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Auto Shop reviews in Park Rapids

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  • The service was great!! Being a lady you feel like your always being duped when it comes to auto repair or even a simple oil change. They were very honest and very well priced. They did the work fast and I had my vehicle back the same day.
    - Matti C.
  • The overall experience was nice!! It wasn't the typical dealership experience. The owner went through vehicles with me Nd helped me find the one that for me! I was not at all uncomfortable and seemed very honest!
    I would recommend them to anyone, and would definitely return in the future.
    - Matti C.
  • I have had two experiences with this company. The first was several years back my sister had stopped in for an estimate. The people here were concerned enough about her well being that after she left they contacted the county to have a wellness check performed for her. This did result in my sister being evaluated at the ER. Thanks so much for caring!
    Today, I stopped in with a piece of mirror that I needed cut to 10.5" x 18 3/8". They cut the mirror for me in a few minutes and there was no charge. I highly recommend Tim Parkers Family Glass for all your glass needs!
    - Lynda H.
  • I had listed my 1951 Chevy on Craigslist for sale asking $5000. Mr Haugrud responded. He asked about condition. I sent him pictures of the interior and some of the outside of the car. He told me he was coming from Detroit Lakes. I told him that I didn't want him to make the trip if it wasn't what he was expecting. He told me he was bringing a trailer and was intending to buy. I told him I wanted someone to have the car that would drive it. He said he was planning on driving it. He arrived exactly at 4:00pm as agreed.
    He looked at the car and told me that there was a lot of rust. He pointed out some places on the door. I looked under the car and did see some rust but I do not know what I was looking at. I do not have much knowledge of automobiles. He told me he had a lift and knew how to weld. 
    He asked if I would take $2500. I asked him for $3000. He repeated there was a lot of rust. I accepted his offer. I helped him load the car onto his trailer. I asked him for pictures when he was done with the car. He gave me the money in cash and I completed the title for a private sale. For a private sale the state requires the seller to notify them of the sale within 10 days. On April 26, I started to notify the state with the information I received from Mr Haugrud. I noticed discrepancy between what he told me and what he had written down. The first thing was he had a Lake Park address not a Detroit Lakes address. 
    They wanted his Driver License number which he had not given me. I contacted him for his driver license number and he told me he was a licensed dealer in MN. He wanted me to give the state his dealer license number. I told him that a sale to a licensed dealer did not require me to tell the state. He agreed. He said he did not tell me he was a dealer because some people do not like dealers. I told him I would have preferred honesty. He said they had cleaned the car up. Got it started and drove it. He said the engine was full of water but that was OK because he had another engine he could put in it.
    I contacted him one more time saying I did not understand how a thing could be so important that it would be necessary to deceive someone. I stated that I hoped I would not be in a position like that.
    His response was I was making too big a deal out of it. He said that I did not need to know more about him. He said if he had asked about me I would have said it was none of his business. I even let this person into my bedroom to see my dogs. 
    I know that he was not completely honest. He is the expert in automobiles and it feels like I was had! If he had been truthful I may have been a customer of his down the road. But with the experience I had that will never be. I still do not understand if a private party did not want to sell to a dealer, why not accept it and move on. Why turn to deceit to get what you want?
    - Lynda H.
  • I was on my way to the vet with my 6 dogs.  I stopped because the grinding noise was much worse than it had been. They took me without an appointment.  I believe the complication with the dogs put him in a bad mood.  He refused to test drive the vehicle until all the dogs were confined.  I had to put them in the truck bed.  At first he said it was a rock.  I didn't think so.  He asked me to ride with him.  He then agreed it was not the rock.  He said I needed new "wheel bearings" on the drivers side.  He verbally gave me an estimate of a little over $400. I was told the vehicle was unsafe to drive. I asked him to run my debit card to make sure I had the funds.  He asked me to call my bank for available funds and make sure I had a daily spending limit that would allow the purchase.  I got off the phone and told him my spendig limit was $1000 and my cash limit was $200.  He made some comment about someone being able to only steal $200 but could buy a $1000 TV.  I also told him the available balance was $1500.  I approved the repair.  Later that day I called to let them know that I did not really need the vehicle until 3:00pm the next day.

    That night I spoke with my brother and he felt  $400 to replace wheel bearings was high.  I spent many hours researching wheelbearings that night.  Because I had told them my available balance I was worried they would find something else to do.
    I received the dreaded call the next morning.  Now the passenger side needed to be replaced doubling the price. I questioned them about the cost of parts and labor. What I had found on the internet was that wheel bearings should be less that $100! When I questioned the mechanic about the price he explained to me that the wheel bearings were contained within the hub and the whole hub had to be replaced along with the anti-locking brake sensors. If the owner had not told me wheel bearings but had explained what was really being replaced it would have saved me a lot of time and energy.  I approved the repair of the passenger hub.  The parts cost around $600 and the labor was around $200.
    - Lynda H.
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Auto Shops in Park Rapids

Companies below are listed in alphabetical order.

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