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Appliance Repair reviews in Ballwin

  • A
    All American Appliance Service Inc
    Benji was sent out and before he got here it started working again so I cancelled. The next day it didn't work again. Benji came out on his day off and repaired it for me. Also, the parts that were not working correctly were just disconnected and he was able to fix them instead of charging me for new parts. How many repair places are honest enough to do that? The best part is that he raved about his company and how much he liked the owner and felt appreciated in his job. I highly recommend them for any repair work!
    - Barbara K.
  • A
    Crews Appliance Repair
    Mike from Crews Appliance looked at our washing machine. We had a broken belt, and we had been experiencing some problems with the washer not fully draining or completing the cycle. He told us our options, expected cost, and expected life expectancy of the machine. We decided to repair and it was done quickly and professionally. Mike has fixed other appliances of ours and is always courteous, punctual, and willing to inform you of all your options when it comes to repairs.
    - Michael E.
  • A
    American Appliance Service
    The repairman, Benji, came out on his day off. He took everything apart and discovered my spring and shock absorber were disconnected, as well, causing the "walking" that the washer had been doing. He was able to fix both by using the old parts and without any other cost! This is what you hope for in an appliance repair company- honesty and an effort to be fair. Benji has been there many years and has the utmost respect for the owner. I highly recommend and trust American Appliance and would absolutely use them again!!
    - Barbara K.
  • A
    All American Appliance Service Inc
    Wonderful!! Vic Williams contacted me by phone shortly after I put in my request for help. He had never worked on my make of stove, but diagnosed the problem over the phone and my oven was ready to use. (What a God-send to a widow, whose husband used to solve all the household glitches!) Thanks, Vic!
    - Mary S.
  • A
    American Appliance Service
    I needed the panel on our dishwasher replaced and they replaced it quickly and for a fair price. Very professional and quick to get back to me about when the part was coming in and how soon they could get it done. Would definitely use them again!
    - Matt B.
  • A
    American Appliance Service
    Called American Appliance with problem in dishwasher - an on again / off again noise; dishwasher worked but intermittent noise. Randy was able to come the same day I called. Listened and diagnosed the problem right away. He quoted the price on the replacement part and made sure I wanted to do the repair. He had replacement part in his truck and was able to do the repair quickly that same day. Very considerate on making sure towels were in place to catch water. HIGHLY RECOMMEND!
    - John D.
  • A
    American Appliance Service
    The company was able to quickly send a repairman who quickly diagnosed the problem and determined a solution. He was very knowledgeable and professional. The service charge and cost to repair was reasonable. We would contact again and recommend them.
    - Dennis O.
  • A
    All American Appliance Service Inc
    What started as a bad experience left me very, very impressed. Our fridge was leaking, so we called in All American, who we had used before happily, to service the repair. The initial repair and interaction with the tech was disappointing, but the company manager handled my frustration in a fantastic manner. After the first tech left the ice maker wasn't working, so the manager sent out another man to trouble shoot, cost free. In the end the ice maker needed to be replaced, but they only charged me the cost of the part, not labor, as a way of making up for the first disappointing situation. I was very impressed and very thankful for the intentional, sacrificial customer service. The second man was very personable, punctual and informative. We will call them again with any further maintenance needs.
    - Sarah E.
  • A
    American Appliance Service
    Vic returned my call promptly and arranged to come out the next day - fitting around my schedule. He was able to use the part I had ordered and my range vent is now functioning again! He was very friendly and professional and we were happy to find someone willing to help make my trusty old stove work again! As it is built into an island and uses downdraft for venting, we had been afraid the only answer would be a very expensive replacement range!
    - Jack E.
  • A
    Bill's Appliance Inc
    Difficult to get the final scheduling in, as their prior job ran long, and I had to re-schedule, but it all worked out. On the initial visit that seemed like they might not need to un-stack the dryer off the washing machine, but it was necessary, and they had to come back to do it. In spite of this turning into 2 trips for them, they gave me the same single-visit price
    - Rod H.
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Appliance Repair Services in Ballwin

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