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Home Builder reviews in Wayzata

  • A
    The Legacy Building Co Inc
    Legacy was very professional and responsive.  They were receptive in discussing our ideas and helping us find a great architect to flush out our plan.  They always responded without delay.  We were very pleased with their work.  They take great pride in getting things done correctly with perfection and quality materials.  The communication process was very easy with an online tool used to communicate a calendar and to do items so we could always see exactly where we were in the process, what to expect next and when it would be done. Detail items that came up in the process were easy to discuss.  Communication was always positive and follow up actions were completed in a timely manner.  We are planning a second phase to our project, and we would definately use Legacy again.
    - JOHN T.
  • A
    Exceptionally thorough, detail-oriented, respectful of owners' opinions, ideas, perspectives. Exceptionally respectful of neighbors. Understands construction process extremely well, takes time to explain everything to owners, works well with architects. Project underway; so far very easy to work with.
    - Chip T.
  • F
    All the subcontractors were good and the quality of workmanship was good. The problem is with Chris Witt who we found in the end to be dishonest, deceitful, not accountable, unprofessional, unorganized and a poor communicator.
    - Daniel D.
  • F
    Superior Construction was recommended by our Ins. Co, American Family to handle the repairs needed to our home due to a pipe bursting in our upstairs bathroom. Service Master came in first to move out our furniture and begin the cleanup and drying process.
    Throughout the entire process I felt like I was taking on the responsibilities of the general contractor since Superior Constructions contractor was not able to manage the job.  He was incredibly disorganized. They actually fired the first contractor and a couple months into our renovation introduced us to a new general contractor.  At first I thought he was going to be great but just like the former contractor, over promised and under delivered.  For example, painters were scheduled before drywall was finished so when they came and saw that the drywall wasn't finished they left and had to reschedule a time to come back.  Then when they did come back it was before the floors had been sanded and refinished so they had to come back a 3rd time after the floors where done.  When the floors were sanded the worker must have lost control of the sander since there were huge grooves in the wood floors and a couple of the floor boards where totally hacked up.  This situation happened again and again over the months of the project. 
    They also cut wires in our kitchen wall when cutting the drywall.  They then replaced the drywall without fixing the wires so most of the outlets and phone connections didn't work.  When doing the demo for one of the bathrooms they completely ruined the tub and pedistal sink.  They were able to have someone redo the tub but the pedistal sink was completely broken and had to be replaced.  Superior Construction had provided an estimated time for the project of 4 months.  The actual time it took was over 8 months and even longer to hire other contractors to redo and finish the poor job Superior Construction had done.  When the new contractors we hired to redo the job witnessed the work that had been done by Superior Construction they just shaked their heads in disgust.  The work the new contractors did on our home was like night and day to the poor work Superior Construction did.
    Needless to say, Superior Construction did a horrible job and when American Family didn't pay them for some of the work done and requested that they re-do the work, Superior Construction refused and came after us for the amount they felt was due to them. So not only do they do poor work they are a corrupt company scamming and taking advantage of innocent families at a time when they are overwhelmed and faced with devastating damage to their homes.
    Unfortunately, American Family did nothing to help us and so we ended up paying them just to have it resolved. But Superior Construction continued to come after us two years later for more $'s they said we owed them. We then contacted a lawyer who specializes in construction law and had him write a letter to them asking them to produce an itemized statement. Superior construction never responded.  We tried contacting them directly to resolve this but we were never able to connect with anyone in management or the owner, Randy.  It has been a never ending nightmare - especially since they put an unsatisfied judgement on our credit report and have refused to remove it even though they have been paid in full for the entire project. 
    Superior Construction has been reported to the BBB many times for bad business practices.
    I can't beleive they are still in business and I'm hoping this review will alert others of this company so no one else will have to experience the nightmare of doing business with Superior Construction.
    - Molly M.
  • A
    CastleRock Companies Inc
    No drama. The project was executed on time, on budget, and of very high quality.

    Design: We used Rich for the design and plans for this addition. Rich provided ideas for us and worked with us to come up with the plans. This wasn't a particularly involved project form a design perspective, but Rich did have good recommendations about what was feasible and what would fit within our budget.

    Budget / Value: The project was right on budget from the original estimate. The billing to subcontractors was transparent and lean waivers were promptly delivered. I ended up paying the subs myself for the final draw. RIch was not our lowest bid, but based on recommendations and some previous work nearby we had high confidence that he would was the best contractor for the job. You get what you pay for and Rich did an excellent job. The only subcontractor where I felt a little shocked at the bill was for the electrician. The work was outstanding, but holy smokes did he charge a bundle. In future projects I will probably ask for some competitive bids here.

    Subcontractors: The subcontractors were selected entirely by Rich and were all very professional and prompt. The entire project took roughly seven weeks and there was very little idle time. Materials, sub contractors, permits, surveys, trash disposal, etc. all showed up like clockwork when they were supposed to.

    Quality: Rich did an excellent job of tying everything together between the renovated area and the rest of our home, which is 90 years old in many of its bones. He was able to accommodate some last minute requests, such as squeezing in a small window in a weird spot to bring natural light into our opened up stairway.

    Experience: We lived in the house during the remodel and every effort was made by Rich and his crew to keep the construction separate and clean up after themselves. Living with the remodel went about as well as one could expect. We have other projects we hope to do on our home and we will most definitely be using Rich in the future.
    - Chris B.
  • F
    This formerly reputable company was aquired by David Steingas several years ago and the companys way of doing business went with the former owners. I foolishly relied on that reputation. Instead I experienced incompetence, deceit, dishonesty and corruption. I retrospect I should have seen the warning signs: The offer to work as a "project manager" for a "percentage of costs fee". The fee was below market but, in my defense, work was getting scarce and it seemed a market adjustment that was appropriate. Instead it was clearly a way for Steingas to to accomplish several objectives: 1) Cook the books 2) Line his pockets by using subs he either owned or were owned by relatives or relatives of his managers. The first warning sign was that his company had no bookeeping system (allegedly) and his monthly pay requests provided no backup showing amounts paid, amount of contract and amount remaining. He provided no lien waivers. He stated at the weekly meetings, every week, that the project was "on budget". The contract was for $3,000,000. At projects end it all came apart. Liens started getting filed by unpaid suppliers. Sub-contractors informed us they had change orders authorized by Steingas that had never been disclosed. When confronted Steingas played stupid and blamed everyone else (his primary trait). At this point under Minnesota law I was obligated to pay the subcontractors again because they did the work at Steingas' direction. I also discovered that the plumber was his foreman's brother, that he owned the cabinet company and that much of the material was never shipped to my job but, rather, to other projects. He obtained no competitive bids for these items and overbilled many hundreds of thousands of dollars. By the time I discovered this he had paid himself instead of the subs and the money was gone. The subs filed for bankruptcy. I was told by a prominent client and mutual friend of his that if I sued him I would get nothing and that I should settle with him because his real fault was that he was just a bad businessman and he would back up his work forever and was in fact "a perfectionist". I settled as the company had literally no assets and , as an experienced commercial developer, I would not have succeeded in court under the "you should have known better" doctrine. By the way during the period of construction I was focused on my 2 year old daughter's fight against leukemia and was not able to micro-manage the project for which Steingas was hired. He took full advantage of that situation.The first problem occurred with the first freeze when a slow leak from faulty plumbing installation saturated the garage ceilings causing them to collapse on a multi-million dollar car collection on Christmas Eve. His first words were "It's not MY fault". He did nothing and I turned it in on my insurance. It had been leaking for months and the entire structure had to be gutted for mold removal costing a fortune and raising my premiums. Soon after, many of the cabinets started falling apart (made by Steingas out of PARTICLE BOARD), paint crazed, sheetrock buckled, screws popped, tape joints fell loose cracks surfaced, garage doors fell down etc. No response whatsoever from Steingas/Steiner.Soon after problems surfaced with the neighbors and the City after I learned that Steingas had lied to me and them about the project and turned them into mortal enemies by trespassing on and damaging their property. The repairs cost me $100,000 and the neighbors still hate us. At the end of the day I paid $1,500,000 more than the contracted amount and have been forced to spend hundreds of thousands of dollars correcting defects for which he has taken no responsibility whatsoever. Nor have ANY of his subcontractors. If I were to sell the house I would lose at Least $2,000,000 as it was worth the estimate - not the bill. The fact is Steingas is a pathological liar and completely untrustworthy. Anyone who hires him should do so with open eyes, a big bank account and low expectations. For instance he quoted $15,000 for the staircase railing. The carpenters ruined the railing FOUR times and spent five months re-building it over and over again.He billed me for all of it - $80,000.They were HIS carpenters. To add insult to injury I spent $100,000 in legal and accounting fees to settle all the claims with the subs and reconcile the true costs. STAY AWAY from this one man crime wave. This is NOT the old Steiner & Koppelman that was run by reputable people!
    - brad h.
  • A
    Sussel Builders
    Fabulously! They were incredibly easy to work with, communicated well, and very receptive to some changes we wanted to make along the way
    - Catherine C.
  • F
    Liens, Lies and Leaks. That is Steiner in a nutshell.
    - brad h.
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Home Builders in Wayzata

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