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Home Security System reviews in Saint Louis Park

  • A
    SimpliSafe Home Security
    SimpliSafe is way to go! It's easy to install and reasonably priced. I really like that there are no long term contracts to sign, just month to month and that buying add on accessories is very easy to do and the prices are reasonable.
    - Charlie S.
  • A
    Armor Security Inc
    I called them in the morning, and and asked if someone could come out that day. I was very appreciative that they were able to send someone out to do the work that afternoon. Dash was the technician. He was polite, professional, and had a very nice sense of humor. He made sure he understood what needed to be done, and efficiently completed the work.
    I would definitely use Armor Security.
    - CORINNE & MARTIN K.
  • A
    Armor Security Inc
    Dale from Armor and his trainee, Yohan arrived as scheduled. Very professional. We had about a 15 minute consultation and a game plan was set in place. They completed work in a timely manner and kept me informed on progress and any issues or concerns that came up. Dale was very knowledgeable about the business and all the different product lines. Yohan, the trainee represented Armor Security very well.
    - joel b.
  • F
    ADT Security Services, Inc
    Overall the customer service was appalling. We were charged over $1000 but it was never clear exactly what we paid for. The local rep did not return my phone calls and could not provide me with an itmeized bill. I spoke with his manager but eventually was told the installer would tell me what we had paid for. The prewiring was never done, once due to a schedule miscommunication on our end when the house was unaccessible but then they did not reschedule us despite the installer saying he would call to set it up.
    I called 3-4 times to find out which locks would be installed so we could order the correct door and hardware but the specs were never given to me even though I was told it was being done.
    When I called to cancel the install sue to my frustrations I was told the local rep will need to credit us the $1000. I am waiting for that credit still. I was called 5 minutes after I cancelled the service to set up a different install date.
    I spoke with corporate ADT twice and they were pleasant but unable to get us a receipt for what was paid for or answer questions about specs on their products. 
    I have used ADT for 10 years and have had issues with billing mostly where they sent me to collections but otherwise limited interaction with them regarding their services. I ultimately cancelled because I shudder to think how I could possibly deal with them if there was a much bigger issue.
    - yuri r.
  • A
    Trust Security
    Trust Security was very communicative during the scheduling and installation process. The installer was very professional and knowledable, and explained all our security options. Because of the number of ground-level windows in our house, we ended up installing several more sensors than were in the Big Deal package, but are very happy with the end result.
    - Alecia R.
  • A
    Lelch Audio Video
    It is too bad that there are not more small business owners out there like Alex.  From start to finish on every project I have had done, things could not have gone better, regardless of any hiccup that may have occurred.  The service is impeccable, the follow through is perfect, the quality of work is like no other and the price cannot be matched.  If you want to experience the ideal situation as a client with work being done for you, find something in your home to have Lelch improve for you.  It is worth every penny.
    - Natthan O.
  • D
    Protection 1 Minneapolis
    The monthly service was good.  However, we began our service many years ago - maybe 9 or 10 with Minnegasco, and then, maybe 5 years in, Protection 1 took over.  All was going well and seemed to be the same.  We had service people come out and service was upgraded about 3 or 4 years ago.  This year we asked to have someone come out because there was a problem with the equipment we had.  We were told our options were limited to paying a service person to come out for $100 for the first half hour and $25 for each quarter hour going forward.  And our equipment was too old to buy a maintenance agreement on it. 
    So we decided to go with a new provider, who would give us new equipment with a maintenance agreement after the first year.
    When I called Protection 1 to cancel our account, they made me go through at least a 10-15 minute phone call telling me that they could offer me an upgrade, if I had just talked to the right people.  I felt badgered.  When they finally got to the bottom line, I had to write a letter, which could be sent by email, explaining that I was cancelling service.  And so far they have charged us for an extra month of service, and when their equipment was not in our house.
    I would tell anybody who asks not to ever use this company!!
    - Midge H.
  • A
    Trust Security
    Provider was flexible with our schedule. Arrived on time and was very professional. There were extra costs od $242 which we chose to pay. Didn't expect those but thought they were reasonable for additional features. System has been working well. Received call from company soon after installation, asking about satisfaction and reminding us they were available if we had any questions.
    - Sharon T.
  • F
    LLOYD SECURITY INC
    The first install started poorly, as they were over an hour past the time scheduled. The installation took 6 hours, for a panel and two door alarms. This house already had Lloyd security as a provider, so I didn't expect so many problems. I had contacted Jill Lloyd with my concerns, and never heard back from her. Both Jill and their customer support specialist, Mark, are very slow to respond. If at all. Beware their 5 year contract, with a huge early termination fee. Additionally, their monitoring service only notified me when my back door alarm had been triggered back in May, not the authorities. Overall, terrible customer service and questionable monitoring provider.
    - JENNIFER R.
  • A
    Grand Projections
    The job went awesome.  Steve spent a ton of time on our project and educated us throughout the process.  He never oversold any of his services and his prices were extremely fair.  I think he spent more time at the house than many of our other contractors.  We also received 4 bids in the process and Steve's quotes was the most competitive.  If you read this review read no further and just call Steve.  You will not be dissapointed.
    - Brian J.
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Home Security Companies in Saint Louis Park

Companies below are listed in alphabetical order.

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