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Landscaping reviews in Minnetonka

  • A
    L & R Suburban Landscaping Inc
    L & R did a fantastic job on our backyard! We couldn���t be happier with their design, professionalism, extraordinary work ethic and pleasantness. We strongly recommend L& R and will be hiring them again for our front yard.
    - Leslie B.
  • A
    Colonial Stone
    We are so glad we hired Colonial Stone! Tim and his crew did a wonderful job. He replied to my many questions promptly. They were patient with some delays and issues we had due to work with a prior adjacent project. The bluestone patio look fabulous, with great attention to detail.
    - Sarah Jane W.
  • A
    L & R Suburban Landscaping Inc
    We chose L&R because they were willing to take on every aspect of our extensive project, and we are so happy with that decision. Owner Lyle stopped by - often multiple times each day - to check on the work in progress, to guide his excellent, hardworking and personable workers, and to oversee subcontractors. He always had time to patiently answer all of our questions. We also appreciated the office staff, always friendly and responsive.
    - Carol F.
  • A
    Axel Landscapes
    What a GREAT experience! Prices are competitive, Jodi provided great breakdown of the project and quotes each major step individually. The installation team is awesome, really know what they are doing.
    - Terry J.
  • A
    North Star Tree Care Inc
    Easy and prompt communication from beginning to end, great professional friendly attitude from the entire crew, speedy work, precise and careful not to damage surrounding trees and property, left a very clean worksite, did not tear up the yard. Looking forward to working with them again!
    - Lane R.
  • A
    Organic Lawns by LUNSETH
    I have a dog and children, so not using harsh chemicals that pollute our water is very important to me, but I still wanted results. Excellent customer service. Excellent results. Competitively priced. I would recommend to others.
    - Matt T.
  • C
    L & R Suburban Landscaping Inc
    Pros: Decent work (some good, some bad) Cons: Poor communication, doesn't fix issues (per contract), a number of poor installations, lack of customer service, etc, etc Hired to install front patio, retaining wall, landscaping. I should have known based on the first meeting after signing contract that we would be a second thought (despite spending +$100k)...initial meeting to pick bricks and stone, the lady was confused with who we were as she shuffled through her many layouts for other customers ("sorry, we just have so many"). Was told initially work would start once ground was ready - started a month later due to them having to 'take care of previous year work'. That's fine, just tell us during the winter so we can plan our interior house remodel accordingly. Just got a note one day out of the blue saying that work will start that day despite numerous calls prior trying to get a start date with limited feedback. After working for a few weeks, just stopped showing up for a few weeks. Because they had torn up the front door entrance, it was kind of a big deal to us. Only after a number of emails did we get a note explaining that they were waiting on a permit for the retaining wall. In the meantime, they would not have a crew work on our entrance until they could work on the retaining wall at the same time so as to 'maximize crew efficiency'. Thanks, I'm glad someone else is getting their work done while we (and now our interior contractors, because you started late) have to go in a different entrance because you couldn't get your permitting done correctly. When work finally was resumed, there were issues that became evident. They ripped through a big root on the main locust tree in our yard (how do you miss that?), threatening its survival. They installed a bench against one of our walls without our approval, despite it not being in the plans! We go away a couple days and come back to an unplanned bench. Only because it worked for the space did we accept, but what if we didn't?? There must have been a drop dead date for the job, because all of a sudden one day there were a whole group of workers on the site trying to get it done in a day. When cramming it all in a day, the quality was lost. Hopefully you can tell from the pictures where the patio seems to not be graded right, so water just sits on the patio; downspouts they installed were installed improperly and fall off all the time (and leaves get caught in all the time - what kind of dumb design are the drains?); electrical wires aren't buried correctly and are sitting above the ground us to trip on or animals to chew on; electrical tape on downspouts, etc. Communication was horrible. Only time they would be proactive in reaching out was the day after they issued their invoice asking for payment (sometimes before the work was even completed). We paid promptly each payment, but you wouldn't think so with the emails/calls we received (we won't pay final payment until job is done!). Received zero updates/feedback on a daily or weekly basis from the site foreman, so no idea where the project stood more than what we could see. I believe there was a language barrier. Once job was finished, took them until following year to fix steps that were installed poorly and broke - I'm guessing only due to our constant request for status. They put a 1 year warranty on plants, but when a few of the plants died and requested replacements, they never returned communication despite multiple attempts. Way to do the right thing...they got their money, why would they want to uphold their contractual responsibilities. Leaving overall C grade because a good portion of the work was done well - the retaining wall, facing on the wall, back patio. Left such a poor taste in our mouth with the terrible customer service (communication, follow-through) that it offset any goodness associated with the work. We got the impression that unless you are a super big project (more than the +$100k we spent) that you will be put at the end of the queue (if at all). Would not recommend.
    - Weldon B.
  • A
    Jason Black Landscaping
    Jason was great to work with - good communication, very responsive, listened to what I wanted and delivered. He is on-site during the entire process. The crew was very professional and respected my property and my neighbor's. I'm very happy with the work. Looks amazing!
    - Sarah H.
  • A
    Clearwater Irrigation
    Steve was great to work with - great communication and very responsive. He coordinated with my landscapers and the project was done when promised. Steve personally walked me through how to operate the system controls and made sure I was set up for success. I'm happy.
    - Sarah H.
  • A
    L & R Suburban Landscaping Inc
    I have used L&R on a couple of landscape projects and found their price to be reasonable and their design knowledge to be excellent. The jobs have come out better than I imagined both times and would highly recommend them to others.
    - Steven D.
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Landscaping Companies in Minnetonka

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