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Auto Service reviews in Arnold

  • A
    Shine Time, Detail, Tint Wheel Repair, Hydro Dip
    Tom was extremely easy to work with, and very quick to respond to my emails while we were setting up the appointment. The only small snag was when we dropped the car off in the morning; there was supposed to be someone there, but the employee wasn't around. A quick call to Tom and we worked it out with no issues (we just put the car keys through the mail slot and left the car in the lot). My husband is IN LOVE with the job they did on his car. It hasn't had a real, deep cleaning in the 11 years we've had it. We've taken it through the car wash, and vacuumed it out, sure... but there's only so much you can achieve on your own, and after 11 years and two kids, it needed professional help. It looks fabulous, inside and out. The carpets, leather seats, dashboard, doors, and all the various crevices look amazing! We got a 20% discount off of what I already considered a good price for the service. (Paying in cash/first time customer discount)
    - Wendi M.
  • A
    Best Auto Repair LLC

    The truck now runs very well with much more power. Best has done all my work on company and personal vehicals since 1996. When Jerel gives me an estimate there never any surprises and the work gets done right.

    - david b.
  • A
    This is diffinetly a 5 star business, could not be better as far as our experience was. We had a crumpled left finder,
    damage to the left side of the bumper assembly and scuffing across the front. It was drivable but the drivers door would
    not open very far due to the crumpled finder. The insurance company, American Family, said we did not need 3 estimates but could take it to a body shop of our choosing. They gave us names of 3 in our area that were on their approved list, and we selected
    Meramec Heights Collision Center just 2 miles from our home. They also received a good reference from our local
    American Family agent.
    We visited them and they worked up an estimate of the repairs needed while we were there which appeared to be reasonable and would be approved by the insurance company. We made an appointment to leave the vehicle 2 days later on Thursday so they could tear it down and see if there was any hidden damage. They called us on Friday to tell us the parts were ordered and they would start work on Monday. We asked that they try to have it ready by Thursday latest as we were to leave on vacation of Sat. We were called on Wednesday that it was ready and we arranged to pick it up the next morning. We did and everything was perfect. It looked like new, like it had never been damaged. And to top that off, they clean it inside and out. Looked likeit just came out of the showroom. Meramec Heights Collision also includes a Limited Lifetime Warranty on the work they did, good as long we we own the car, however long that is.
    Meramec Heights Collision Center is my go-to auto body repair place in the future and I would heartily recommend it to anyone.
    Tops in courtesy and professionalism and quality!
    - Lorin D.
  • A
    Safelite AutoGlass
    We were really happy with them. We've had to use them the last two summers. We had rocks hit our car coming home from vacation. They get you in right away. They actually vacuumed our whole car out, cleaned it, and everything. So we're really happy with them.
    - Karen W.
  • C
    Dobbs Tire & Auto Centers - Arnold
    I scheduled the inspection the week before and brought it in early Saturday morning. The CEL had been on for awhile so I knew it would require work. I asked them to do the warranty tire rotation and balance at the same time. About an hour later they called and indicated that the EGR valve needed to be replaced and the front end aligned, so I OK'ed the work. An hour later they called indicating they were finished. This was quicker than usual, which is why I rated punctuality and responsiveness only fair. I've gotten in the habit of leaving the vehicle because if I wait even an oil change and tire rotation routinely takes well over an hour. When I came to pick it up they indicated I would need to bring it back in for a re-inspection after driving it over 100 miles since the EGR valve had been replaced and CEL had been reset. I brought it in a week later and they completed the re-inspection in about an hour.
    Other than being more timely than usual this was about my usual experience at this Dobbs location. I've been using them for about 5 years now, but plan to stop. Mainly this is due to their prices. 5 years ago when I started going to them they charged $85 an hour for labor. They now charge $115. This is higher than even some dealers in the area. They also charge top dollar for parts (literally: I have never once found a part more expensive at a dealer, auto parts store, or online anywhere.. typically they charge even a few dollars above MSRP). Finally they charge a mandatory hour of labor for "diagnosis" even if all it consists of is checking a DTC which takes 5 minutes. I have also never yet had them do anything but replace a part with new. Never once have they tried to clean up something which was still good but only clogged, etc. On tires they offer a "lowest cost" guarantee but seldom seem to have the ones with the best deals in stock, and on tire warranty issues they follow everything to the letter, looking with a fine toothed comb for any reason to disqualify you. I wish they used the same comb when applying their "fixed forever" warranty. I routinely have to "remind" them of service performed in the past that they try to charge me for again. I haven't yet had to pull out my own records as they keep everything in their database and always find it after searching, but I usually have to prompt them to do the search.
    In summary they will fix your car and fix it well, but it will cost you more than nearly any other place, including the dealer.
    - Shawn F.
  • B
    So Fresh N��� So Clean Auto Appearance LLC
    the original company offereing the deal, appoarently was not able to do the work and subcontracted it out to another company.  instead of them coming to my house as originally planned, i agreed to go to their business address.  this was a little inconvenient, but i dealt with it, but doubt i would drive all the way there again just for this service.  the job itself was done well.
    - MARY M.
  • A
    Maaco Collision Repair & Auto Painting in Kirkwood
    We own a 2003 Kalapana Black Mitsubishi Eclipse with approximately 145,000 miles. Typically we drive a car as long as possible before replacing it. The orginal factory paint started peeling (a known problem with black mitsu's) at approximately 60,000 miles. During the last few months my wife and I were at a cross roads about whether to keep this vehicle or sell it. We decided the vehicle had plenty of life left and decided to research having the vehicle repainted, however I had no interest in spending upwards of $5,000.... I was well aware of how expensive it is to repaint a vehicle, and the intense labor involved, so I decided to give MAACO Kirkwood a try...and I am glad I did. When we pulled into the shop I noticed how clean and manacured the property was and the guys in the garage were clean, neat, and professional looking, working on a wide variety of vehicles. We parked under the covered awning awning and Gary (the owner) greeted us immediately. His demeanor was warm and friendly. He looked over our car thoroughly and asked us our purpose for repainting the vehicle, how long we planned on keeping it, where we park the vehicle etc. Gary listened to what we wanted. He did not try and sell us the most expensive service nor did he suggest the cheapest; he offered a solution which was fitting to our needs. It took seven days from start to finish. Gary kept us updated throughout the process. The result???? The car looks phenonenal!!! For the price we paid, Kirkwood MAACO went above and beyond, well exceeding our expectations; the attentional to detail and the pride of this shops craftspeople is reflected in the finished product.
    - jason c.
  • F
    Tetco Inc - Bulverde
    I am a Chevron retiree, so we bought gas at the Chevron station, the car was dirty, so we went through the car wash. We will not be using the spray wash again, at least for one of our cars because it didn’t get anything cleaned. The wash quality was terrible, it was as if we had not been through the car wash.
    - Bonita W.
  • A
    Shine Time, Detail, Tint Wheel Repair, Hydro Dip
    Called approximately 3/12 to inform company of coupon buying.  Was told would call when time was available and weather was good.  Waited 2 weeks for appointment.  Arrived promptly, serviced both vehicles, and completed his job in a businesslike way.  Both cars looked much better.  Pleasant young man.
    - Kathryn B.
  • B
    South County Dodge Chrysler Jeep RAM
    It is a four wheel drive and I took it in because there was a noise in the front end.  They called me later on and told me that a part needed to be replaced and it would cost $675.  They said that would fix my problem.  Well I went and picked it up and paid the $675 and it never fixed my problem.  It is still doing it.  They are aware of the persistent problem.  I can understand the statement in a way because they said that they cannot duplicate the noise that I had in the front end.  When I went back to them I could not duplicate it either.  It is one of those things that it is loud when it does it, but it does not do it all the time.  So I don’t see that they replaced the part that they claimed that they did because they said that would take care of my problem.  But however they replaced it and I paid them for it.  It is still doing it.  I can’t blame them for not repairing it.  But I can’t not happy that they replaced he part that was unnecessary.  They could have said that they cannot duplicate it and charged me $100 for the diagnostics and I would have been fine.  Last time when I took my vehicle in for an oil change they were trying to sell me a power stand fluid change which I read under people's recommendations on Jeeps not to do that.  I would probably use them in the future.
    - terry s.
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Auto Services in Arnold

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