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Optometry reviews in Osseo

  • F
    I found this clinic here on Angies List and made a convenient appointment on the company's website. I was surprised to find same-day appointments available! I filled out all my information and got a confirmation that my appointment had been submitted. There was no indication that I had to wait for them to call me and confirm the appointment. I picked up my daughter early from school to make the appointment and, on the way over, called to confirm. The woman who answered the phone said there was no doctor available. He doesn't come in until later in the day, she said. So now I'm looking for another provider. Their online system is misleading and the experience was very frustrating. The woman who talked to me on the phone offered no other options. She just said too bad.
    - STEPHANIE K.
  • A
    Very well. Dr. Hepokoski was very good at explaining during the exam and answered all my questions in a clear manner. He was on time and friendly. I would highly recommend him. I can't give an estimate of the cost, as eye care is covered by my insurance plan.
    - Aaron C.
  • A
    I recently moved to the area and needed a new eye glass prescription.  The whole staff was extremely friendly and they were able to get me right in.  They also have a large selection of glasses to pick from.
    - Lesley B.
  • A
    The service was wonderful. I worked with Julie, and she was wonderful to work with. It is the best pair of glasses that I have ever had, the best fitting, I can see better than the last pairs I have gotten.  She took the time to realize that the measurements weren't as same as in the other. In the previous experiences they make them both the same assuming they were both the same. She took the time to do that, and figured out that I needed a smaller frame than what I had. She was great. The frames of the last couple of pairs were too wide for my face. They were very prompt, and my glasses were ready in two days. I know they do it quicker, because when I went in, there was somebody who was leaving for London that night, and she just sat there, and they did her glasses for her there and then. The staff is great, I was greeted when I went in, and Julia was with somebody else, but I had talked to her previously, so I waited for her and she was great. I waited for less than 10 minutes. I didn't wait that long without being greeted, and somebody else could have helped me, but I wanted to wait for her. 

    - Teri B.
  • A
    The doctor The eye exam was efficient, but any questions I had were answered. Dr. Herman recommended and fitted me with a new brand of contacts (which I was happy with) and his staff fitted me for new frames. They were extremely helpful and patient with me as I selected the frames, and the pricing was reasonable. I will go back to them again.
    - Heidi B.
  • A
    I called their business and was greeted in a friendly manner and was given several options for appointment times and dates. I was able to schedule one that worked with my schedule.
    When I arrived for my appointment I was greeted and after a very short wait I was given the exam.
    Dr. Kara Durick was professional, friendly and most importantly she was very patient with me. She wanted to dilate my eyes for a test and I asked her not to because I was going to be doing a lot of driving that day and she said it was just fine for me to skip the test for now.
    She allowed me to find contacts that best fit my eyes comfort.
    I would highly recommend Dr Kara Durick and Pearle Vision.

    - Jennifer G.
  • A
    A friend highly recommended Dr. P. to us, and after our appointment, I wholeheartedly agree. Dr. P. was wonderful with my toddler-aged daughter, distracting her to make the exam tasks go more quickly and smoothly, letting her sit on my lap the entire time, not touching her at all, etc. Dr. P does the exam after someone else in the office does the vision check -- in our case, a very pleasant young woman who was great with my daughter. Lots of stickers and "Nemo" watching made it go very well. We did have to wait about 15 minutes (not a big deal, I realize). The office (their "Minnetonka" location off 62) is bright and pleasant. Would go there again if anything came up.
    - Jenny G.
  • A
    They are just convenient. You can get in and out quickly and they have a big selections of frames. I really like the optometrist I see, Dr. Dirk. She is personable, knowledgeable and does a good job. She is always there so you don't have to worry who you will see. The only down fall they have is or vision insurance, they have a hard time billing it correctly.
    - SANDRA F.
  • A
    I like the manner of the doctor. She's basically just a real good doctor..I like her knowledge and her overall care. I have a condition in my eyes that needs to be monitored, and they are good about reminding me when I have to come in.
    - Charles N.
  • A
    My experience was fine. We discussed whether it would be better for me to keep my old frames or get new ones.I ended up keepingmy old frames and getting new lenses. I like the convenience of their location. Thepeople there are very helpful, especially when you are choosing frames and your eyes are dilated; because you can't necessarily see what you are looking at. Dr. Cardinal is fine and explains things very nicely. I think they did a good job with the lenses this time. They explained the choices of the different types of lenses and helped me choose either polycarbonate or plastic lenses.

    - Susan V.
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Optometrists in Osseo

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