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Garage Door Repair And Installation reviews in Spring Lake Park

  • A
    My car was trapped inside my garage. I called Champion and Rob, the owner, came out the next morning (Saturday). He said the gears were stripped in my garage door opener, and he could repair it or replace it. The garage door opener (Craftsman) was at least 15 yrs old, so I choose to replace it. Rob said he could have a tech out Monday morning. Rob showed me how to lift garage door, and I choose to park my car outside until Monday. Chris, the lead technician, called Monday, to let me know he was on his way. He asked if I had any questions. He replaced the garage door opener (Liftmaster), tuned up and lubricated the garage door, showed me how to operate everything, and how to maintain my garage door. Everything was completed in approx. 90 min. Rob and Chris were both very professional. I would definitely recommend them and I will call them again when I need a garage door tune-up.
    - karen s.
  • A
    Champion came out and let us know that they couldn't do it because they didn't have weather stripping that fit our door. They checked the opener system and lubricated it for a nominal cost. They said we should call Angie's list and they would refund our money for the deal, which Angie's list did.
    - Carolynne M.
  • A
    Eagle Garage Door Co
    The crew called about 30 minutes ahead of their arrival time. They arrived on time. We talked about this issue as they started their standard maintenance procedure on all doors they are called to; even down to replacing the light bulbs!! The crew diagnosed that the springs needed adjusting. It worked much better. We talked about the bracing of the opener itself. I felt that it was not as sturdy as it should be. I had the materials handy so they made it a lot more sturdy. It was so much quieter. I was very impressed with the crew as they worked quickly and efficiently to get the job done correctly. They willingly answered all of my questions and made sure I was satisfied before they left. I like the fact Eagle Garage Door Co. is locally owned and operated. I would highly recommend them as they were recommended to me!!!!
    - John T.
  • A
    Advanced Garage Door Solutions Inc
    Perfectly. Justin to the rescue, again! This was his fourth visit - first an install, then spring replacement, then a remote replacement, and today, to troubleshoot. I left a message at 7:45a (first time ever he didn't pick up immediately - he was already at another site), he returned it within the hour, and was onsite within the half hour. He is kind, trustworthy, their prices are more than fair, and he ALWAYS has the customer's best interests in mind. Look no further, these are your garage door guys!
    - Lori K.
  • D

    How did it go, you ask.......not very well in my opinion. I highly recommended Champion to my neighbor since I had a great experience about a year ago with them. My neighbor works a lot of crazy hours, so I was the one to be there when the technician��arrived about 3pm.��The technician was in a bad mood. He��looked at the job got his tools and parts then went to work. His mood went from bad to worse.

    While the work space was tight, he had no regard for the customer's property! I��asked a question and then....��the job got more expensive.

    It went from a new springs job to a "conversion" job. The technician got the additional parts and finished the job without any more��damage to the property. I believe the question I asked prevented additional damage. I received no apology for the damage��and he never made an attempt to clean the grease off the walls!!!!!! I had printed the coupons off their website BUT the technician would not honor any of��them!!!!!!!!!!!!!!!!!!

    Champion Garage Doors��was paid in full at the end of the job and he left about 4:20 pm.

    PAGE 2

    Afterwards, I thought about all that happened with this service call; so I sat down and documented everything for my neighbor. I had two typed pages! After calming down, I called Champion and the owner Rob answered. I wanted��Champion to have an opportunity to respond before I posted this review. I explained what happened and he apologized. Rob did say the technician was not feeling well when he was there��and is out sick now.�� Rob said that technician has 17 years experience and needed��to talk with him before getting back to me. After a few minutes I felt��Rob wanted to rush me off the phone.

    04-07-2016�� ��It has been over a week and I have not heard back. NO, I am not calling them. I am the customer, Champion Garage Doors should call me.

    YES, they dropped the ball and it is time to submit my review.

    UPDATE 5/16/16: I feel like the company is trying to save face on Angie's List. If he was truly interested in addressing the issues, he would have called either of us, he has bothe our numbers. But instead he called neither. We are still waiting on call.
    - John T.
  • A
    The overhead door for my business lost two rollers and was not working on a Monday evening. I called them at 7:30 am, they had a repair guy there around 10 am. He had the door back up and working in about a half hour. 
    I won't hesitate to call them again for my biz or home!!
    - sean s.
  • A
    Ole & Lena's Garage Door Service LLC
    Service was performed on day of call with a premium labor rate for "expedited service" totaling $195.  Torsion spring was replaced along with the two steel cables.  Additionally the two brackets where the cables attach at the bottom of door were replaced along with one roller.  I thought the added cost of the two cables for $60 was exorbitant given that these are available for about $20 at any home improvement store. There was also an added fuel charge of $5.  I appreciated the rapid response although this came at not an insignificant cost in my view.  I have personally replaced and adjusted torsion springs myself (can be a somewhat dangerous task due to the recoil) but elected to have it serviced this time. Overall I was pleased with the work but customers may likely find a better deal elsewhere.
    - Ron & Jeanette H.
  • A
    Dave was on time and he was very nice.  He determined that we needed a new garage door opener and new rollers.  He also inspected everything and made repairs where necessary.  He answered all of our questions and explained everything to us thoroughly.
    - MARY H.
  • A
    Advanced Garage Door Solutions Inc
    I purchased and Angie's List Deal for Garage Door Spring Replacement.  Minutes after purchase, the provider contacted me to set up an appointment and was able to book something for the next day.  They were very polite and professional and the work was done perfectly.  I would definitely work with them again.
    - Aeillyne Mae Y.
  • A
    The repair tech Rob was quick and detailed orientated. Pointed out my problems .. Because I bought the 39.99 inspection and tune up. He replaced 2 rollers 1 hinge and 16' bottom seal for an extra 174.00
    - Deb K.
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Garage Door Repairs in Spring Lake Park

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