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Window Replacement reviews in Newport

  • A
    The workers for both projects were on time and they both did a great job. I was amazed at how fast the roof was completed. The workers and other people that I worked with were all very friendly, and worked very hard at each project. The windows are what I am appreciating the most. I had them replaced last fall and this winter I could leave my birds in front of a window,and I could sit in front of a window because I no longer had the cold draft coming in. The windows were matched to my other woodwork in my house and the outside was white. Both crews did a very good job in the clean-up of everything. I definitely would hire them again and have referred to to other people.
    - Barbara D.
  • B

    This started on October 15, 2014 and as of January 12, 2015, this is still ongoing! Because of the cold weather, needing to re-measure and order again. We are still waiting for another window pane. The first one did not fit correctly. The second one fit but had a scratch and hand print between the panes.

    The third and final window went in on February 6, 2015. This one fits and is clean (good quality control by the Glass Doctor, not so good by the manufacturer of the window).

    The Glass Doctor did everything they could to make us happy with the final product. 

     


    - Tami M.
  • A
    Jeff and his son Danny came out to my home to take measurements, discuss options & gave me a estimate for the windows/doors. Jeff sent me a email with a detailed estimate for all the work within 2 days. I felt the cost was competitive with others. They installed 8 double hung windows, 3 sliders and the aluminum wraps. I purchased the doors and had them installed, and trimmed inside and out. Using  the Angie's List coupon for 10% off I saved $815.00,bringing the total to $7330.00. Bryan the installer came out a few days later to get the exact measurements so the windows could be ordered.
    Every thing went smoothly,Bryan is a very skilled at his work & always did a  great job cleaning up every day. This project took a little over a week to complete. I was extremely pleased with the results, I would definitely use them again for any future projects.
    - Cynthia A.
  • A
    Very professional, courteous, personable and punctual through the whole process. When they ordered the glass for the bow window from their supplier they were quoted the wrong price (actual cost was more).  They quoted me my cost based on this inaccurate price, and when the mistake was discovered they did not charge me more. I appreciate this manner of doing business, and felt they truly put the customer first through and through.  I would definitely hire them again.
    - CAROLYN C.
  • A
    everything went very well, from our first meeting which was the day after we called, to the end of the job. The timeline was met, they were helpful with a couple of design ideas, and flexable with changes we made during the process. Mike was great to work with and Bob and Tony the carpenters were the best, and we used their suggestions on design questions. All the crews that came in through Regal were great, the painters, floor installers and refinishers, electricians, and the tile guys. I wish I could be more precise and thank a few more of the guys by name, but it's been sometime since this was done. I thought I wrote a review at the time of completion, but must have missed a step or something
    - TODD P.
  • A
    The initial response was great. I think we met with Mike Williams and his lead carpenter and job site manager Bob Pierce within a couple of days. both of these gentlemen were great to work with. Mike's bid was lower than two other contractors we talked with, but beyond that he was more genuine and easy to talk with than the other gentlemen who seemed to be disappointed that we didn't have a much larger home and project. We had some simple plans drawn up by a designer not affiliated with Regal and they were willing to work with these and  Bob and Mike both suggested a few changes, that being hands on guys, they thought might be   potential problems. We went along with these suggestions and were thankful for their expertise. We started the project about a week and a half later, with an estimated timeline of 5 weeks. During the course of the project my wife and I made several changes, and Mike was very understanding and open to our wishes. All the subsequent adjustments to the cost , both up and down were fair and acceptable. My wife and I and our 2 dogs, continued to live on the premises , in an apartment we created in our garage, and Bob and all his crews were respectful of our being present. My wife and I can't say enough good things about Bob and the other carpenter  Antonio for their professionalism, and craftsmanship. Bob also gave some sound advice about some of the esthetics of the job, that we ended up utilizing. I'd also like to commend the painting crew,  who put in some very long days, which really helped get us back into our home a bit ahead of the schedule, and this was much appreciated . I would recommend Regal to anyone looking to get quality work done. We will not hesitate to call Regal in the future for any other home improvement/remodel projects. We love our "new" home.
    - TODD P.
  • A
    Very happy from start to finish.  Gary came over promptly to give an estimate. His price beat 2 other quotes (I got 3 quotes for the same windows, 4 quotes in all).  We knew what kind of windows we wanted, and Gary gave absolutely no pressure to buy something more expensive or or to have more done than we wanted.  We didn't have to wait for the quote to come in the mail or email - he gave it on the spot.   Very flexible scheduling the install (we were trying to paint the house first).  On installation day the crew was punctual, friendly, left no mess, and from everything I can tell did a great job. 
    And we love the windows!
    - CAROLYN C.
  • B
    unknown
    - Dorothy S.
  • A
    He is a one man operation and a very pleasant individual to work with. He does excellent quality work. I would certainly use him again and I have recommended him to others.
    - DONALD P.
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Window Replacement Installers in Newport

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