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Skylight Installation reviews in Woodbury

  • F
    Lindus Construction
    The estimate was $500 higher than the next closest bid but I went with Lindus as they had excellent ratings here. I waited 2 months for the new skylight. The crew arrived, pulled out the old one and pulled off the roofing materials around it. Then they went outside... When I looked, it was obvious the new skylight did not fit. I was advised by a Lindus employee later that they should have measured the new skylight before removing the old one. After considering the options, we agreed they would install the new smaller skylight and reconstruct the interior opening to fit. After talking to you today, I was told that Velux does not make custom-sized skylights yet an estimate from another firm included one and the Velux website says they make them. The original estimate was bad because it either ordered the wrong sized skylight or it ordered a standard size and didn't include any of the additional work to fix the interior of my house with a smaller skylight. Both estimate and the initial installation were major screw ups. Since the installation (last summer) there has been a cascade of issues resulting in having workers here for an additional 60+ hours. Workers have shown up without notice. Today, Lindus suggested insulation was warranty work (when it's fixing an issue created by the first two screw ups) and that the skylight has condensation issues because a) the new skylight has a better seal and is better insulated than the old one (HUH??!! A better sealed and insulated window should have less condensation) and b) I keep my home too humid - at the highest it was at 30% when it was 18 degrees outside. The Minnesota Department of Public Service recommends @ 20 degrees outside, 35% humidity inside. My home was kept at 20% humidity for much of the winter to prevent constant dripping from the new skylight. I have been a patient customer through all of this. At this point I am fed up with the attitude from Lindus. This was a major screw up on your part and you should have the decency to fix the problems you created without the attitude that you're doing me a favor or worse, that I'm causing them.
    - lynn l.
  • A
    Capital Siding Windows & Roofing
    WOW! OUTSTANDING!
    House projects are usually a nightmare, or minimally a big inconvenience. Not with Capital Siding. Every step of the way was a positive and honest experience resulting in the highest possible quality replacement windows. I initially started with another window company last summer. They came through quickly, didn't explain all the options, and pressured for a decision to meet  'a deal by the end of the month'. There was no pressure with Jeff, owner of Capital Siding and Windows. He explained that the 'deals' were a bluff to push you into making a decision. His expertise of the industry is evident each step of the way. Jeff took the time to explain (and re-explain) the process of full replacements vs. other options to make sure I knew exactly how it would look when the job was done. He also searched many window suppliers to find one that fit my requirements, including bringing out multiple samples. I had so many questions about many things, including the color. Jeff patiently answered them even when I asked more than once (or three, or four times). I ended up choosing Marvin Utlrex, a bit more expensive, but they were absolutely the right choice. I split the project into two phases to take care of the worst windows and skylights before winter. The first phase was completed last Nov and was so impressive. Azeal, the installer of the skylights, was outstanding. All junk inside and outside was cleaned up everyday. He took the time to find the best match possible for replacement roof tiles. I was expecting there to be a noticeable difference but the roof area around the sky lights looks like an exact match. UNBELIEVABLE. Then the first three windows were installed during unseasonably cold temps last Nov. They went in without a glitch! The installer, Brian Kowalski, is the very best carpenter I have worked with in 30+ years owning a home. First, he started by measuring the windows last summer. Then, he removed the old windows and installed first set of new ones. During the install, Brian found the drip slate (sp?) was rotted out and needed to be replaced. How he installed these windows without a mark anywhere both exterior and interior is beyond belief. I had just painted the exterior last summer, there was barely a touch up needed, just a few areas around the windows here and there. Brian also did the interior carpentry around the windows. The skylights could not be an exact match, so there was a small gap between the ceiling and the window. Brian filled the gap with a trim that would never need to be painted. It looks so professional. He also did the trim around all the windows. It is so precise, it looks better than the original. His attention to detail included wall repair and sanding around the windows so they were in perfect shape to paint. I couldn't hope for it to look any better. He also replaced an oak ledge that had been damaged since the home was originally built 26 years ago. The new custom ledge and trim around it are so impressive. Brian is truly a MASTER CRAFTSMAN. Finally, the second phase of the windows went in this spring. Brian completed the install of 10 windows within one week. The work was equally as impressive as last year. The inspector even complimented Brian - that's rare! The last step was to paint trim. Jeff recommended Jim Oberfrank. Jim primed and first coated the trim in his shop. This minimized the amount of time in my home. He proactively asked me if I liked the color of the trim, thinking it was a little stark. I so appreciated him bringing this up, it did seem a bit stark but being busy working while they were doing the job I hadn't noticed completely. He completely took care of picking another color and it worked perfectly with the white window color. He stained and varnished the new ledge, and took care of a ledge downstairs that had been weathered. He also completed a couple other small jobs around my home, including painting the larger trim in my master bath. The first coat looked a bit bright again so he once again took care of getting another color and it was perfect. I must also share that I had mistakenly locked him out of my home the third and final day of his work. He handled the mishap with patience and flexibility. Jim is a MASTER PAINTER. The entire project is a showcase of home upgrades at its finest. I cannot say enough about how happy I am with the outcome. I had hired Capital 15 years ago to replace my roof and repair exterior siding, so I knew how good they were. Nothing has changed except to be even better than expected! Congrats and thank you to Jeff and his team!
    - Laura H.
  • A
    Greene Construction Inc
    Between the main house and out buildings, I have a lot of roof (@90 squares) and this was a big investment.  I used Angie's list to identify 3 bids and Greene was well below one and equal to the other.  Anyone can cover your roof with shingles, but my home has been added on through the years and this was a very complex job (many valleys and trouble areas).  Damian (owner) is a true craftsman and was very knowledgeable about best practices and how to best address each potential problem area.  What I learned is that all these companies use the same crews.  It's a seasonal business and there is no way they can keep their own employees.  Whether you use Company A, B or C, there is a very good chance the same guys will be up on your roof.  What distinguishes them on price and value are two things - materials used and what those guys actually do up on your roof.  This is where Greene excelled.  They use all top drawer materials and know what needs to be done.  Again, anyone can cover your roof - they had a great plan.  Also, everyone makes promises, but Greene came through.
    Even at a $35K price point, the bidding process is very loose.  They use a form with vague things like "new shingles" checked.  Not a very precise contract.  I developed a very detailed list of assumptions and presented it to Damian and he gladly signed it.  I believe Damian is very honest and is dedicated to doing high quality work.  He came through on every promise.  These companies probably produce pile of bids, so it's understandable that they are not very precise at first.   If there was any moment of concern, it was Damian's assurance that he would be on the job "all" day.  Actually, he was on the job "each" day.  However, he was always there at critical moments and completed the tricky areas himself.  It was also clear that his crew fully understood what needed to be done.  I confess, I pulled an "old guy" and did work from home during the installation (it's the prep work that counts.  All finished jobs look the same to me).  Every time I went up and checked, everything was being done as agreed. Requirements had been clearly communicated to everyone on site.
    Damian promised a 50 year warranty from the manufacturer (Certainteed) and shortly after completion, I received the certificate from the manufacturer.  Who knows how good it is, but he produced as promised.  I also believe if there are any problems in the next few years, Damian will come back and fix them.  Also, they are very neat, caused no damage and cleaned up everything.
    All in all, Damian is a trustworthy, skilled and customer-focused guy.  It was a great experience and am very pleased with what they provided.  I recommend Greene Construction without reservation.
    - John F.
  • A
    Small Job Specialist DBA Northern Lights Skylights
    unknown
    - Steven P.
  • A
    SOLATUBE/SOLAR MIDWEST INC
    OH-Audio Missing.
    - LAURIE F.
  • A
    The Handyman Can!!! Inc
    . "The Handyman Can" are a group of caring guys and gals that do great work at fair prices & can be trusted !
    - Brock P.
  • A
    Small Job Specialist DBA Northern Lights Skylights
    He did an excellent job. I couldn't say enough good things about this company and job done.
    - Therese C.
  • A
    Trustworthy Glass
    Great job!
    - Sandra M.
  • A
    Exterior Renovation Specialists
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    - Augustina P.
  • A
    SOLATUBE/SOLAR MIDWEST INC
    THEIR INSTALLER WAS VERY PROFESSIONAL AND CLEANLY. WAS VERY CONCERNED WITH DOING THE JOB RIGHT. GREAT COMPANY!
    - RICHARD M.
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Skylight Installers in Woodbury

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