Twin Cities Tile and Grout Professionals

A61 REVIEWS

Founded 2007 • Angie's List since June 2009

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Hours

Sunday
Closed
Monday
08:00 - 17:00
Tuesday
08:00 - 17:00
Wednesday
08:00 - 17:00
Thursday
08:00 - 17:00
Friday
08:00 - 17:00
Saturday
Closed

Company Contact

4500 Marlborough Ct

Minnetonka, MN, 55345

Description

Family owned & operated. We service the entire Minneapolis - St. Paul metropolitan area and beyond....

Verified Reviews

61 Total Reviews
Read reviews by category
Ceramic Tile (60)Floor Cleaning and Waxing (13)Flooring Sales and Installation (5)Carpet Cleaning (3)
Showing 1-10 of 61 reviews
A

RATED

11/26/2018

They were very responsive to our needs and their workmanship was professional and thorough. They are a very nice company to work with.

DESCRIPTION OF WORK
Replace several tiles in walk-in shower and replace old grout.

CATEGORY ceramic tile

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/31/2018

A

RATED

08/03/2018

WOW!! I had ceramic flooring installed about 25 years ago in the above locations. I clean the floors twice weekly using a swiffer wetjet but of course that does nothing to clean the grout. So, after that length of time, the grout was looking pretty disgusting. I contacted Twin Cities Tile and Grout and Jared came to give me an estimate within several days. Due to a time crunch on my part to get it...

DESCRIPTION OF WORK
Grout (and tile) cleaning of ceramic tile floors in kitchen and entryway/laundry room

CATEGORY ceramic tile

COST $385

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/03/2018

A

RATED

07/10/2018

Did a great job repairing loose tiles, regrouting and caulking.

DESCRIPTION OF WORK
Repaired loose shower tiles

CATEGORY ceramic tile

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/21/2018

A

RATED

06/21/2018

The guys performed excellent work based on our budget. They were honest about their assessment and gave continual feedback during the project. We are very happy with the cleaning and minor grout repairs.

DESCRIPTION OF WORK
Two showers needed a deep clean from rust and other residues left by the previous owners. Some minor re-grouting was required in a floor-to-ceiling shower.

CATEGORY ceramic tile

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2018

F

RATED

06/06/2018

They gave us a bid $2500 to re grout our shower walls and re tile the shower floor a 3' x 4' area and we were to supply the tiles. They came in on time removed some of the existing shower floor tiles, put a hole basically in the shower floor rendering it not usable. They then called some boss over who came in looked at what they did and said I don't know what to do. I will have to think about it. ...

DESCRIPTION OF WORK
Tile re grouted and shower floor retiled

CATEGORY ceramic tile

WORK COMPLETED ON 06/06/2018

F

RATED

04/30/2018

It didn’t go well. Because I was out of town in business I had my executive assistant contact TCTG to set up an appointment for an estimate. Initially things seemed to be going great but things abruptly turned sour when their scheduling person Megan refused to accept my assistant’s contact info to manage scheduling (because I would be out of town with limited phone availability). She actually hung...

DESCRIPTION OF WORK
We contacted this company for an estimate to clean our shower grout and recaulk.

CATEGORY ceramic tile

Service Provider Response

At approximately 11:15 AM on April 27, Alex, a representative of your online personal assistant service, getmagic.com, called to request an appointment for us to look at work in your home. Megan collected the information needed, to include the address, etc. When she asked Alex if we would be meeting her at the appointment, she was told that we would be meeting the homeowner. At that point, Megan i...
A

RATED

06/20/2017

Very quick to come and provide estimate, the actual tiling didnt cover exactly what we had originally discussed but it was close enough. The area was only partially cleaned up after they finished. However, overall the tile looks very nice and my complaints were minor.

DESCRIPTION OF WORK
New tile installed

CATEGORY ceramic tile

COST $1,050

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/22/2017

F

RATED

04/22/2017

It's been two weeks and no estimates. Nice guy, but no estimates.

DESCRIPTION OF WORK
Needed estimates.

CATEGORY ceramic tile

WORK COMPLETED ON 04/22/2017

D

RATED

12/15/2016

I requested a quote for 14 bathrooms as part of an apartment complex that I will be remodeling over the next few years. I attached representative pictures of the bathrooms and asked for information regarding the process and approximate costs. Initially, I received a response from Jim Yount (President) stating that he could not provide an estimate since each bathroom will be different and the best ...

DESCRIPTION OF WORK
I requested a quote for 14 bathrooms as part of an apartment complex that I will be remodeling over the next few years.

CATEGORY ceramic tile

WORK COMPLETED ON 12/07/2016

F

RATED

04/29/2016

The quality of work was most disappointing. The tiles were not replaced evenly. If you run your hand over them they are "bumpy" and uneven. Two of the tiles were chipped on the edges when the work was done. A 5" section of grout (which is white) had turned a rust color. it was never this way before. I called Jared back to inspect the work. He admitted that the tiles were not even, but "that happen...

DESCRIPTION OF WORK
There was a vertical crack in the grout on the wall outside our shower. Jared from Twin Cities Tile and Grout estimated the job for $530.00. He said a 34"x5" section of tiles would need to be removed and put back. If there was a dampness issue in the wall, causing the problem, it would be addressed when the work was done and there would be an extra cost.I told him I didn't have any extra tiles and he said that wasn't an issue, this was something they frequently and not to worry. The project took approximately 5 hours over 2 days. The work was done and we paid $530.00.

CATEGORY ceramic tile

COST $530

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/30/2016