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Cleaning reviews in New Hope

  • A
    Country Maid Inc
    Overall we were very pleased. Sheryl was prompt in her communications, the woman who actually cleaned our house showed up exactly on time and overall did a very good job. We walked through the house and I pointed out areas that I really wanted her to address. She remembered them all and then some. I will say that there were a couple of spots where I thought the cleaning could have been more thorough. For instance the top 6 or 7 inches of our bathroom mirror were pretty streaky. But overall, she covered a lot of ground in three hours.
    - Susan S.
  • A
    Clean & Clear Services
    Kajuan arrived within the time specified and efficiently cleaned the windows on our main floor inside and out. Jim scheduled the job and gave me a great rate for the job. I have used them before and will use them again.
    - MARY JO P.
  • A
    Zerorez Atlanta
    The cleaning went well and carpet looked great. This isn���t specific to Zerorez but it always seems like the price that is advertised isn���t what you actually pay. There are always add ons that you need to get the cleaning you expected with the advertised deal.
    - Bruce T.
  • A
    Tillers Steam Carpet Cleaning
    Perfect! Have a old dog and lots of urine stains and smell. Cleaned, deodorized and protected living room, dining room porch, hall and stairs. Mike explained everything and discussed options. Price was comparable to another company I talked to. Looks and smells beautiful. I will use them again.
    - Joan K.
  • A
    Happy House Cleaning Services
    They were prompt and are really nice, friendly people. They did a good job with cleaning the house and made sure I was happy with it before they would leave. I am happy to have found them as my house cleaners.
    - Rebecca L.
  • A
    Windows of Hope Services
    The WOH employee did an excellent and timely job of cleaning our gutters again this year, as they have over the past several years. They came within a week of when we sought the service. Left the yard very clean. Friendly service. Would definitely have them do it again.
    - STEPHEN L.
  • D
    Georges Cleaning Systems
    I was looking for someone that could re-dye bleach spots on carpet. I talked to three companies that said they could remedy the problem. One of them guaranteed me that he would take care of it issue, but he charged a big price. I had a referral to George���s Cleaning Systems in Shakopee. I called and explained what I needed done and Kevin, the owner, said that is something they could do and the guy that does that for him would give me a call. Tad called and told me re-dying was something they did and gave me a reasonable quote. There was no talk of a guarantee but he said he could make a huge improvement to where spots would be unnoticeable. He came out and did the work. He was friendly and cordial. The spots weren���t perfect, but looked much less noticeable. I was satisfied with the results. When he left, he mentioned that if I had problems I should give a call. As a couple of months passed, the spots slowly came back and became quit visible again. I called Tad about it and he came back out at no charge. I had another contractor at my home at the same time so I didn���t see what was done to the spots and we didn���t have an exchange other than he was done and to let him know if I had additional problems. I noticed it felt like a marble when I stepped on the spots and when I looked closely, it looked like the carpet fibers had been glued together to try to cover the spots. And again, the spot area slowly became more obvious as the dye wore away. I made another call to Tad about the problems. He came out again and I asked him why the spots felt like a marble. He had no response and looked at one spot and told me very rudely that there was nothing more he could do and I would have to find someone else to fix them. I asked him for my money back so I could hire the person that guaranteed to fix the spots. As he was walking out the door, he said no way would he refund my money. Because Tad wouldn���t share what he did to cause the lumps, I do not know what to tell someone else they would have to consider to repair them. I then left several messages and emails with George���s Cleaning Systems and it wasn���t until I said I would be writing negative reviews that Kevin returned my calls. He listened to the story and had multiple excuses for the end results. He made it sound like he would like to help me out and told me the next step would be to cut the spots out and replace with carpet cut out of a closet. He asked me to take photos of the spots so he knew what he was dealing with. Within the hour, I had photos sent to the number he supplied. When I didn���t hear from him after a couple of days, I called and left a message to make sure he received the photos and what he determined could be done. After a couple of months and several calls and emails to the business, there has been no response. My feeling is that both Kevin and Tad put on a good show, but when it comes to quality and customer service, they are very lacking and take advantage any way they can. If I had been shown some before and after pictures of their work prior to hiring them, I would probably have spent the money on replacing the carpet instead of having worse issues from their ���fix���, or hiring the person that guaranteed his work. If they wanted to actually represent their work to future customers, they could use my photos, but I highly doubt they will as they would lose business.
    - julie r.
  • A
    Elizabeth's Cleaning Service
    Veronica's team always does an outstanding job. They are friendly, kind and make sure our office is spotless (which isn't always the easiest task!) We are going to start using her services at our residence as well since she does a great job. Couldn't say better things and couldn't be happier with their services!
    - JOE L.
  • A
    Edgar is very responsive and flexible with what we need. We have a basement bedroom that we utilize when my in-laws stay with us for an extended time. Edgar was able to adjust the areas of the house they would clean based on our needs, adding the basement bedroom when our family was visiting. It is such a relief to know that the house will be clean, not a spot is missed. Thank you!
    - Brittany D.
  • A
    This is the second time we've used A Perfect View to clean our windows. It's not cheap, but it represents a good value. The person who came to do the work was polite, quiet, and competent, which is all I really want from a job like this.
    - KENNETH P.
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Cleaners in New Hope

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