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Carpet Cleaning reviews in Newport

  • A
    Dave's Master Floor Care
    Dave did a fantastic job! He explained the process and the science behind it. All of the stains, some old and some new, are gone. He was also able to get out some old black grease stains and the residue and subsequent dirt from tape that used to be on the floor. He had the floors done by another company previously and while they did a good job, I think they look even better with how Dave did them. He also gave us tips on how to clean the pet stains ourselves so we wouldn't have to get them professionally cleaned as often. He was in relative proximity the day I contacted him, so he came over and did our floors the same night.
    - Bridgette R.
  • A
    Allsafe Window Cleaning Services LLC.
    I contacted Don to clean the common areas of my two apartment buildings.  He came over and gave an estimate right away and then I booked him for both apartment buildings. Let me just paint you a picture here...we bought these buildings in May and they had a bit of 'delayed maintenance' (read no upkeep), one of those things is that I don't think the carpet has EVER been cleaned in the common areas (which is confirmed by a long time tenant).  It was stained and smelled, just not the picture you want people to have when they come into your apartment building not to mention the tenants having to look at that everyday.  When he was done it was NIGHT AND DAY the difference to the carpet, it looks amazing (or as amazing as old carpeting can) and the smell, where not gone is reduced to a tolerable level.  Don has a job every three months now and I'll have him back for every apartment turn. GREAT JOB.
    - Erica J.
  • D
    Rasmussen Cleaning Service
    We met the provider at a trade show and signed up for a discounted rate. We were told that the furnace and duct cleaning would be $89 and that was to include up to 10 vents. We were aware that there would be additional costs for the additional vents. We also have 2 furnaces which we were told would both be included in the price. However, when they arrived for the service, the charges just started to add up. We were charged additionally for the cleaning of the blowers in the furnaces (which we assumed would be included). We were charged additional for them to cut holes into the ducts to gain access to the system and they then had to re-cover the holes when they were done. 
    In addition, they missed a vent and part of the ducts on the first pass. They then came back and covered that vent but never completed the service in that area. We were also told that the system that they use prevents the dust from flying around but because there are 2 furnace systems, they forgot to move that feature which caused dust to fly everywhere. They also left a huge mess throughout the whole house that we had to spend our time to clean up. 
    After speaking with them about the disappointments, they are going to refund us $100 (not even 10%). While they were friendly throughout, we did not feel that they were able to compensate for the mess and missed parts of the service. We would not recommend this service due to the mess and the cost that we incurred.
    - Caitlin K.
  • F
    Prestige Carpet Cleaning & Upholstery
    I purchased the service, called the company serveral times and did not received a return call to schedule the service. I finally received an email from Angies List telling me that the the company had lost the list of people who had purchased the service and could not fulfill the purchased service. Angies List immediately provided a full refund.
    - Marguerite C.
  • A
    Cardinal Carpet Care
    The service was excellent. I had to reschedule and was easily accommodated. Sarah was the service provider. She was punctual and polite. I was on a timeline and she worked hard and diligently to complete the service in a timely manner. She was thorough, moving furniture, and cleaning every nook and cranny. I have had my carpets cleaned previously and she got the carpet much cleaner, including the stairs. I didn't think the stairs could look better, but she got them much cleaner and they look great. I had to give my cat away because my grandson is allergic, so had to have all my upholstery cleaned and she did a wonderful job really getting all that cat hair out.  I would highly recommend Cardinal and I would use them again.
    - Marguerite C.
  • A
    Steam Brothers Cleaning & Restoration
    The person who came was on time, very willing to explain the process, we talked about pretreating for spots and I explained and showed him where special attention was required. He was a hard worker and went over certain areas multiple times that needed extra work. My carpets looked great. I plan to have them back again to do the rest of the house.
    - Marguerite C.
  • A
    The person from Zerorez arrived promptly. He finished the job before me early and called before he came by to see if I wanted him earlier. I did. The person explained what would be done and got his equipment and started in cleaning. My carpets were not stained, so the job went quickly. He moved dining room chairs for me even though I told him he could leave them where they were. He strived to get all areas cleaned around the big furniture that stayed in place. There was no mess involved at all. Nothing dripped from the hose and nothing got wet that shouldn't have. There were NO surprises with this company. Usually a carpet cleaning company comes out and tells me the rooms are bigger then they expected or they count the hallway as a "room". There was NONE of that with this company. I paid the price they quoted over the phone.
    - Joselle O.
  • A
    Went well, they are professional and courteous.  Would use again.
    - STEVEN B.
  • A
    - Dennis H.
  • F
    - Sharen M.
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Carpet Cleaners in Newport

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