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Find Top-Rated Mounds View Lawn Mower Repair Shops

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Lawn Mower Repair reviews in Mounds View

  • F
    They did $215 work on a chainsaw that can be purchased new for less than $200
    In late winter I brought in my Tanaka chainsaw to R and R Small Engine as they are an authorized dealer and repair facility. The saw was damaged when I pulled to hard after the bar was pinched in a saw cut. I showed them the damage to the saw and asked to fix the damage. I got it back promptly and was charged about $45.
    When I went to use the saw it would over-rev and not stay running so I returned the saw to the shop and told them the problem. In about a week I got a phone call and was told that they didn't know what the problem was, they had replaced the seals but it was still over reving and Robert stated that he thought it might be a carburetor. I explicitly stated and quot;I don't want to put a lot of money into itand quot; and I was assured that I would not have to pay for anything that didn't fix the problem.
    About 3 weeks later I was informed that the saw was fixed and that the bill was $173. The problem was a crack in a tube that allowed in extra air. I was flabbergasted about the cost and questioned him about them. I pointed out my earlier statement that I didn't want to put in a lot of money and he replied and quot;thats all relativeand quot;. I informed Robert that the price was excessive and went beyond my expectation during our phone conversation. I was offered a reduction of $40, however this is still a poor deal for a used saw. I refuse to pay for work not authorized and the saw remains in his possession.


    - Timothy C E.
  • A
    A & C repaired our lawn mower on the same day we brought it in - the Friday before the Memorial Day holiday weekend. We were so appreciative that they made room in their schedule as our lawn desperately needed its first mowing of the season. The cost was very reasonable and much less than I might have expected. They clearly explained what had caused the problem (actually a result of a previous "incorrect repair" by Sears' "technicians" to put it nicely) and how they had fixed it. I also really appreciated how they explained things to me in precise technical and mechanical terms and didn't feel the need to try to dumb it down because I was female. In that way I found I was treated with respect and thus have a high regard for the personnel at A&C. The location of the shop is a bit challenging to find as you have to enter from the back alley and it is somewhat of a "hole in the wall." But don't let the cluttered appearance give you concern; these guys really know their stuff (hey, I grew up on a farm where I watched my dad fix everything) and they have the long term, common sense experience that far surpasses the big name dealer repair center technicians. An honest, down-to-earth, small-town-like business in the heart of the city! P.S.It also looked like they probably had parts for just about any type of lawnmower, weedeater, or snowblower no matter how old.
    - Teresa G.
  • A
    Mower was in the shop for 3 days.  Store calls when job is done and mower is ready to pick up.  I've had other repairs done here previously.  Good service, though sometimes takes longer than seems necessary.
    - Judith P.
  • A
    Great all the way around.
    - Lynn T.
  • A
    Very well, they were very helpful in choosing the lawn mower that fits my needs.
    - Michael T.
  • A
    unknown
    - Cindy G.
  • A
    unknown
    - GERALD J.
  • A
    unknown
    - JOANN O.
  • A
    Great see above
    - Jim T.
  • A
    Exellent work.
    - RICHARD B.
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Lawn Mower Repair Shops in Mounds View

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