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Garage Building reviews in Minnetonka

  • F
    GNR Construction Inc
    To begin with, we are almost a year and a half into what was supposed to be a 5 month project. Sanchez Guerrero has not been in contact with us, returned phone calls or emails for three weeks. Their salesman, Jerry Hazard, our main contact on the job, claims he has quit the company stating to us that he cannot take the manner in which GNR is treating their customers anymore. We are pleased with some of the work but the project overall has been a nightmare and dealing with GNR Construction, the owner Sanchez Guerrero, the salesman Jerry Hazard and the office contact person, Tracy has brought us nothing but frustration. We signed the contract with this company on June 19, 2015 with their stated intention to complete this project within 4-5 months. They had been in receipt of the architectural plans since Jan of 2015. Aug 3, 2015 GNR applies for permit. Sept 2105 garage demoed. Oct 2015 footings for new garage built incorrectly and had to be rebuilt. Oct 2015 plumbing subs begin work on sewer repair, dig up portion of basement floor; remove three radiators; complete some rough ins and disappear until February. Nov 2015 garage framing begins. Concrete sub goes to Florida for the winter. Dec 2015-Feb 2016 framing, electrical rough ins sheet rock, mudding, taping and sanding begins. February 2016 new water heater installed and laundry plumbed. Electricians disappear. Plumbers disappear again for 3 months leaving us without heat or limited heat in several rooms. April/May 2016 - Carpenter working on doors and trim. Painting begins. Cabinet maker on site to measure for cabinets specified in plan and included in contract. May 2016 - Upper bath fixtures installed. Some duct work. Outside faucet installed. Tiling begins on upper bath. Vanity installed. Repeated requests for over 5 weeks requesting the air conditioning unit for the dormer be reinstalled before summer. Repeated requests over six weeks requesting status of cabinets that were supposed to be done the end of May. Tracy also explains to me that the letters CAB on an architectural drawing does not necessarily mean cabinet and that there was no wood species identified. We chose painted cabinets. Tracy also explained to me that "CAB" does not necessarily mean that doors are to be installed on the shelves and that we are going to have to pay extra for the doors. Several weeks of back and forth until the salesman finally steps up and assures us GNR is going to pay for the cabinets as specified in the. May 2016 - flooring installed. We had asked for and were approved for a solid vinyl flooring in Dec of 2015. It is revealed at a later date that Sanchez had decided the vinyl was too expensive because he would have to lay a sub floor down first to transition the floor height to where it met the existing floors in the house. He opted for a manufactured floor. The flooring installers were unable to use a reducer that would sufficiently make this transition and not create a tripping hazard. They decided to use the cardboard packaging material from the flooring planks. My husband called the manufacturer who told us the flooring was not installed correctly anyway. My husband then called the City Inspector who agreed to come out and meet with all parties involved. Sanchez, Rick, the Rep from the flooring distributor, the inspector and us all met and discussed the situation. It was agreed the flooring distributor would issue a warranty to us that the flooring would perform as installed; the cardboard was removed; GNR was to come up with a solution for the transition that would satisfy us. The transitions have not been completed. The floor is squeaking in the approach. We discussed with Sanchez again and he remarked that it would not be squeaking if we had let the cardboard remain. He explained that there are many instances in construction where they have to improvise and put paper or cardboard into something to make it work. May 2016. Having now paid GNR Construction about 75% of the total contract and not believing they were 75% complete we stated to them that we would not issue any more funds until they provided some sort of timeline and completion date. They were not willing to do that. Sanchez explained to me that he would not be responsible for the project slowing down if we were not willing to advance them more funds. I gave him another $10,000. I did not hear from him for two weeks. Sanchez did state to me that the project got away from him. Plumbers have stated to me that they have not received payment as they should have and if Sanchez wants them to return, it is up to him. June 2016. Jeff from GNR completes the carpentry work as the Carpenter sub will not return. Concrete sub is hired and begins digging and excavating and building stair forms. July 2016. Had a continuous stretch of rain and concrete sub calls me to tell me he is coming back as soon as it dries out. Demolition is completed on the main floor bath. I am told by Sanchez it should only take two weeks or so. Once demolition is completed no one is here to work on the bathroom for a month. I had on several occasions discussed with Sanchez that my 83 year old Mother with dementia could not go upstairs to use the bathroom. I told him that I was willing to take her to a hotel or whatever for a week or two while they worked on the bathroom. I left many voice mails, texts and emails requesting a schedule so that I could ease my Mother into this transition. Not one of my requests were acknowledged or answered. Siding is started to be installed and stopped. New siding sub comes out. Works one day. Comes back another day, packs up his stuff and disappears. Aug 2016, Sheet rock hung and taped and mudded. Electrical rough in completed by new electricians. Plumbing rough in by new plumber. Tile setter begins to tile bath. We lose a week and a half because he asked me to order more tile - as he didn't estimate enough. Tile supplier runs ragged trying to get me special order tile in less than 4 weeks and does. Tile setter never even opens the extra cartons of one of the tiles. Tile setter has sick child. Tile setter is sick. Tile setter finishes. I called Jerry Hazard and asked him to come out and look at tile because I think something is wrong. All agree that a few dozen of the tiles are not flush with the others. Tile setter comes and states to me that it isn't his fault - the sheet rock was not installed properly and there is nothing he can do. I have no idea what is wrong. I leave a message for Sanchez. Sanchez tells me that the tile setter will return to fix it. Not one attempt has been made to remedy the tile issue. The vanity is not centered under the medicine cabinet and light fixture. The toilet is slightly crooked. The space cut in the sheet rock for the light switch is too large and needs to be patched. Grab bars have not been installed despite being specified by GNR as being included in the contract. Siding sub contractors come out and install siding. Run out of siding. Come back two weeks later to finish. Refuse to wrap the windows and doors because Sanchez won't pay them enough to complete it. Windows and doors remain unwrapped. Sanchez and Jeff install cabinets in desk area and upstairs bath. Missing a crown molding that was supposed to be made to cover a GNR error. No hardware has been installed on any of the cabinets or the second floor vanity. Sept 2016. I keep asking for an update on the cement sub. No response. Then I am told he hasn't called them back. They are waiting for him. Finally, I call the concrete sub. He tells me they fired him and Sanchez is suing him. We hire an attorney to help us remedy this situation with GNR. Attorney writes a letter to GNR requesting a timeline and completion date of no more than 60 days. At which time we will give them the remaining balance on the contract (which is about $12,XXX). Attorney also includes a list of items that need to be completed and an accounting of the monies we have paid and supplies and materials we have paid for. Attorney asks for reply within 5 business days. Having received no reply, our Attorney phones the GNR office and attempts to discuss with Tracy that Sanchez must respond. Attorney expresses his frustration to us in trying to communicate with Tracy. Attorney receives emailed reply from GNR stating that they intend to continue to work with us and intend to complete the job. New HVAC sub comes to fix duct work and install new furnace and a/c for the addition. Cannot complete until Electrician comes out. We pay the HVAC sub directly as we tell Sanchez we no longer trust him with our money. Sanchez gives me four separate dates on which the Electricians are to return. They never show. 30+ degree weather is forecasted. I email GNR requesting heat. Tracy sends return email stating that she has double checked with Sanchez and the HVAC sub and all is ready and able to operate. Just adjust the temperature to our liking. My husband takes photos of the missing radiator locations, unconnected pipes and explains to Tracy in a return email that not only is there no thermostat installed for the new furnace but there is no way to light the boiler because of open pipes. Original plumbers re-appear a few days later to install one radiator and start the boiler. They state they will return asap as a favor to us to install the remaining two radiators. GNR has had no surprises on site; no unforeseen complications. They have simply mismanaged this project and our money and continually insulted us with a careless attitude and incomprehensible behavior. Not one single aspect of this project is complete and there are several that are barely begun. Roofing is done, has been for a year - but still has two flashing issues that must be remedied and gutters that were damaged to be replaced. There is something intrinsically dishonest and reprehensible here. 12/29/16 UPDATE GNR is refusing to complete the project.
    - Mary Beth F.
  • A
    Western Construction, Inc.
    I called Western in September to get a garage before the snow flies. They built a deck and replaced the windows in our old home so I knew they would be the right company to build our new garage.
    The weather didn't cooperate but Western was able to complete the garage on time.
    We built their standard 20x22 two car garage with vinyl siding to match our home. We didn't need much more so this garage was perfect.
    We had prices from other contractors but went with Western because of the track record we had with them on our previous projects.
    I would highly recommend Western to anyone looking to build a garage.
    - Eugene G.
  • A
    The foreman and crew were wonderful....They were courteous and showed up on time. They actually answered their phones when we had questions .... It's a family- run business and The owner Ron Miller, is a REAL SWEETHEART of a guy...He explained everything as they went and kept us updated....End Result: A beautifully crafted building to house our three Jeeps ...This was done ahead of schedule AND Slightly under budget to boot!!!!!
    - James H.
  • A
    From the Ground Up Services, Inc.

    During the fall of 2013 I used John
    Caldwell and From the Ground Up Services to tear down a leaking all glass
    sunroom and replace it with a four season room. John did an excellent job of
    communicating with me during the pre-construction period of what to expect,
    including the unexpected. When work started on the demolition of the sun room it
    was discovered that water damage caused by the old sun room leaking into the
    main structure was far more extensive than could have been anticipated. John worked
    diligently and quickly to repair the water damage and to protect the house from
    further damage. Once this work was complete the construction of the new room
    commenced on schedule and with excellent workmanship.

    Costs were contained inside the budget
    with exception of the repair of the water damage that was not figured in the
    original cost. These costs could not have been anticipated by John and the
    amount invoiced was reasonable for the work done.

    Working with From the Ground Up on
    this project was an excellent experience, John did first-rate work,
    communicated with me on progress and issues and was priced fairly. I would
    recommend From the Ground Up without qualification.

    - Michael L.
  • A
    Uneek Design Build Remodel
    Derrick and Sarah provide a level of professionalism and attention to detail that isn't always provided by builders. Their proposal included a drawing that highlighted before and after work. It's been my experience that this type of detail is only provided when an architect has been involved. Sarah and Derrick were able to walk through the Aesthetics of
    the work to be done, which isn't a typical delivery. BTW, the neighbors loved the work as well
    Highly recommended
    - jim w.
  • A
    The Better Shed Company
    Our shed took about 3 days to make because it wasn't a standard design and was about 100 degrees outside each day. The shed looks great and is solid, but we had one issue with responsiveness. Sometimes it took days for the owner to get back to us via email or phone. The first time he mentioned that he was up north and did not have reception, but then it happened again and again.
    - Crystal T.
  • A
    It went very well.

    His bid was right in line with two others we received.  Mike kept in touch throughout the project, offering different options as he went.  His co-worker on the carpentry work was very kind and professional, as were his subs (electricians and insulators).  The finished project was great.  I would hire him again and recommend him without hesitation.
    - Joseph A.
  • A
    Minneapolis/St Paul Garage Construction/Builders
    The project went well.  Joe was very helpful navigating the permit/approval process and was very responsive all the way through construction.  His crews were very professional. 

    I received an excellent product at a fair price and would definitely recommend Minneapolis Garage Builders to anyone looking to build a garage.
    - Paul F.
  • A
    Sam the Handyman
    Sam had a full schedule that day when I called but he saw the problem I was in (a 99 degree day, a bedroom window that would not close, and lots of bugs in the house if I had to wait another day) so he did fit me into his schedule for which I was very grateful.  He was able to pull the stuck storm window out so that we could close the window.
    - Kathy W.
  • F
    Western Construction, Inc.
    - TIM L.
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