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Health reviews in Prior Lake

  • A
    I went in for a 1-hour massage appointment on 8/28 with Nancy and she was incredible! She asked me what was bothering me and gave me the exact pressure I needed (not too hard where it hurt, but not too soft either). I was a bit sore after my massage, but that was to be expected given the amount of gunk and pain I had in my back when I went in. The soreness was gone couple of days later and my back has felt wonderful since then! It was easy to make an appointment, the location was easy to find, and I felt like my privacy was respected. I will definitely be back!
    - Summer J.
  • A
    Not only did I receive the best massage of my life, the location was clean, welcoming, and the price cannot be beat. I plan to make this a regular part of my wellness plan and highly recommend others do as well.
    - Courtnee F.
  • F
    it was the most traumatic experience I have ever had pure torture . She decided to do all caps and crowns in 1 day 10 of them . anesthesia wore off half way thru and the pain was unbearable she was rude and unfeeling to the pain I was going thru and seemed angry at me ???? when I left my gums and teeth throbbed for weeks and I later found out she put 2 of the veneers on wrong . I will never go back there she is only about the money not what is right for you. she made plenty of me and I believe half the work was unnecessary to boot but she will try to convince you otherwise because more money for her.
    - Pamela R.
  • F
    We had our daughter analyzed for autism here because there was inexplicably no wait for her to get in (whereas the other centers in town had six month to one year waits - this should have been a red flag). We had several sessions with the providers who were excellent. Things were finished up and we received my daughter's evaluation. That is where their professionalism and - quite frankly - competence ended. We received a medical bill from the facility for our portion not covered by insurance. I called in to clarify a couple items on the invoice and was satisfied with the answers so I paid the bill. I also asked specifically if that would take care of everything. The woman on the telephone assured me that yes, it would. About a month and a half later, we received what appeared to be the exact same bill. Now having already paid it and having already called the center, I naturally assumed that this was simply a duplicate, so I paid it no mind. The very next piece of correspondence I received from Rosenberg was the most amateur and legally non-compliant collection letter that I have seen in years (I work on credit and collection compliance for a law firm in town - so this is literally what I see every day and represent clients on against collectors who violate he law). The notice was sent in a non standard envelope, with specific account, medical details and collection details visible from outside the envelope and through the envelope window for all to see. This was both an FDCPA violation and a HIPAA violation. I contacted Rosenberg's billing department on an attempt to clarify the situation. (Oh Rosenberg, side note - we digitally recorded our calls, so I have those. That will prove fun for you). I spoke with their billing representative who was hostile from the word hello. She refused to allow me to talk to anyone else and kept making excuses for why they were in the right. After a NUMBER of derogatory statements from her, she finally told me a supervisor or partner - she kept switching what she was calling them - would be calling me within days. I never received the call. Fast forward to today. I receive a letter from rodenburg stating that they are terminating us as patients for being "disrespectful to staff" and will no longer be helping our autistic child. I have recordings of the calls. I was planning to provide them to the supervisor but now I intend to provide them to the courts as I intend to sue these people to make an example of them for treating a family o a child with special needs this way. I find this disappointing but there is big money in fleecing the disabled - and it seems Rosenberg just wanted a piece of the action. Quacks and cons don't belong in the same circles of Autistic special needs children. The sad thing is this, it wasn't about money. It was like a hundred dollars - less than my Chinese takeout last night. I have no issue paying a bill. It is about the crazy incompetence in their billing and their disrespect for their vulnerable patients. I will update this review down the road with the court results and the results of the formal regulatory complaints that I am filing. SHORT REVIEW - unprofessional horrible. If you love your child, avoid
    - Jeremy D.
  • F
    Said one thing and did another. Told me I could cancel my membership, let me fill out the 30 day cancellation notice. I have text messages that said I could come in and cancel my membership. Then 32 days after I filled out the 30 day notice cancellation form they told me I did not qualify to cancel my membership. They lied and swindled. Now they sent me to collections, effecting my credit. I have documents that cancel my membership. They told me they just let everyone fill out the cancellation forms. I am bringing this company to small claims court. They claim to be a family orientated, but they clearly are out to swindle people out of their money. The owner even told me when i signed up that they don't give out referral rewards because people leave the school right after signing up. This tells me they let other people cancel their memberships. I feel like they are sending me to collections to be spiteful The owner is a horrible business owner and has no compassion for anyone.
    - Brianna K.
  • F
    Said one thing and did another. Told me I could cancel my membership, let me fill out the 30 day cancellation notice. I have text messages that said I could come in and cancel my membership. Then 32 days after I filled out the 30 day notice cancellation form they told me I did not qualify to cancel my membership. They lied and swindled. Now they sent me to collections, effecting my credit. I have documents that cancel my membership. They told me they just let everyone fill out the cancellation forms. I am bringing this company to small claims court. They claim to be a family orientated, but they clearly are out to swindle people out of their money. The owner even told me when i signed up that they don't give out referral rewards because people leave the school right after signing up. This tells me they let other people cancel their memberships. I feel like they are sending me to collections to be spiteful The owner is a horrible business owner and has no compassion for anyone.
    - Brianna K.
  • A
    I had sent Bob a photo of the motor and electronics area via Angie's list and he was able to determine from that that it was a faulty circuit board. He ordered the part for me and when it arrived called me to set up a time for the repair. He showed up on time and had the repair done in no time. He took the time to educate me on maintaining the machine and how to adjust the track when necessary. The whole experience was great and now I am "off and running" again.
    - Mark A.
  • A
    I've been a patient of Dr Kaivo's for 15+ years. He has done crowns, a bridge, replaced a front tooth, cavities and preserved three baby teeth well beyond their usual life expectancy.  I am always amazed in the care he takes to make sure everything is perfect and all is well in my mouth.  99% is not good enough.  His staff is extremely personable and put anyone at any age at ease! (My son's first appointment was a breeze.)  The front office is very capable with insurance and knows how to deal with challenging claims.  I no longer live near the office but have never considered another dental practice.
    - Molly B.
  • A
    I arrived slightly late, but was sent straight back to the lab.  There was no-one at the lab desk when I arrived, but was soon greeted.  I waited about 5 minutes to be seen.  The lab tech who drew the blood was very friendly and gentle.
    - Tiffany B.
  • B
    FYI: I'm not quite sure how to fill out the ratings under the circumstances.  I decided to fill them out as I would prior to receiving the bill.
    The reason I won't be returning has to do with a bill that I received charging me for the appointment I had to cancel last week.  I had JUST found out that my cousin died (I was still sobbing & having a hard time calming myself enough to leave a message on their machine), & said that I wouldn't be able to make it in that afternoon because of it.  AND THEY CHARGED ME FOR IT!!!!  My God! I guess for them,  NOTHING is more important than whether Dr. Deb gets paid or not!  They knew that I had lost a pet & my MOM this year, & know that I will most likely lose my home as well.  Then I hear about my cousin (the person on the planet that I was next closest to after my mom), & the only importance I have in their mind is whether they get paid, I guess.  I am so hurt & shocked since they have until this point usually been very caring & understanding.  But that kind of treatment is unconscionable.  Even though I desperately need their services, I will NOT be returning.  Eagle Creek Wellness Center appears to have lost it's soul.  See them at your own risk.
    - Vicki K.
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Health Care And Dental Providers in Prior Lake

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