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Geek Squad - Best Buy

Founded 1994 • Angie's List since June 2012

C Rated | 83 Reviews

Description

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

Verified Reviews

A few reviews for this pro…

F

RATED

12/06/2018

In August fridge was icing up. Tech came and examined, and made sure it was defrosted. Took a couple of weeks to get parts. New tech returned and installed. Both were fantastic in timeliness and making sure we were fully informed. But...96 days later, it had the same issue. They only offer a 90 day warranty on repairs. In addition, they changed policy, and would only work on items that had a Best ...

DESCRIPTION OF WORK
Refrigerator repair

CATEGORY appliance repair

B

RATED

12/06/2018

Best Buy no longer provides non-contract repairs, but did at the time of this repair, for our Samsung refrigerator. Repair failed on the 91st day, and they initially would not honor "90 day" repair warranty due to policy change and our not having a contract, but then did agree after appeal to local store manager. Our service man (Cory) was outstanding. When he was unable to repair after many attem...

DESCRIPTION OF WORK
Repair of refrigerator

CATEGORY appliance repair

A

RATED

10/17/2016

Excellent. Called and made appointment and were waiting for ahead of schedule.

DESCRIPTION OF WORK
Removed an old password so it was no longer usable

CATEGORY appliance repair, computer repair

A

RATED

01/28/2016

Very well. Agent Cody had to make a trip to Best Buy for a Roku modem, but all else went very well. Cody is an excellent agent.

DESCRIPTION OF WORK
Hooked up Netflix with WiFi

CATEGORY computer repair

A

RATED

01/26/2016

Wonderful.  The person was very patient and professional.

DESCRIPTION OF WORK
install tv, mount tv, connect to other items

CATEGORY computer repair, tv sales

Services Offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Services Not Offered

Ask for details

General Information
Bonded
Yes
Insured
Yes
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
No
Warranties
90 days
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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