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Recent Trash Removal Reviews in Plainview

  • A
    Dirty Deeds Hauling
    Tom May came out later on the day that I called, he was between jobs and in the area, and gave us a bid.    I got another bid from Eastside Services, they were much higher and didn't seem as prompt with the responses.   I told Tom, via texting, to go ahead with the job, and that I wasn't in a rush.   The next day, as he indicated, he was able to pick up 1/4 of the pile.  Then over the next few days (I wasn't in a rush and he was picking up between other jobs and as he had spare time) he picked up three more loads.  On the last day, he did an EXCELLENT job of clean-up (rake, etc) to get the smaller pieces. I paid him before the last trip for clean-up, and he still came back for the clean-up! Overall, it was a great job by a reliable guy!   See his website for various small tasks that he does .... www.DirtyDeedsHauling.net.
    - Thomas G.
  • A
    J & J RUBBISH SVC
    It goes well. We have had them as our garbage service for several years now. I switched to them because they are locally owned and provided the service at less cost than our old company.
    - Jim B.
  • A
    Green Planet Disposal Inc
    I don't know how much we spend. My husband handles that. It is fine every time. They do what they are supposed to do. They come in and get the garbage and then take it away.
    - Pam K.
  • A
    Green Planet Disposal Inc
    Wonderful local company. They charge less than waste management ($30.71/month) and they pick up recycling EVERY week! No more wondering if it is a recycling week or not!!! I have had to call customer service a few times because we moved and had some questions and they were wonderful, little to no wait time on the phone!
    - Megan P.
  • A
    J & J RUBBISH SVC
    They send their bill every three months. They are very good. Their prices are competitive and pretty good. If I need them for separate things I don't have a problem. I have had them several times. When I move to apartments and I don't need them, I discontinue their services and when I need them I always go back to them.
    - Marcia B.
  • C
    Green Planet Disposal Inc
    I called and found out about the 2-year contract.  In the end, I decided to go with Sunshine Sanitation instead, and have been satisfied with their service.
    - Gerad W.
  • D
    WATSON ROLL OFF SVC
    I found the initial price attractive. They delivered the dumpster as promised within the time frame expected. Unfortunately the dumpster was delivered when there was a babysitter there and the babysitter had no idea where I wanted it and had them back it up so that the only unfenced passage to the backyard was nearly impassible. I believe that I asked for a call when the driver was going to deliver, which I got, but I didn't get it from the driver, like I was hoping so that I could give more specific directions (kind of necessary when you have two driveways). It would have been helpful if there was a little more effective communication. When asking the price I jotted a few notes down and somehow got the wrong idea about the weekly price for ongoing rental. I somehow thought it was $10 per week after the initial payment which includes a 7-10 days rental (I forget). So I kept it for a couple of weeks. I never got any paperwork confirming the price?no email, no letter. So I was just figuring the initial fee plus ongoing rental of $10 per week. I let it stay over the Christmas holidays expecting that it was going to be worth it, as I had more demo to do?but I could have totally returned it at that point. I had it by 5 weeks by then. I inquired about moving it sometime so that I could make a decision about whether to put it in the other driveway. They graciously told me the cost to move, ($50) and also must have told me about the cost of the weekly rental (cause they claim they did later), which somehow I lapsed over or didn't hear?because if I had I would have done something completely different. A few more weeks later I finally called to have them take it away and when I did, I asked them the total price. I almost bruised my jaw on the desk in front of me, it dropped so fast. My heart sank, and I asked again "how much?" The crisp matter of fact response?$50 dollars per week? She gave me the total and told me at that point, they had, in fact, just billed my credit card AGAIN for the last few weeks. My eyes bugged out and my heart raced. I went back in and looked at the multiple charges on my card. After it was done racing, my heart sank. Sure. I was good for the money, as they could tell through the multiple billings, but I had NO IDEA I was paying that much. I was NEVER given any sort of price in writing. I NEVER signed anything that said I allowed them to bill my card multiple times. And the worst part about it, is when I called them up asking for a little reprieve a few days later, the crisp matter of fact woman on the phone became huffy and talked about all the times she had told me and that management would never deal with me again?even for asking for some reprieve and that management would get back with me in a few days. Which they never have done?a variation on the theme of poor communication and poor customer service. Admittedly I am no professional, no contractor, no one that deals regularly in the trash business. Admittedly I somehow missed the claimed communications. But man alive. I am not the only one at fault here. I paid the company (at unknowing intervals an unknown price). They have their dumpster back. But the professionalism and communication abilities of the customer service were very poor. They must have had problems in this with the past because of how carefully they document what they SAY because you will never see anything in writing from them... Or get a call back from their management. Though if they do read this, I would still like some financial leniency...call it my professional fee for the honest and thoughtful consulting I have offered as a professional service designer...and I won't even bill their cards multiple times unknowingly.
    - Matthew G.
  • F
    WASTE MANAGEMENT
    I was billed for an extra pickup in June. Since I had already paid that bill, I called and asked if I could include it in the next billing cycle. They said yes. On August 5, my garbage was picked up but not the recycling. I called to report it and they said it was because I owed money. I told them my experience and they would not budge. Instead of notifying me they would not pick up, they just stopped service. After numerous discussions on the phone and in person, I decided to quit. This is not how you treat a person with whom you have done business for 28 years. I have never been late with payment in that time. They also delayed pickup from Friday to Monday two times this summer with no pre-pickup notice, and no explanation. I have switched to Sunshine and their charges are about 1/2 to 2/3 what Waste Management Charger. Please note this is for Waste Management Rochester MN
    - Pamela H.
  • F
    WASTE MANAGEMENT
    1. The trucks strewed garbage and recyclables all through the neighborhood on collection days. One day it took me over 5 hours to pick up my recycle waste that I was spread over a mile and a half from my house 2. Recurrent billing issues The staff was very polite and professional every time I contacted them with a problem. It is unfortunate that the same problems kept recurring 3. It  is also unfortunate that WasteManagement keeps buying out local companies that provided much better service. I have cancelled my service with them yet again but I know it is only a matter of time before Waste Managment buys out the local company I am with now and the cycle of problems start all over again
    - Kristi B.
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Garbage Services in Plainview

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