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Find Top-Rated Oakdale Water And Fire Damage Services

There are 9 top-rated water and fire damage services in your area.

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Water And Smoke Damage reviews in Oakdale

  • A

    Servpro was great. The water damage occurred over the weekend and we called Servpro on Monday. They were there later in the week to remove all of the water damaged materials and to set up the equipment to dry out the kitchen. All of the staff were professional and worked well with our insurance (State Farm). They were late for the appointment on the final day due to an emergency at another location but we were able to reschedule to later that day. There were a few charges on the final invoice for projected work that they didn't end up doing. When I called the office manager she was very polite, apologetic, and worked with me and the technician who did the work to get the story and invoice straight. Hopefully, I never have water damage again, but if I do I will definitely be calling Servpro for the cleanup.

    - Thomas K.
  • C
    The quality of their work overall was acceptable.  However, I am deeply disappointed that I called them at all and that they did not warn me  that they have commercial contracts which will take precedent over my home.  I called them BEFORE the heavy rains as I discovered a SMALL AMOUNT of water in my crawl space on June 18th.  I called them and they scheduled me for June 19th.  When I called them the heavy rains had not begun.  The heavy rains began after my call and my scheduled appointment.  They next day the heavy rains began and they told me they had to postpone my service call as they had contracted commercial accounts that needed to be served before mine.  If I had known that they would give priority to other customers should a water emergency occur I would have called someone who JUST SERVED RESIDENTIAL CUSTOMERS.  Clean Responses primary customers are commercial accounts.  Do not call them if you are a residential account.  There are other providers who do water extraction.  If I had called someone else, and all the raining occurred like it did, I would have been lucky enough to have already scheduled my appointment.  By the time they got there on Saturday (as opposed to Thursday), it went from a small amount of water surrounding my water heater, to 4 inches of water in my entire crawl space because they delayed servicing me after the heavy rains so they could service their commercial accounts.  I also did not get the $100.00 Angie's List coupon discount.  Now they want to bill me over $1200.00.   My costs would have been a lot less had the come at our originally scheduled appointment.

    I spoke with Andy and he was willing to negotiate and I will be paying $700.00.  Andy and his team are professional and do a good job.  I do not have experience with these emergency kinds of service providers...but I would ask them, before you agree to use them if they are primarily residential or commercial and get assurance that you will not be rescheduled because some commercial contract you have takes precedence.
    - Jennifer S.
  • A
    Sam was great to work with.  His initial evaluation of our project included several recommendations for further efficiencies and he was honest about his recommendations regardless of whether or not it meant more $$ for him.  We had a tight timeframe for completion and Sam was honest about setting expectations, but also worked hard to meet our timeframe.  On top of it all, his work was phenomenal.  We would certainly recommend Sam for others and will use him for future projects.
    - Lara P.
  • C
    They were very responsive in bringing in and setting up the equipment. They also pulled off some carpet padding that had been saturated with water and disposed of it.  The area in question was approximately 3' x 12'.   I'd been given a general quote of about $500.00 and I had a 200.00 coupon.  I was advised that they had a $500.00 minimum but I could apply the coupon for that.  The area dried and they came to get the equipment 2 days later.  I then received the bill and it included many more hours than I could account for.  When I inquired why this was, I was told that it included time to get to the job, doing paperwork and actual time on the job.  And, if they were to adjust the invoice for what I thought was correct, it would fall under the $500.00 minimum and I would not be able to use the $200.00 coupon.  I personally don't feel that I received even close to that amount of service.  If I'd had more time to research suppliers, I would have chosen someone else that may not have been that expensive.  I'm guessing that they are better at much larger scale issues.
    - Carole R.
  • A
    patrick answered the phone and helped me with my problem of rotting wood for my new kitchen floor. patrick came in with his crew and moved all of my appliances and china cabinet and removed my kitchen floor. my husband is a disabled veteran so this was a blessing for me. I could never moved these things myself. everything went great. we would highly recommend hiring patrick. great job!
    - SHARON A.
  • A
    Went well, both the drying of any excess moisture and the restoration of water damage to a ceiling.
    - Fernando A.
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Water And Fire Damage Services in Oakdale

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