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Recent Septic Tank Service Reviews in Waseca

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    Hanks Excavating
    After the installation everything was fine for a while. Then sewage began to back up into our basement. We notified Hanks Excavating, and they came out and pumped the system. The problem kept occurring, however, and in the process our basement carpet was ruined, as well as some of the walls. Just recently we had another company come out to fix the pipes that run from our bathroom to the septic. They discovered, during the project, that Hanks Excavating had not only left the old system in the ground, which is a health hazard, they had hooked the new system up to it! The new company fixed the problem and told us that this had been the cause of the sewage backing up into our house. We confronted Hanks Excavating about the problem, but they denied ever knowing that the old system was there. My family is currently fighting a legal battle to get Hanks Excavating to pay for the other company's bill, since they had to fix this oversight. As of today, June 13, 2011, the Waseca County court system has ruled that Hanks Excavating must pay for the removal of the old system and the installation of piping to the new system. While we would have been happy to leave it at that, Hanks Excavating sent the following letter with the check for payment: "As I bid this septic system for $9,500 on 4/2004 and I made a mistake in my billing you still owe me $500. I won't be charging interest for the last 7 years at 18% if you pay me in full BEFORE you cash this check. If you don't pay me in full I will take you to court seeing you like to sue people anyway." I will note that he has no real legal claim, as it is now beyond the six year statute of limitations in Minnesota. I recommend staying away from this individual and his company.
    - Jennifer H.
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