U S BANK HOME MORTGAGE

Angie's List since September 2005

Not Rated| 3 Reviews

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A
Kim McLean & Team - Alerus Mortgage

Formerly known as RMG/Residential Mortgage. The home buying and home financing experience should be stress free. The highest compliment I can receive from my clients is that “It was so easy- all I did was show up and sign some papers!”. We've taken the guess work out of questions like– “How quickly can I get approved?" and "How much will it cost and can I close on time?” by being the only lender in town that offers Guaranteed Closing Costs (to the penny) and an Approval Guarantee of $10,000 to submit to the seller when you make your offer. We have never failed to close a loan we said we would, so we offer peace of mind as well. RMG combines unparalleled service with unquestioned product integrity for customers, industry partners and investors. You’ll find that when you work with Kim, Nancy or Brigitte there is no doubt we have your best interest at heart. We all work hard on your behalf to guide you through the hundreds of loan options available making sure everything is explained well so that we are sure you understand the process. We will always be there with gentle reminders so that you are assured nothing is missed. We never lose sight of the personal touch that makes you, our client, the most important piece of the home financing process.

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Verified Reviews

A few reviews for this pro…

B

RATED

10/31/2006

The transaction went fairly well, and was relatively simple to complete. The terms were neither the best nor the worst around. However, I was told I'd have to pay a $1,400 fee if I wanted to not escrow insurance payments, but the company messed up and I ended up paying them anyway, except they're also tacked on to my mortgage payment, so I am overpaying. I am having a hard time getting someone to ...

DESCRIPTION OF WORK
Refinanced home mortgage.

CATEGORY mortgage broker

F

RATED

06/06/2006

We had a second mortgage on our home for a year. We paid plenty to have this mortgage. In fine print that nobody shared with us is there is a $75.00 fee per year and a $350.00 prepayment fee if we were to close this account. There rate went up to 9.30% and I redid my loan at my credit union for 6.15%. I would never deal with this bank. After I told this bank I was closing this loan then all of a s...

DESCRIPTION OF WORK
2nd mortgage.

CATEGORY mortgage broker

B

RATED

09/08/2005

WE WERE PLEASED WITH THE SERVICE LEVEL AND PROFESSIONAL SERVICE WE RECEIVED FROM THIS COMPANY. THEY SEEMED TO KNOW THE ANSWERS TO ALL OUR QUESTIONS. WE RECOMMEND THEM TO FRIENDS.

DESCRIPTION OF WORK
WE HAVE OUR MORTGAGE WITH THE US BANK. THE PROCESS OF GETTING THE LOAN WAS EFFICIENT AND HENCE WE GOT THE JOB DONE WITHOUT HUSTLE.

CATEGORY mortgage broker

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