afterward Dr. Vardakis handed me a prescription and said get this filled and take it if you need it. Take it for what??? You don't just hand people prescriptions and not explain what it's for!
    I kept thinking it was a dairy allergy I was having and asked multiple times why I had been sent for all these different tests (five tests) but still no test for lactose intolerance since I had clear data in my food log that backed up this theory. They finally scheduled me for a lactose test, but evidently scheduled it incorrectly. They called me the day of the test and my appointment was too late for the lactose test and could I come in earlier? Um, no, I can't, you all made the appointment knowing what I was having done. Ultimately I cancelled the lactose test and switched to a new Primary Care Physician (not going back to the one that referred to this nightmare of a practice!) The new PCP indicated all of the testing I went through was unnecessary, especially based on food journal documentation.
    I would never go back to this practice or recommend it to anyone. It was h*** dealing with them, there lack of professionalism and horrible communication!!
    - Amy S.
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Colon Care Services in Blue Springs

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