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Car Dealership reviews in Oakdale

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  • First of all VW cars are notoriously unreliable ( pls. google search and quot; VW passat lemon and quot;and you will find numerous complaints about the quality and reliability of VW Passat cars.
    My dissatisfaction with this dealership goes back a long way ( from the very first day I bought this car). While buying this certified pre owned car , first the sales guy marked up the price of the car and then offered me a discount to bring down the price of the car a bit ! The sales people at VW Schmelz has some really low standards of ethics , I guess.
    Anyways , once I had the car, I used to go to the dealership for periodic service related matters and also with numerous problems with the car. Their prices were always higher than average and service provided was average. I had a consistent problem with the car battery and they could never solve it.
    Finally I took it to a independent car mechanic who specializes in European cars and he solved it. I sold the car and since then have been very happy with another car known very well for its reliability.
    Unreliable cars, high prices, average service , unethical sales people.....I would definitely stay away from Schmelz Countryside and VW cars altogether !
    - Dipankar G.
  • I purchased a used car from them. They showed me a report that said it had not been in any accidents. I wasn't terribly happy with the car because it was very rattlely. I assumed it was because it was a cheaper car. 10 months later someone rear-ended me and when I took it in for repairs I found out why it rattled. A reputable body shop showed me where the car had been damaged in a major accident prior. It had a bent frame and basically was unsafe to be on the road and according to the body shop owner, should have been totaled. Upon returning to Tousley Ford with this info, they, of course denied any knowledge of the damage and promptly accused me of doing the damage. Eventually we did work out a deal for a new car but I have lost all confidence in a company that would sell an unsafe car.
    - Mary C.
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    - Beth M.
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    - Beth M.
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Car Dealerships in Oakdale

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