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Heartwood Homes of Rochester inc.

Founded 1988 • Angie's List since March 2010

A Rated | 5 Reviews

Description

Inhouse design of one of a kind custom homes. exceptional value,unique features,hands on construction by family owned business. Customer satisfaction ultimate goal....

Verified Reviews

A few reviews for this pro…

A

RATED

02/17/2020

I asked Jay Burke at Heartwood Home to put a deck on a house he had built for us a few years earlier. He is not a decking contractor, but since he built our home for us previously, he was happy to take on the small job. Deck is composite with aluminum rail, 16x22. Build time was less than 2 weeks. Material and craftsmanship are excellent. Deck is now 5 years old and look as great as it did new. Wh...

DESCRIPTION OF WORK
Added Deck to previously build home

CATEGORY home builders

A

RATED

02/17/2020

Top notch from start to finish. I cannot imagine being happier with any other builder. If you get the opportunity to see a Heartwood Homes house in the new homes showcase, check it out. He creates beautiful new homes to the specifications of the buyer. No cookie cutter standards layouts. All his homes are 100% original and unique. Jay Burke drew multiple custom home plans for us to review, and was...

DESCRIPTION OF WORK
Custom home design and building, General Contractor

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A

RATED

02/17/2020

Jay Burke came back to a home he had built for us in 2012 and finished the basement. He does not typically work on partial jobs, but since he built our home previously, he was happy to take it on. He added a 3/4 bath, large bedroom, finished storage area, and large family area. Final product is excellent. He had the framers who originally built the house come back and do all the framing, added HVA...

DESCRIPTION OF WORK
Finished basement on home previously built by Heartwood

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A

RATED

01/29/2017

A builder for life and a man that truly cares, maybe to a fault, about his customers, community involvement, and the kids. Heartwood Homes where a handshake is still worth something! We have spent the better part of two years with Mr. Jay Burke building our custom homes first in 2009/2010 and then after purchasing some acreage six years later in 2015/2016. From the design to the finished house the...

DESCRIPTION OF WORK
Not 1 but 2 new custom homes from Jay Burke and Heartwood Homes!

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F

RATED

07/21/2011

We have a simple ranch designed home that took well over a year to complete. At four years our siding was peeling off. Heartwood came out to fix it and what was discovered was widespread mold behind the siding. Heartwood removed siding and insulation however didn't replace the rotten studs and windows and covered it up without fixing the real problem.  We entered into a lawsuit against Heartwood h...

DESCRIPTION OF WORK
Heartwood Homes of Rochester built our home. Heartwood performed 5% of the work and 95% was contracted via Subs.  We contracted with Heartwood Homes in 1999. They finished The build in May 2001. The nightmare began in 2005 and ended in 2010.

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SERVICE PROVIDER RESPONSE

I must state that the picture shown was during an initial discovery session. When we found the damage we removed all of the EFIS in the area and repaired and replaced all damage found. The repairs were under the supervision and approval of the homeowner. I should also state that from the initial contact from the owner to the completion of repairs, we took less than 4 weeks. Several months after th...

Services Offered

Custom Designed Homes,Remodeling,Additions

Services Not Offered

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General Information
Bonded
No
Insured
Yes
Free Estimates
Ask for Details
Payment Options
Check, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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