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There are 9 highly-rated local waterproofing contractors.

Recent Basement Waterproofing Reviews in Saint Peter

  • A
    Complete Basement Systems
    Explained in detail, arrived on time, did a great job & cleaned up when finished. System works great. Well worth the cost.
    - Sarah P.
  • A
    Complete Basement Systems
    They came when they said. They covered carpet & furniture. They worked late & were fast. They stayed lat the 2nd day & called in more crew to finish. They cleaned p after themselves. Were courteous & business like. We were very impressed with the company & how fast they were and the good job they did.
    - Mark W.
  • A
    Complete Basement Systems
    Excellent! They explained everything so well and put my mind at ease. I'm not scared to go down the basement anymore.
    - Tammy T.
  • A
    Complete Basement Systems
    It went very well. Al, the technician, called when he was on his way (he called right at the start of the 2-hour window I had set aside) and arrived before he said he would be there. He was courteous and professional throughout, replaced the pump and was on his way within about 45 minutes. Before leaving, he offered some advice on what to do with the discharge line, a couple of bad windows in my basement and a concrete block wall that shows signs of distress.
    - Mike L.
  • A
    Complete Basement Systems
    The team was professional, answered all of my questions and concerns and did a fabulous job. They all worked very hard and my basement was finished in 2 days. I hope to never have this issue in my home again, but I am very pleased with the job Complete Basements did and would absolutely recommend them to anyone needing basement work.
    - Emily S.
  • A
    Complete Basement Systems
    It went well. Although we have not seen the new system in action as we are in winter, but the install staff was awesome, efficient and clean.
    - Seth H.
  • A
    Complete Basement Systems
    The service tech, Al Quesenberry, was great to work with and responsive to our needs. He went above and beyond to make sure we were taken care of and our problems resolved.
    - Scott E O.
  • A
    Complete Basement Systems
    Complete Basement Systems were very professional and were scheduled to be at our house for two days, but actually ended up working late the first day and finished all in one day.  We are very happy with the results.
    - Greg C.
  • A
    Complete Basement Systems
    it went very well.  the workers came each day with no delays and cleaned up afterward.  we felt they did a very good job and would recommend this company to others.
    - Diane T.
  • B
    Complete Basement Systems
    I have had several encounters with them over the last few years. I had water problems in my basement in spite of the sump system circling the entire space. One of the lead people came out and talked about possible solutions, noting that their sump system was not the problem. He was going to send me an estimate. I ended up having to call repeatedly to get the estimate and then it really didn't fit. It included installing their wall system into the wall that is made of stone surrounding the fireplace. This was a ridiculous idea and I went elsewhere for help. As I dealt with another problem, another representative came for annual maintenance and pointed out that the first section of the sump system is obsolete and was ruining the wainscoting above it. I ended up agreeing to have them replace it, totally at my expense in spite of warranty. It required removing everything from the walls which required contracting with someone else to pull off the wainscoting and eventually replace it. Once it was complete, it cost the full charge of Basement Solutions work and the additional cost of the contractor, so it was quite expensive. Oddly, the person who did the actual install left a jog in one corner that would have required building a false cover. The person who had recommended replacing it was able to come over and fix that problem, hopefully without future problems as a result.  This spring my sump motor burnt out and the original person who didn't gave me the ridiculous estimate came to fix it. He did fine with that, but the pump cost several hundred dollars more than an apparently better quality pump would have cost at one of the big hardware stores. The warranty on the one installed is quite a bit less time than the ones I looked at in the hardware stores. The main reason I continue to use their services is that I need to use them to maintain the warranty. However, I am still unclear about what that warranty actually covers since it didn't provide any help with replacing the obsolete section or the pump. Apparently it covers it if I can verify that the system has failed in a pretty massive way due to the sump system rather than old age or something else. I have yet to figure out what this might be. Some of the service has been good and some bad, so I probably rated them higher than is earned due to giving credit to the good service.
    - David R.
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Waterproofing Contractors in Saint Peter

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