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Siding reviews in White Bear Lake

  • F
    Bear Roofing & Exteriors
    Slow to assess scope. Initially called in an allied trade (not sub contractor) to assist. Took weeks to get a bare bones quote. After many weeks of calls, emails, visit to their office impossible to get a return call to a very simple question about quote, or any idea as to anticipated timeline (we were willing to wait months!) Don't be surprised if you too get "ghosted" by them! We finally went with a different contractor.
    - TED S.
  • C
    Craftsman's Choice Inc
    Tell us the story from start to finish (10,000 character limit): 14 MONTHS TO COMPLETION In 2018 I visited with the JamesHardie siding people about residing my house with the cement shingle product. They recommended Craftsman's Choice and after looking at other vendors decided to use them for the project. My house had a lot of the original cedar shakes which needed to be ripped off, house wrapped, etc. The workers on the job were fantastic and did excellent work, and I would give them an A for the project... the office staff, sales people, project manger, etc. I would give a C which was the final impression left by their company with me. I'm not far from needing a new roof so you would think they would bend over backwards to keep me happy and get future business. When I met with the project manager he advised me that they would go with a small dumpster to fit in the driveway, instead a huge dumpster was delivered that had to go on the lawn and totally blocked the sidewalk. My multiple calls to the project manager requesting some sort of bridge over the flower beds was ignored. When I called during the project questioning a strange colored panel on the house, I never got a call back and when next I saw him I asked why he didn't return my call and all he said was what call? These are two examples of my frustrations with dealing with their company. One of my few requests for the project was for it to be done before the snow flew in 2018. I was repeated reassured that this would be the case and that the job would start in August. No one called to let me know about delays and after multiple calls I was told things were delayed... the job started in October and while the shakes were up in October, they couldn't do paining touch ups, fix broken items, etc. under 2019. Go figure, THE very last thing done on the project was the painting of the odd panel on July 7th, 2019.
    - mary-susan h.
  • C
    Craftsman's Choice Inc
    Sixteen Months was the time it took for Craftsman���s Choice to complete my siding project, from contract signing until they finally finished painting the last bits of trim. The shingles on my house were in rough shape and needed painting once again. Thirty years ago I had replaced some with new cedar shakes but they were already starting to fail so I was looking for something different. While at the Mpls home show, I talked to the JamesHardie siding people and liked their option. Their product solved all my problems for replacement and permanent color, etc. The only drawback I can really see with their product are the color options. My house was a very nice green; the JamesHardie product comes in either a dark green or a light green with nothing in-between. I chose the light green option which isn���t the best, maybe if the sales folks had shown up with the promised shingle samples I would have made another choice. The installation folks at Craftsmen are the best; thorough, hardworking and exacting in their work and I would rank them at an A+. Unfortunately, the rest of the staff at Craftsmen really were awful. It started out on day one when Mike the salesman first showed up but didn���t bring along the colored shingles that the Hardie folks said he would. Most of my requests for additional information were replied with a ���sorry this took so long��� before getting an answer. One of the things I was most wanted done was the completion of the siding project by the end of 2018, I hate never ending projects. Mike told me that they would likely start the end of August and that I would be called in July with an update. By the end of July, I still hadn���t heard from anyone so I called to get an update. At the end of August I had to call again for an additional updates since no one had bothered to advise me of delays in the project. Again in September I was the one calling and asking for an update. Finally the project started the first week of October��� and I was told it would take 2-3 weeks to complete, it took a month. The site manager, Ryan finally made a site visit the end of July. We discussed various parts of the project and we discussed that due to the shortness of my driveway and the narrow street I live on, he would be ordering a smaller dumpster to fit in my driveway. Imagine my surprise when the dumpster finally arrived in October to discover that Ryan had forgotten about the smaller dumpster and ordered a huge monster that was longer then my garage. The only place the dumpster people could put it was in a section of lawn next to my driveway��� it smashed into my bushes, gouging the lawn and totally covered my sidewalk. I called and left 2 messages for Ryan telling him about the problem and that he needed to come up with some sort of planks to bridge over my flowerbed and the rocks around it so his people could get into the yard without difficulty. Ryan never called back and didn���t show up until the afternoon that the workers started on the project, by that point my flowerbed had been totally stomped. No apologies for the mess and damage and WHAT a safety hazard! I and any visitors had to balance on top of the rocks every time I went in and out of my yard. Communications continued to be iffy. Calls weren���t returned, updates weren���t given, and timeframes weren���t kept. During the project I asked if they could help take down a storm window so I could fix the glazing compound and paint it and was told no problem, they would happily help me out. After asking 5 times I just gave up. If they had said up front, no I���m sorry, we can���t help with that, I would have not been left feeling so irritated. When I called during the project questioning a strange colored panel on the house, I never got a call back and when next I saw Ryan, I asked why he didn't return my call and all he said was what call? When I asked about the trim he said, oh��� that will be painted later. These are two examples of my frustrations with dealing with their ���project management���. And so went the project. Finally in October 2018, the siding itself was completed but repairs of items broken during the project and the painting of trim etc. weren���t completed and I was told they would come back in the spring. Finally early in 2019, after I again had to do the calling, the painter showed up and the broken bits were fixed but the painter left undone the odd colored trim on the house. More waiting and Ryan came back and painted it. Go figure, THE very last thing done on the project was the painting of the odd panel on July 7th, 2019.
    - mary-susan h.
  • C
    Built Strong Exteriors LLC
    We had Roof, Siding, and gutters done. The roofing went well, they were kind and considerate and did a nice quick job. The gentlemen who did the gutters was kind, and considerate, and did a nice job. Even accommodating our rain barrels with the down spouts. However, we were not satisfied with the service we received from the siding crew. They were not respectful of our property in the way they conducted their work. Several members of the crew were smoking on our property while working and leaving cigarette butts all over, 20 + cigarette butts. We had to ask one of them who was on our deck right outside our dining room to not smoke on the property. I then put a notice out for the rest of the crew to not smoke on the property. I found it very disrespectful and unprofessional for them to be smoking while working on my home. The second issue that we dealt with was litter being left around the yard, even after the job was done. The most troubling item was nails that were left ALL over the property, on my roof, in my gardens, on my deck.(I am still finding nails) I do understand that some nails and debris will be left behind, however I do not feel they made a reasonable effort to clean up after themselves. I have two kids, and do NOT like the idea of so many nails being left all over my property for them to step on. The third issue was the treatment of my gardens. I do understand that some damage is unavoidable, because the workers need to get in to do their work. However, my 5��� 10��� husband is able to navigate the gardens without much harm with the exception of the North garden. There were several plants that could have EASILY been avoided if the workers had stepped 3-4��� one way or another. I put a lot of money, time and energy into maintaining my gardens and do not appreciate them being treated with this level of disrespect. As a home owner paying for a service, I feel that the crew could have, and should have done better than they did. Although the work itself seems to be okay, with the exception of a few places where it seems things were rushed and not done as well as they could have been. I do feel that there are enough options for this kind of work that a home owner should be able to have the work done well without their property being damaged.
    - April P.
  • A
    Champion Windows and Home Exteriors of Minneapolis
    It went great- Champion really worked with us. We actually removed the stucco in order to get the siding. It took us a little bit longer and Champion worked really hard to fit us in. The work was done in a timely manner and by a great guy! It was a little house and it has made a world of difference!
    - Sonya V.
  • A
    Bear Roofing & Exteriors
    It went great from beginning to end. Greg and his team at Bear Roofing were always professional. We had several different construction crews work on our house. One for the roof, one for the windows, one for the gutters , and one for the siding. Everyone of Bear Roofing���s construction crews were great to work with. The work they all did was top notch! When they were done, it was like they had never been here. Not a nail, screw or any trash left behind.
    - Michael S.
  • A
    Twin Cities Siding Professionals
    It was a difficult job but TCSP lived up to the challenge. TCSP is a quality company that you can trust to care about their work, their customers, and to do things right. Integrity runs top down, bottom up, and sideways. Note: The reason I did not rate them on price is because I was so engaged from the start that I did not shop around for comparisons. The house foundation still needed painting in photo below.
    - Bill B.
  • A
    Spartan, Inc.
    I've used Spartan before for a 1/2 bath remodel. This time I had them take care a bunch of small projects that needed to get done. Spartan quickly got me on their schedule and all the work was completed within a week. I was very happy with the work done and their professionalism.
    - mary-susan h.
  • A
    Cedar Creek Construction
    Cedar creek does quality work, When the owner chuck sat and talked to us he listened to what we wanted and worked with us to get what we wanted. He is upfront with you about everything. We have kept his contact information and have given his name and number to family and friends. You cannot go wrong with cedar creek. We Highly recomend them to anyone
    - Duane O.
  • A
    Norcon Home Solutions
    Doug, the owner, was very open in communications and expectations. We have done a significant amount of prior re-model work before Norcon. We were used to "floating schedules and timing". For example, something should be here on Tuesday, one should ask "which Tuesday". Doug (Norcon) was very prompt with timing and schedule. If there was a variance that was outside of his control, he let us know promptly. If he was expected to be onsite at a certain time, he was typically early. I have already recommended Norcon to several neighbors without hesitations. Norcon may not be the cheapest option, but I would rather pay a little more for the confidence in the result and the quality of the work.
    - Matt G.
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Siding Contractors in White Bear Lake

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