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Home Security System reviews in Vadnais Heights

  • A
    SimpliSafe Home Security
    Purchased this system about a year ago, and have been using it ever since.  Excellent response and troubleshooting, when needed.  This is  much more cost-effective than many of the installed systems.  I am thinking about buying another system for my daughter as she moves into her first apartment.  It's portable enough that she can take it with her as time goes on.
    - BARBARA W.
  • A
    Floyd Total Security
    Sales rep showed up on time and thoroughly described products and services making recommendations on what was optimal for our home - did not over or undersell. Scheduled installation for following week and installer, Roger, called before arriving and showed up on time and was very professional and clean. Took about 6 hours for full install and activation then spent 20 minutes teaching wife and I how to use the system. Cleaned up thoroughly and applied security stickers to windows. Very good experience overall.
    - Richard D.
  • D
    ADT Security Services, Inc
    After using ADT for our alarm services for 12 years, we are very frustrated with ADT and we are moving on primarily due the last few years of working with ADT and a recent experience when our smoke alarm went off. Our fireplace flue was not completely open (our fault) and enough smoke entered the house to cause the alarm to go off. After managing the smoke/fireplace situation We tried unsuccessfully to turn off the alarm, so i grabbed my ADT card with our security code and emergency phone number and called. About ten minutes had passed at this point. The phone number listed on the card had been disconnected (yes I dialed it correctly twice), so I looked up the number on the web, worked through the automated menu and then was ... once I reached the emergency number ... put on hold for quite a while, all the time with the alarm blaring in the background. At some point about 13-14 minutes since the alarm started to sound, I finally got someone on the phone at ADT who thought I was at a different location. Once she figured out where I was, I kept asking her for directions as to how to shut off the alarm, and the only response she could offer was that "well, you have to wait for the smoke to clear out and then it will shut off by itself." She could not explain to me how to shut off the siren or disable the system temporarily. Completely unhelpful and argumentative at times. Then it dawned on us that no one from ADT ever called us when the alarm went off, even though it had been going off for 10 minutes when I finally tried calling them. That is completely unacceptable, as is being put on hold when you call the emergency number. When we first started using ADT, the service seemed to be pretty good and they were responsive. Lately, in my opinion, their service level has dropped substantially and they have lost that all-important sense of trust that we need to have with the firm that supplies our alarm services. To have a security company put you on hold when you are urgently trying to reach them, and for them to not be able to answer simple questions about the system and for them to start to argue with the client in a stressful situation is not the type of company I want to send money to. We are shopping for a different service on Angies List today, but I thought I'd start by saying why we are leaving ADT in the near future.
    - RICHMOND R.
  • A
    Protection 1 Minneapolis
    Entered info on web site "Home Security Comparison" and received calls within two hours from several companies. Interview them on the telephone and selected three to meet with. Morris' presentation was clear, concise, informative and with out negatives about other companies. He gave us his background in the industry and information about the company. His bid was very competitive. We had to wait a few days on the others and they were not at clear and informative. We needed to pull information from them. When Protection One was told they were the successful bid Morris quickly arranged for the install which was at a good time for us. The installer showed up at the correct time and was very clean, through and knowledgeable. It all went as we expected and had been told it would go.
    - John C W.
  • A
    Floyd Total Security
    CALLED FLOYD UPON RECOMMENDATION OF A FRIEND AND AFTER NUMEROUS PROBLEMS WITH BRINKS. BOTH TECHS WHO CAME TO OUR HOUSE WERE VERY PROFESSIONAL AND KNEW WHAT THEY WERE DOING. THEY FIXED THE WIRING PROBLEMS AND WENT THE EXTRA MILE IN MAKING SURE THAT WIRING WAS DONE CORRECTLY. ALL SENSORS POSSIBLE WERE HOMERUN AND ORIGINAL LOOPS LEFT BY BRINKS WERE MADE AS SHORT AS POSSIBLE. TECHS WERE VERY RESPECTFUL OF OUR HOME AND TOOK GREAT CARE TO NOT DAMAGE ANYTHING INCLUDING PUTTING SHOES ON/OFF MANY, MANY TIMES DURING THE 3 DAYS THEY WERE HERE. THE NEW SYSTEM HAS NUMEROUS USEFUL FEATURES WE DIDN'T HAVE BEFORE AND THE TECHS WERE GREAT TO HAVE IN OUR HOME.
    - WALKER A.
  • B
    Signature Electric & Signature Landscape Lighting
    unknown
    - DOUGLAS B.
  • A
    Frontpoint
    unknown
    - Jonathan F.
  • A
    Harrison Electric Inc
    Matt did a great job, but the fixtures were heavy so I did help some. He did a great job of installing the the pieces and 4 smoke alamr I thought the price was high.
    - Dean B.
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Home Security Companies in Vadnais Heights

Companies below are listed in alphabetical order.

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