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Appliance Repair reviews in Shakopee

  • A
    Tony's Appliance Inc
    Very well. There were some issues in getting the new thermostat from the manufacture and Tony and his team went above and beyond in the months that it took to get the part but installing a temporary thermostat to keep things going. At first it seemed like the part was no longer made so I was going to purchase a new refrigerator but Tony was sure he could get the right part and he was. Unfortunately it took a few months but he made every effort he could to keep things going until the new part came in.
    - Myron W.
  • A
    Affordable Marktag Home Appliance Repair Inc
    Wow - customer service couldn't be better!! What a nice guy. Was able to add us to the end of his day - on a Saturday! Quick diagnostic of the washer (kids socks didn't allow machine to drain) and quick fix. Helpful ideas to keep washer running as well. This will be our first call anytime we have issue. Also - he had dog treats for our pup!
    - Margaux G.
  • B
    Sears Appliance Repair
    I purchased a new washer and dryer��and I was having trouble understanding how to work it and the man came out and was very patient with me. He spent a lot of time trying to teach me how to make it work and what to do and I was really appreciative. He was patient with me and he was thorough. He was a little bit arrogant like he thought I should know some of these things but he was really skilled. He really knew my machine, so I appreciated that. I did really understand my machine when he left.�� He wasn't on time.
    - Elizabeth B.
  • A
    Appliance Care
    Chris was really helpful in providing a quote for a fix. He knew right away what was needed to fix the problem (convection fan noise). He provided a quote to replace the fan. We decided to not move forward. We decided we can live with the noise for now. The quote seemed reasonable given the parts cost and the fact it needed to have two guys for the repair. We are going to redo the kitchen in the next year and will be buying a new oven at that time, we can live with the noise for now. We would use Appliance Care in the future.
    - Rebecca/Jeremy N.
  • A
    Reasonable Appliance Repair
    Ron could have come out and charged for a service call, but instead he offered advice that will save me from paying more than I need to. I greatly appreciated his advice, and will certainly call him again when I need to have an appliance repaired.
    - Christine S.
  • F
    Genz-Ryan Plumbing Heating & Air Conditioning
    Provider was called out to fix leak under kitchen sink during severe cold snap. Was told it was all these possible things.....while he waited for each one to be the "right fix" he installed a $500+ disposal. Might as well while we waited. I knew I could get this disposal purchased & installed for half the price, but I figured he was here so lets just kill 2 birds with one stone. Over 3 hours later, & new dispoal installed, he informed kitchen pipe was frozen & they didn't have the tools to fix it. Thats not what they did. I would need to call another company! When i asked why when in the beginning he thought that may be the problem he didn't tell me that right away instead of wasting my time & money, he said he could remove new disposal & put old one back in for another $100! what?? so i asked him to leave....having paid over $500 for something that could've waited & certainly wasn't the reason he was called for. New company came within 45 min of being called, unfroze pipe (which was backing water up causing pipe breakage or anything to be replaced.) They were in & out of my house within an hour & it cost $120.00  Thats it!!  Genz Ryan called for feedback on visit,
    I told them exactly what I thought of their whole debacle & scam. Was told a manager would call to discuss a refund of some sort. Call never came. Not surprised. This company is nothing but an overpriced upselling scam!
    - April A.
  • A
    General Repair LLC
    He is not always available on the phone but he responds to my questions through email. Very professional. He fixed the icemaker and came back couple hours later to check if it's really working. While doing the work, he also noticed that the light on the fridge was defective. He researched on it and came back with a solution. It wasn't really a big deal for us so we didn't let him fix it. Overall, I'll say I'll use his service again.
    - ann s.
  • B
    Appliance Care
    I spent $300. The cost was about average, they were very professional, they knew what to do, they were able to do the fix right away but it took them a while to contact us, probably about a couple days.
    - David M.
  • B
    Andersons Mechanical Service LLC

    They were only at my home 45 minutes.  Because they went to fast, I didn't think they did a good job of cleaning the return air vents.  They just sprayed them and wiped them off.  When I questioned them about one, they were short and said they did clean them.  I tried to point the vents out to them, but they just rushed in.  When they pulled the big hose in from the truck to pull it into the lower level, they took some paint off the wall in the kitchen.

    They said they could clean the dryer vent, but didn't even move the dryer out to check the vent in the back of the dryer.  When I had it done by two other companies, they moved the dryer out.

    I paid for the dryer vent by cash and when I got the first computer receipt, it stated that I had paid $0.00..  I called Kim at the office and she sent me a correction.  Kim was very pleasant and very helpful in setting up the appointment and in correcting the receipt.

    I would be happy to talk with the company representative to share my concerns before this is shared with others.

    - Paula H.
  • A
    Hopke Sewer & Drain Inc
    Chuck came out on a Sunday to replace our kitchen faucet and garbage disposal. He was able to come over the day after we called him and was willing to come on a Sunday. Once he arrived, he quickly began work. He was very efficient and paid attention to detail, which is so nice to see when someone is working in your home. He left no mess, just a great working faucet and disposal.
    - Dan S.
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Appliance Services in Shakopee

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