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Flooring reviews in Shakopee

  • A
    Above All Hardwood Flooring & Carpet
    Above All Flooring did an amazing job! They gave us great suggestions on the type of flooring we should consider and what would look great together. They were very accommodating to our broken up time frame. They ripped out the old flooring and fixed an area of broken subfloor. They then waited to come back for the installation of the new flooring so we could have the whole place painted. Everything turned out beautifully! We got numerous compliments on the flooring choices during the showings and open house. Great service and very nice.
    - Jannel K.
  • F
    651 Carpets
    Several months ago, we had carpet installed. The customer service is awful (installers did not show up at the right time or day, they didn't want to take our old carpet as had been promised)... we basically had to speak with the office multiple times before all was said and done. That being said, the carpet is good quality and it was a fair price. The latter is why we tried them again for granite a couple months ago. They installed scrap granite without telling us or allowing us to see the product prior to installation. Once we complained, we were ignored for approximately two weeks and a "manager" came out to see the . He agreed that the slabs installed were different and the reason for it was due to low inventory. He went on to suggest that we change our lighting so the difference would not be as noticeable. He continued to get aggressive toward my husband (still in our home), which left us no choice, but to make him leave without a resolution. We attempted to reach another manager, who was not reachable by phone, but simply sent a form email that basically said "too bad." He did not address anything that had happened, but simply stated that we got a good price. I urge anyone looking into this company to shop around... not only is the granite we received sub-par, we were treated horribly by this company.
    - Kelley M.
  • F
    Walshs Flooring LLC
    Originally started job on 11/28 - originally told it would take 2-2 1/2 days with a crew. The "crew" was only the owner. This is starting on week 3. Very poor workmanship, doesn't show up when he says he will, tile is popping up, several pieces gouged, put dents in my new refrigerator, glue on sofa, etc. Everything is supposed to be repaired by the time I get home today. Just received a text that he's in a meeting in WI and he won't be there until 1:30 or 2 which in reality, will be around 3. He supposedly has a contract with Mann Theaters to all of their flooring and also with Starbucks and Target. I have paid him, but took $500 off. I should have waited....he kept saying he didn't want me to pay until I was happy. Not Happy!!
    - Jennifer S.
  • A
    Galaxie Floor Stores / Bloomington Carpet & Floor
    Came out and took measurements and gave quote. Very competitive rate. Setup a date and showed up on time and done in 4 hours. Overall the job was done very well. Few minor issues that were handled professionally by Leah. She was a fantastic sales person that gave you options and detailed explanations. I wouldn't hesitate on hiring this company again.
    - Carol Z.
  • A
    Anton's Floorcovering LLC
    Anton helped me make decisions on the type of flooring to choose and kept me updated on the job progress. I never had to wonder what and when any part of the project was going to be completed. The flooring was installed ahead of schedule and the Coretec flooring and carpet look great. I love my new floors and would highly recommend Anton and his team. A great job for a fair price.
    - Linda S.
  • A
    Anton's Floorcovering LLC
    Using Anton for our new backsplash went perfect. They removed the old tile and installed the new backsplash. From first contact with Anton on getting a quote to the follow up after the job everything was very timely and professional. The installer Victor did a great job and I barely new he was in the house and there was no mess whatsoever. We would definitely use them again for any future projects. Great experience!
    - Connie P.
  • A
    Dick's Carpet Service LLC
    Called Dick at 8am... he had an opening for 12pm and fit me in right away. I had four paint spots on new carpet after our dog got a hold of some of our kid's paint for art projects. I had tried to repair the carpet myself and it looked terrible. Dick showed up on time, was exceeding polite and professional and did a fantastic job patching the four spots with remnant carpet I had saved from the original install.
    Would use Dick again and highly recommend.
    - Matthew W.
  • A
    B & R Hardwood & Tile

    These people are fantastic!  I was so apprehensive about hiring a contractor for this major project because I had heard so many horror stories about contractors.  I was told they never show up on the day or time they say they will and the contract is always way more than the original estimate.  The list went on and on.  I can honestly say none of that was true with this company.  They and any of their associates showed up precisely when they said they would which is important to me because I work nights and have a crazy schedule at the hospital.  The thing that most impressed me was that they took the time to really make sure I got a product that was not only aesthetically pleasing, but one that would work well with my floor plan and unique circumstances.  These people really care about you as a customer. They took over an hour just to do the initial consultation.  I am not familiar with hardwood flooring at all, and they took the time to explain the different types of wood flooring and to go over the pros and cons of each.  Some ideas I had were not practical nor recommended because I am on slab.  They explained this and helped me find alternatives that worked great.  Carol brought over so many samples of wood, and took all the time needed to help me get one I liked.  She then wisely recommended I keep the sample and lay it on my flooring for a few days to see it in a different types of lighting and circumstances to make absolutely certain this is what I wanted. 

    Their employees and contractors were polite and efficient.  They cleaned up everything after the work was done.  The contractor even made temporary stairs so I could get myself and my dog in and out of the upstairs loft.  I had to live in my home while they were working, but they did everything they could to accommodate me and my pets. The price at the end was very close to the original estimate.  There was a minor overage for gapping of my stairs that took extra work, but I was consulted right away and the charge was reasonable.  These people did everything they could to make life easier for me. They came to my home for consultations and even offered to swing by my place to pick up stuff rather than having me do all the running around.  I am not a wealthy person, and this was not a big job for them.  That being said I felt they treated me with the same respect and courtesy that most companies reserve for VIP clients and large accounts.  The way a company treats its smaller, average clients says a lot about the integrity of that company.  I will definitely be using this company when it is time to do the next phase of my remodeling.  I felt like I got an interior designer consultant and floor installation all in one.

    - Rachel M.
  • A
    Renewed Hardwood Floors Inc
    The communication was wonderful!  I got a call with an update each day and was always kept in the loop.  The scheduling was amazing and they were able to start right away as compared to other companies who were scheduling months out.  The price was the best I could find and they were able to work around our busy schedule.....a huge bonus!
    I would use this company again anytime!
    - Brenda K.
  • A
    Garage Floor Coating of Minnesota
    It was a great overall experience. From my initial request for a quote, they were quick to respond, very thorough in the quote, and very competitive price wise. I got several quotes and this was the company that seemed the most competent and the least pushy. They outlined all of the options and didn't pressure me to choose the highest priced option.
    The service takes a full week, and they were very open communicating what days they would be working and when they'd be coming (very helpful since we have a dog and the first steps are quite loud). They did exactly what they promised, for the price, in the time we agreed on. The workers left their contact info and answered a couple of my calls after hours.
    The floor is completely transformed and looks exactly like a showroom floor.
    My only tiny complaints are related to the mess. I was fairly warned, so it shouldn't have been unexpected, but it was a bit worse than I thought. Mainly on my driveway (from the first part of the process where they grind the floor), which is black asphault and had to be power washed to get the lighter colored stains off. It really is a small price to pay, I just expected the dust/mess from that step to be confined to the inside of the garage. Again, it's mostly noticeable because of the contrast, and is not a huge deal; just caught me a bit by surprise.
    I would (and have) recommend this provider to friends and family.
    - Ray A.
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Flooring Installers in Shakopee

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