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Auto Repair reviews in Newport

  • A
    Bobby & Steves Auto World
    Took my car in because I heard knocking and clunking noises - especially when going over bumps. These were issues with the trailing arm and bushings. While working on the car they let me know one of the bushings was fused on. Since it was fused on, the bushing as well as a whole new part it was fused to would be needed, and the cost would be $300 for parts plus around $300 labor. I could tell he was frustrated that it wouldn't come off, and I believe he was putting in the same effort on my car as he would if it were his own -- trying hard to spare the $600 cost for a stupid little bushing. I really appreciated that extra effort. I went with his recommendation to leave that one as-is. They fixed all the rest and did a road test before calling me to say my car was ready.
    This is the third place I've taken my car in for the same issue. It's been at least a month now, and I haven't noticed the issue coming back. There's still a small knocking noise from that one fused bushing (as he said there would be), but overall it's very much improved. I get the sense the mechanics take pride in their work and want to be fair. I would definitely go to this shop if I have car problems in the future.
    - CAROLYN C.
  • C
    SIGNAL GARAGE INC
    Around a year ago I took my car to another auto shop because there was a knocking noise in the back and I thought my car may need new struts. I was told the struts were fine, but there was a problem with bushings and sway bar. They and quot;fixedand quot; it, but the problem re-occurred in a matter of months. This time I went to Signal Garage and said I might have a problem with bushings and sway bar again because of the knocking noise. They checked it out and said I need new struts and brake work, so I had the work done along with replacing the motor on 2 windows. But when I drove it off the lot the knocking was still there. It was difficult for me to tell the difference in the knocking before and after the work was done. I was too busy to take it back in until one day there was a new, large clunking noise that sounded like something was going to fall off. I called Signal and explained the knocking noise was never fixed and now I had a new problem. They couldn't get my car in for a few days and I decided to take it elsewhere. I haven't had an issue with the struts or windows, but they missed the mark on the problem I wanted fixed.
    - CAROLYN C.
  • C
    Carlson Auto
    I wasn?t very happy with them, as they overestimated the price. Their estimate was way higher than the other estimates that I had. Their price was way out of line. They told me that the work was particularly difficult because of the old model of the car. I went to another place and they told me that it was an ordinary work. They charged me much less, too. I had used Carlson Auto Service & Repair in the past. I thought they were expensive even then. When I went to get the estimate, I got the impression that they thought they were cute. However, the point was lost on me. Maybe it was because of the high price estimated. I never went back to them since then and I will never go back to them.
    - RAYMOND K.
  • A
    Mastertech Auto & Tire
    It went very well.
    - Stephan A.
  • A
    Inver Grove Toyota
    .
    - Joel H.
  • A
    HASTINGS FORD LINCOLN MERCURY
    unknown
    - Tami M.
  • A
    City Auto Glass
    unknown
    - Dorothy S.
  • A
    Fury Motors Inc
    unknown
    - Sharen M.
  • A
    Mastertech Auto & Tire
    Very friendly. Explains all questions professionally and thoroughly.
    - Diana G.
  • A
    Mastertech Auto & Tire
    Bruce has good communication with his customers and he cares. He has great mechanics in his shop. I had to take my vehicle back once and he fixed it right away and with no problem at all.
    - STEVEN B.
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Auto Repair Shops in Newport

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