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Cleaning reviews in Saint Cloud

  • F
    Maid To Shine
    First day person showed up and did a really good job with what needed to be done. We had agreed to have her come every week to do what was needed. That first day was the last we heard from her. She left us no information to contact her, nor did she call us to say she was not going to do the job anymore. I even went so far as to give her the benefit of the doubt, maybe she was thinking we had agreed to every other week. It has been 2 1/2 weeks since she did the job.
    - Vincent Z.
  • A
    Advanced Flooring Systems of St. Cloud
    Great! AFS was prompt to come and give me a free estimate for cleaning the concrete and sealing with a colored epoxy of my choosing The job was completed ahead of time and on budget They were very good about keeping me updated on the job, and cleaning up when they were done My floor looks great, and I am going to have them do my garage next Thanks AFS!
    - Richard H.
  • F
    Graham Painting & Carpet Cleaning Inc
    I was billed for two coats of paint times the labor and found out later that only one coat was provide. However, I was billed for two. In addition to this, I also found out that the contactor is under investigation for IRS fraud. It does not stop there, he does not provide Insurance , background checks, and often times mistreats his employees. I can verify that one of the individuals that assisted in painting my house has a murder conviction. Had I known that up front, I could have saved 3500 dollars. I just do not feel safe having someone out of prison in my house.
    - Robbie P.
  • A
    We had a pipe leaking in our bathroom closet for some time and I was worried there might be water in the wall.  I called Krispy clean to come and take a look and there was some water so he used his dryers and got it dry.  They were very nice and knew what they were talking about.  Before they left I had them take a look at the carpet on my stairs.  It was stained and I was planning to replace it but the man said he could clean it so I had him do the stairs and hallway.  To my surprise the stains all came out and I don?t have to replace my carpet after all.  I plan to have them back to shampoo my whole house after the grandkids come for Christmas.
    - Kathy K.
  • A
    Stanley Steemer
    Great, did a thorough job. They were careful of my wood floors. They tested the rugs to be sure that the colors wouldn't run. They did vacuumed one rug and did not steam it because it was not colorfast. I appreciated their professionalism.
    - Kathleen F.
  • F
    Oxi Fresh of Minneapolis Carpet Cleaning
    The technician cleaned the carpets and "extracted" the cat urine. I was charged an addition $100 to do this extraction which was not included in initial estimate nor was I told it could be. I was willing to pay it to get rid of the smell. After he left we ran fans to dry the carpets. It took over two days to dry the carpets and the cat urine smell was STILL THERE. I asked for another cleaning. The tech came back and was very rude. He basically told me it was my fault the smell was still there because I had used some cleaner prior to having oxy fresh come out. It seemed like he was very irritated with me. He left without telling us and did not explain any of the procedures. 
    I called the office twice to let them know about my experience. Not only was the tech rude, I still have a strange smell in the carpet. I was told I would be sent a free bottle of cleaner and they could send another person out to clean the spot again. I declined the THIRD cleaning as I was tired of scheduling our days around this. The free bottle of cleaner never showed up... 
    A very poor experience and I will never have them clean our carpets again.
    - KRISTIN V.
  • B
    We are putting our house on the market, and so I needed professional cleaners to come out to help with some of the deeper cleaning.
    The two cleaners were very nice and did everything I directed them to do. I really worked them both pretty hard to two hours, and they didn't slack!
    I did ask them to clean the floor in the finished basement, and my only criticism is that they didn't move the couch to get the laminate on that part of the floor. The two bathrooms I asked them to do look spotless, and they did a great job on the utility room, too. I asked them if they would do a few windows, and they went to work on those, too!
    Later that day, the same company steam cleaned my kitchen tiles, so the grout looks really nice.
    I was happy with the job they did.

    - Julia C.
  • A
    Surface Surgeons
    As a new home owner I noticed that my laundry room floor tile had terrible rust stains and after trying high pressure washing twice without using chemicals I was disheartened that I would need to live with the stains or replace the entire floor. 
    One afternoon in May 2013 "The Tub Guy" (Shane) was at my home re-glazing the bathtub and I showed him the laundry room. He immediately contacted the surface surgeon (Gregg) who is "the only one who would know which chemicals to use".
    Within 10 days the surface surgeon was at my home. I was happy to have him schedule an appointment so quickly and was really impressed with his expertise. He told me that he mixes products together and when he said that I knew he was an expert but I also noticed that he was careful not to harm the tiles as he worked.
    I cannot tell you how happy I was when Gregg showed me the success he had with using the right chemicals. Can you imagine walking into a laundry room with visible rust in the middle of the floor and having it gone within two hours? Gregg saved me a lot of money, new what he was doing, and was very personable.   
    - Jeanne K.
  • A
    Spiess Carpet Cleaning
    Jeff and his son were prompt, professional and courteous, knowledgeable and answered all our questions.  They were not pushy and did a FANTASTIC job with our home.  He did not mind the hour plus drive to our location.  Highly recommend.
    - Emily C W.
  • F
    At 3:30 that day I received a call from the person who was going to perform the work stating, "We have a problem."  He said my home is located outside their service area so he couldn't do the work.  He was still at his office at this time!  I want to know why I was scheduled for the cleaning since the business should have known when they scheduled me that I was not within their service area.  I also want to know why the worker did not call me until 3:30 to tell me he wouldn't be able to do the work since I wasn't within his service area.  I am very angry and frustrated in the poor handling of this by the scheduler and the worker and I am angry because I wasted one of my PTO days.  I also didn't appreciate how the worker placed all the blame on the scheduler.  He didn't apologize for not contacting me until 3:30 in the afternoon.  And now I have to go through the inconvenience of getting my money back.
    - Theresa C.
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Cleaners in Saint Cloud

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