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Carpet Cleaning reviews in Moorhead

  • F
    K & S Carpet Cleaners & Restoration
    Terrible. After they were done, I couldn't tell that they had been there at all, there was not a single spot or stain that was removed. The stairs even looked worse than what they started as (although that may have been because the carpet fibers had been lifted up or turned a different direction). When I made the appointment, I had indicated that I had to leave no later than 11:30, so they said that they would be there by 10:45. At about 11:10, I called - the receptionist had no idea where they were. They called me about 10-20 minutes later, saying that they were just arriving at their 8:00 appointment. I had to leave before they arrived, and a friend let them in. She said that they did the entire house (four bedrooms upstairs, hallway, three rooms downstairs, a total of about 3000 square feet) in less than an hour. Which implies that they didn't really try. I did not expect all of the stains to be cleanable due to age and what they were. But I did expect that the common pathways and some of the smaller stains would at least be noticeably cleaner. They can do better than that. I won't use them again. I expect a level of promptness and professionalism, and at least some attention to detail.
    - EF F.
  • A
    Red River Carpet Cleaning of Fargo/Moorhead
    They did an fantastic job and they have been in business for over 20 years. They were polite, definitely on time and they gave me a discount for being a first time customer. They are a husband and wife team. I felt that I made the right choice with choosing them. They paid close attention to details and they put a lot of effort and sincerity into their work.
    - Andrea G.
  • A
    Steam Masters Carpet Cleaning
    They did an excellent job. All the normal spots were removed, and most of the hairball stains from our cats came out too. In fact, there were hairball stains that hadn't come out the last time we had the carpets cleaned, and they were either removed or dramatically lightened by Steam Masters. They are my go-to carpet cleaners from now on.
    - Bob S.
  • F
    Northstar Services
    I filled out the and quot;contact usand quot; section of their website on 1/9 and asked for more info on carpet cleaning. It's been over a week and I never heard from anyone. Doesn't seem like a good way to do business.
    - Andrea S.
  • A
    Very professional from start to finish. The crew was on time (early) and did a great job. It was probably a little more expensive than some competitors but we feel we got a very good job done - you get what you pay for. We'll have them back soon to do the other levels.
    - Eric J.
  • F
    Big Fish Service Co
    The experience did not go very well and I didn't even get anything done. I can't imagine what would have been the case if I did. On May 15th I called Bigfish to get a carpet cleaning estimate. This would have been my 5th company I called that day. I had been referred to this company by my property manager, saying I would receive a discount for mentioning our apartment complex.A man by the name of Jon answered, he was familiar with the units and said the cost would be around $225 to clean. That was his initial estimate before I had told him about the other companies estimates for the same place, which were between $135 and 175. He then proceeded to bash the competition with how they would have additional costs after the cleaning. He eventually agreed that he would do it for 150 plus 20 more for pet deodorizer, with a total of 170. Jon had said he would schedule me in for May 30th @ 4:30. He also offered to send a employee by to check out the carpet in person that lived in the complex to ensure our estimated cost and that we would not have the surprise charges he claimed the other competitors would surely add on. I was told a time table of the next few days that employee would stop over. That never happened......On May 24th, I had called to cancelled the appointment that I was told was "penciled in" for the 30th. Jon had answered, and tried to look for my appointment. Guess what, it was never in the system.
    - Derek M.
  • F
    Red River Carpet Cleaning of Fargo/Moorhead
    - Barbara S.
  • A
    Red River Carpet Cleaning of Fargo/Moorhead
    - susan t.
  • A
    Red River Carpet Cleaning of Fargo/Moorhead
    Two people showed up promptly for appointment.  I was very pleased with the work.
    - Denice W.
  • A
    Red River Carpet Cleaning of Fargo/Moorhead
    Arrived on time, performed services as discussed at a reasonable cost.  I'm very satisfied with the job and would use them again.
    - Tom S.
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Carpet Cleaners in Moorhead

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