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Carpet Cleaning reviews in Saint Cloud

  • F
    Graham Painting & Carpet Cleaning Inc
    I was billed for two coats of paint times the labor and found out later that only one coat was provide. However, I was billed for two. In addition to this, I also found out that the contactor is under investigation for IRS fraud. It does not stop there, he does not provide Insurance , background checks, and often times mistreats his employees. I can verify that one of the individuals that assisted in painting my house has a murder conviction. Had I known that up front, I could have saved 3500 dollars. I just do not feel safe having someone out of prison in my house.
    - Robbie P.
  • A
    KRISPY CLEAN
    We had a pipe leaking in our bathroom closet for some time and I was worried there might be water in the wall.  I called Krispy clean to come and take a look and there was some water so he used his dryers and got it dry.  They were very nice and knew what they were talking about.  Before they left I had them take a look at the carpet on my stairs.  It was stained and I was planning to replace it but the man said he could clean it so I had him do the stairs and hallway.  To my surprise the stains all came out and I don?t have to replace my carpet after all.  I plan to have them back to shampoo my whole house after the grandkids come for Christmas.
    - Kathy K.
  • A
    Stanley Steemer
    Great, did a thorough job. They were careful of my wood floors. They tested the rugs to be sure that the colors wouldn't run. They did vacuumed one rug and did not steam it because it was not colorfast. I appreciated their professionalism.
    - Kathleen F.
  • F
    Oxi Fresh of Minneapolis Carpet Cleaning
    The technician cleaned the carpets and "extracted" the cat urine. I was charged an addition $100 to do this extraction which was not included in initial estimate nor was I told it could be. I was willing to pay it to get rid of the smell. After he left we ran fans to dry the carpets. It took over two days to dry the carpets and the cat urine smell was STILL THERE. I asked for another cleaning. The tech came back and was very rude. He basically told me it was my fault the smell was still there because I had used some cleaner prior to having oxy fresh come out. It seemed like he was very irritated with me. He left without telling us and did not explain any of the procedures. 
    I called the office twice to let them know about my experience. Not only was the tech rude, I still have a strange smell in the carpet. I was told I would be sent a free bottle of cleaner and they could send another person out to clean the spot again. I declined the THIRD cleaning as I was tired of scheduling our days around this. The free bottle of cleaner never showed up... 
    A very poor experience and I will never have them clean our carpets again.
    - KRISTIN V.
  • A
    Spiess Carpet Cleaning
    Jeff and his son were prompt, professional and courteous, knowledgeable and answered all our questions.  They were not pushy and did a FANTASTIC job with our home.  He did not mind the hour plus drive to our location.  Highly recommend.
    - Emily C W.
  • F
    QualiCO
    At 3:30 that day I received a call from the person who was going to perform the work stating, "We have a problem."  He said my home is located outside their service area so he couldn't do the work.  He was still at his office at this time!  I want to know why I was scheduled for the cleaning since the business should have known when they scheduled me that I was not within their service area.  I also want to know why the worker did not call me until 3:30 to tell me he wouldn't be able to do the work since I wasn't within his service area.  I am very angry and frustrated in the poor handling of this by the scheduler and the worker and I am angry because I wasted one of my PTO days.  I also didn't appreciate how the worker placed all the blame on the scheduler.  He didn't apologize for not contacting me until 3:30 in the afternoon.  And now I have to go through the inconvenience of getting my money back.
    - Theresa C.
  • F
    SB Restoration Services Inc
    The first "carpet cleaning" company who's extractor didn't work but wouldn't/couldn't resolve the problem.
    After two attempts Steam Brothers of St. Cloud, MN was not able to provide clean carpets even after admitting issues with their equipment.
    No resolution to the issue and no discount or complementary services provided to the customer.
    Highly unsatisfactory quality! Do not use.
    - Danielle S.
  • A
    CHEM-DRY SOUTH & EAST
    They did a very good job. The product is what they say and it doesn't take too long to dry. They are very good. The price depends on how much carpet they are cleaning. We would probably use them again.
    - Diane M.
  • A
    Zerorez Atlanta
    Great. Everything was cleaned to expectation. Company rep was very professional
    - Dianne K.
  • A
    A+ Carpet and Air Duct Cleaning Services
    They were so professional and did a fantastic job. They returned calls and were really easy to work with!
    - Erica K.
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Carpet Cleaners in Saint Cloud

Companies below are listed in alphabetical order.

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