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Find Top-Rated Mounds View Internet Service Providers

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Internet Provider reviews in Mounds View

  • B
    I call them off and on and they are pretty responsive. I don't have any issues with them so I am not thinking of changing. I don't really have any complaints about the service. I don't know if it's the least expensive of any of them but it's hard to really know because the services are so different than what I get. I've never had a complaint about their professionalism.
    - Carol B.
  • C
    I generally don't talk to them unless there is a problem. They do respond but the thing that I have a problem with is that they are generally from some foreign country and you have a hard time understanding what they are talking about- they are not that too excited about that. If you have to have some communication with them, it is not very good because of the people you need to talk with. They are very polite and respond pretty quick. Sometimes it takes long before you make any connection. They are punctual if you need them; as far as coming out -if I have a service call, they are pretty prompt. 
    - Dick E.
  • F
    I was on the phone for 2 and 1/2 hours on 07/26 and have been on the phone for almost an hour today and still have no Internet service. The customer service team tried to troubleshoot and said I had to talk to billing because of the rate codes. billing was closed and doesn't open again until 7/28. The tech team said I had to talk to the transfer team and told me they were open Sundays from 7-9. but the number they gave me was for activations. activations said that I had to talk to billing but that billing was open. so I called billing and, you guessed it, they're closed. I am now on a call with tech again to see if someone there can fix their screw up and get my service running so I can work tomorrow. finally, I reached someone that fixed my issue in 15 minutes and one call. why did he do in 15 minutes what the others couldn't do in 3 total hours and seven calls!
    - Melissa C.
  • A
    I had seen an ad in the newspaper that Centurylink was offering super fast internet to new customers, so I called and asked what they could do for me, a current customer in a contract.  They were very courteous and upped my speed without charging more right there!
    - Andrew Y.
  • C
    The guys were great but for a hundred dollars and the fact that the stuff they do no one else can do is kinda robbery. The worked an hour and were nice but there was no way I could have done the self install and that would have delayed my services another month.
    - lily M.
  • A
    THIS IS A GREAT COMPANY. WHENEVER I HAVE CALLED FOR HELP THEIR TECH. SUPPORT HAS BEEN VERY PATIENT AND PROVIDES A LOT OF INFORMATION. I HAVE ALSO LEFT MESSAGES WITH TECH. SUPPORT AFTER HOURS AND HAVE BEEN AMAZED THAT THEY HAVE CALLED BACK IN SUCH A SHORT AMOUNT OF TIME. I COULD MOVE TO CHEAPER ISP'S FOR A COUPLE OF DOLLARS LESS BUT I NEED MY DSL WORKING AND THESE GUYS ARE ALWAYS THERE IF I HAVE QUESTIONS - NOT SOME AUTO-PHONE SERVICE, PLEASE CHECK OUT WEBSITE TYPE RESPONSE. DEFINITELY CHECK THESE GUYS OUT BEFORE YOU PICK YOUR ISP.
    - James T.
  • B
    They provide us with good quality service. I would recommend them to others.
    - MIKE & MERRILY S.
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Internet Service Providers in Mounds View

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