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Door Installation reviews in Osseo

  • A
    Capital Siding Windows & Roofing
    I was so stressed out with trying to figure out the best company to do our siding that I assigned my husband to take care of it. I honestly could not have been happier with how things turned out. Although I wasn't the point of contact, my husband said Tim was amazing. He was professional, knowledgeable, and responsive. We started with siding but realized we also needed new windows and roof vents along the way and they were totally willing and able to accommodate our requests. They also replaced a door from the garage to our backyard. The siding, window and roof crews were all phenomenal. The siding took approximately 8 days to complete and they were always here at 7:30 on the dot! I appreciated that and I also appreciated how well they cleaned up after each day. I literally don't have anything bad to say. I would highly recommend this company.
    - Jill P.
  • F
    Window Concepts of Minnesota Inc
    I had thought that I done my research well. However, my experience with Window Concepts was a nightmare and still is. The contract was signed in mid November 2016. The estimated length of the project was 10 to 16 weeks for new front and back doors, all new windows in the house and new siding. That placed the job to be complete before the end of March 2017. After repeated calls to find out where the project was at, I never got a single call back from Window Concepts. Since I got no calls back from them I started on the inside remodeling. Finally, in the middle of April 2017 I got a call from Window Concepts. At that point, I waited 2 weeks to give them a call back as the project was already supposed to be done. I wasn't sure I wanted to continue with them. However, I returned the call right after Memorial Day 2017. I was told I had to have everything out of the way for them to install the windows and doors. So, the remodeling stopped to get ready for the windows. Then I got a call that the windows and doors were scheduled for July 6 and the siding was to be started July 17. The windows and doors were finally installed. A week after the windows were completed and still no siding, I called them again to find out about my siding. A week later, I got a call back saying that the siding was pushed out to September after Labor Day 2017. They finally completed the siding in October 2018. However, this did not pass inspection. Inspection was finally passed at the end of November 2017 over a year after the contract was signed. My first mistake was dealing with Window Concepts, thinking they are an honest reputable company. My second mistake was not booting them out when they were already outside of the project complete date and hadn't even started the project. One of my mistakes was believing the project manager for my job really cared. Make sure you don't pay in full until the job is completed and passed inspection. The project manager came to my house when the job was considered completed. He was there to do a quick inspection and collect the balance of the project. I didn���t pay the full balance as a window was broken by the work crew and I wanted it replaced. I held back the price of the window. The project manager said the window as ordered and on its way. He also pointed out that the city electronic water meter reader was not put back as well as the phone line box, cable box and the central air. He gave me a date he said that the city inspection was scheduled for. They did get somebody out finally to fix the broken window, as the glass and sash were broken. However, I paid for a new window and you can clearly see that the window now looks like it was repaired and not new. They never sent anyone to do the rest of the work required to pass the inspection. Just a good thing I���m a handy person and know electrical work well. I ended up putting back the phone box, cable box, water meter reader and the central air. However, they were all pulled off the building in such a way it looked like they just ripped off the wall. What they did with the central air was so bad that I had to do some rewiring just to get it back in place and ready to pass inspection. Well, the inspection date came and went and no inspection. Left a message at Window Concepts and again no return call. I had to call the city, which they informed me there was never a date scheduled for the inspection. I scheduled the inspection and the inspection failed. Everything I had to do for this project to be completed passed inspection. However, the window job and siding job never passed inspection. The bathroom windows were not tempered glass. They cut off the kickout flashing on the porch roof and never replaced it. They did get someone out to replace the glass in the bathroom windows, but nobody showed up to replace the kickout flashing. Now I have two more windows that I paid for new windows that you can clearly see they have been repaired. Since nobody came for the kickout flashing, I looked at it and that is how I know that the kickout flashing that was there, was cut off. I had to purchase new kickout flashing, remove the cut off kickout flashing and install the new kickout flashing. This time it passed inspection. When they were doing the siding I was told I only needed to turn off the electricity for the outside lights and outlets. However, I just happened to come outside when they were trying to remove the first outdoor light. I had to stop them as they already did some damage to the mounting. I then removed all five outdoor lights properly. I also removed the two outdoor outlets. I call the project manager at Window Concepts and it took a day for him to get back to me. He said that they would have to hire an electrician for this. He also stated I would have to pay him. Wrong, that is part of the siding job contract. I contacted 2 other people in the neighborhood who had Window Concepts do their siding. Their lights were all done through Window Concepts with no up charge and part of the contract. I also contacted 3 other contractors and yes, removal and replacing the outdoor lights and outlets is part of the contract as well as anything else attached to the house. Needless to say, I did not want any further delays in a project that was months outside of the contract. I properly installed all the siding electrical boxes for the lights and outlets. I also did the required wiring and reinstalled all the outdoor lights and outlets. Since that work was in the contract for the siding I wanted to get paid for my time. Which by the way is less than half what it would have cost them if they had brought someone in to do all those things I had to do. Everything I did passed inspection, but not everything they did passed inspection. Since, the end of November 2017, I have had several pieces of siding come off. Since there was no damage to the siding that came off I put it back up. I found that it was not properly trimmed and the siding was forced to bend to lock it in place. This is why it came off in the first place. After being properly trimmed I completed he reinstallation of the siding. I made the mistake of not taking pictures. Now several more pieces have come off. This time the siding is damaged, so I called Window Concepts. As usual with them I had to leave a message. The message stated that they would return the call within 48 hours. Well, after a week I called back, talked to a receptionist and she said she would have the correct person call be back. I did get a call back that day. However, I was told they could not get someone out here to look at for a month. By that time maybe the whole side would be pulled off as the hanging pieces will be caught by the wind. What a joke for something that would take 1 person 2 hours at the most to do. I had a friend that is an electrical contractor look at what I had done. He said that would have been a minimum of $4,000 and more than likely $5,000. This means that Window Concepts ripped me off for at least $4,000 for work I ended up doing. Since they charged me $100 an hour for any extra work they had to perform. I felt it was only fair that I charge theme the same. I sent them an invoice only for the lights, outlets, kickout flashing and reinstallation of things left hanging from the building. The invoice was $2,100, which is less than half what I would cost them that I already paid them. To date I have received nothing including no discount for the delay of all 8+ months and a down graded price for 3 windows that are not really new. My last attempt will be coming shorting in the form of a certified letter so there is a clear paper trail. This will then be handled by my lawyer from that point forward. Buyer beware, they are not honest and as soon as they get your money you are out of luck. Of course, they already know due to everything I���ll never have them do anything again. I���m guessing that has a lot to do with them not doing the right thing money wise and ignoring me for anything else they have to or should do.
    - David B.
  • A
    Craftsmen Home Improvements Inc
    We own a 1920���s 4-plex with 50 double-hung windows and 2 old entry doors. Our goal was to replace the windows and doors with a similar style with high durability, low maintenance and an overall high quality installation. I met with Erik at the property and the process was well explained. In hindsight, he was 100% accurate on their high quality install team. Erik later met me at a coffee shop so that I could see a sample window(Richlin by Hayfield) and discuss further details of the project. It was interesting to me that there was no showroom but it made sense later. I was also looking at another window company/installer which had a showroom and the marketing from the window company was more appealing than Hayfield. Again, I learned there was reason for the old marketing in talking with Hayfield and felt confident after speaking with them. Both Erik and Hayfield appreciated the feedback. In the end, the assured Product quality, plus the lifetime Product and Labor warranty promised by CHI/Hayfield, plus the Angies list and other highly rated reviews were what made our decision easy. Thank you Erik for accurately communicating the CHI process and working with us on our questions and challenges. It has become common practice for us to be on site when contractors are working on our building. In the end, we are responsible for the building so it is helpful to know what is done and be involved in the decision making process during execution. The installation team(Jim, Tom, Steve, Tyler and Jake) were ALL exceptional in their workmanship and communications. This old building needed a lot of nurturing and we feel the team treated it like their own. I was onsite for 8 of the 10 days and was consistently assured of their high level of craftsmanship. The building also needed other work which CHI was very happy to assist with for no additional charge. We are thankful for their willingness to help with every request or question. They really do their best to provide exceptional service and workmanship with high character. Thank you team! During the install I had the pleasure to speak with Kim on items such as getting contract referrals for other work needed to support the new windows/doors. Thanks Kim for attending to my questions with understanding and quick resolve. In summary we feel every person we connected with at CHI exceeded our expectations. We feel the Products and craftsmanship were of high quality done by people that care. We are confident that we would call on CHI for future projects.
    - Eric F.
  • A
    Glass & Mirror Inc
    We had an excellent experience with Glass & Mirror, from start to finish. The sales person was great, very informative and provided options but was not pushy. The install was on time and priced as quoted. The installer was great and everything went smoothly. The door was installed over two years ago and everything is still great, it looks wonderful! We love our glass shower door!
    - Tara G.
  • F
    Crew2
    Crew2 took four weeks to measure the door and provide Home Depot with the measurements. Even though I was concerned with the time it took to get the door ordered. The door arrived over a week ago and Crew2 picked it up last Thursday. I called Home Depot last Saturday to find out why I wasn���t on a schedule. They assured me that Crew2 would call me no later than Wednesday. As of Noon on Friday no one had called to schedule the install. After another conversation with Home Depot asking for my money back, they suddenly wanted to get the work scheduled. At least 4 weeks of delay is related to poor customer service with Crew2. I fired them. Do not use Home Depot or Crew2 for this type of work.
    - Chris M.
  • A
    Murphy Bros Designers & Remodelers
    Went great - everyone that worked on the job were easy to work with, responsive and professional. Cherie, our designer, had great ideas and really helped us make design decisions. Nate, the main carpenter was also awesome. He was easy to work with and did superb work. I would not hesitate to recommend them to anyone and would hire again
    - TAMMY D.
  • A
    Handy Rite
    Ben, the owner, takes immense pride in his work! We were incredibly impressed with his skill set, careful work, and attention to detail! He was so easy to work with, flexible and helpful when we building questions arose and we didn't know the answers. He worked with us, providing his knowledge and experience with our vision. He is also a very dedicated, honest, hard worker. We absolutely loved the results! It's like looking at a new house! You can trust Handy Rite to do a wonderful job!
    - Julie A.
  • A
    Lindus Construction
    From the representative that came to our home to bid the job, to the two men who flawlessly installed the door, Lindus Construction was the most professional contractors we have ever had at our home.

    All of our questions were answered quickly and the process proceeded as told to us.  We are very impressed with the end product and all of the employees that we dealt with.
    - Rita J.
  • A
    Lindus Construction
    From the representative that came to our home to bid the job, to the two men who flawlessly installed the door, Lindus Construction was the most professional contractors we have ever had at our home.

    All of our questions were answered quickly and the process proceeded as told to us.  We are very impressed with the end product and all of the employees that we dealt with.
    - Rita J.
  • A
    STORM DOORS ONLY
    Dave was very responsive to a message I left him thru Angie's List.  He answered quickly and he made arrangements to come out and measure our doors for just to be safe.  I ordered the doors, left him a message as to when they would be in and he responded in a timely manner back.  When the doors were in Dave picked them up and installed them quickly.  He has done so many he is very fast.  He is meticulous about making sure the door is right in every way; square, closes without slamming, sweep set correctly, locking mechanism works, etc.  i was very pleased with the service Dave provided and would recommend him to anyone looking for storm door installation.
    - Doreen W.
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