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CEDAR SMALL ENGINE AND REPAIR

in business since 1982

Business Overview

customer rated

52 customer reviews

15 years on Angie's List

Contact CEDAR SMALL ENGINE AND REPAIR

Phone Number

(612) 729-5557

Address

3804 CEDAR AVE. S.
Minneapolis, MN
55407

Map showing CEDAR SMALL ENGINE AND REPAIR

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About Us

Cedar small engine has fast and friendly staff waiting to assist you with all your small engine and power equipment needs. Our mechanics are on hand 5 days a week with over 60 years of combined experience and our sales and parts team is both knowledgeable and helpful. We also sell a vast array of new and used equipment! please call or visit us for all your small engine and power equipment parts and repairs. (note: We are NOT open on Sundays. AngiesList does not give the option to differentiate weekend hours. Pick up and delivery is available but will not be guaranteed on any specific day or time. Thank you)

Contact CEDAR SMALL ENGINE AND REPAIR

Phone Number

(612) 729-5557

Address

3804 CEDAR AVE. S.
Minneapolis, MN
55407

View larger map

Ratings and Reviews for CEDAR SMALL ENGINE AND REPAIR

F

Review: Lawn Mower Repair Service
4 years ago

Basic lawn mower service

Absolutely horrible and unprofessional from start to finish! It started when I dropped off my mower and the person helping me did not know what he was doing. It took another person to come and they both had to figure out how to fill out the form. I was told by both that I would receive a phone call for an estimate and the work should be done by 4-5 days from when I dropped it off. 6 days went by and I did not hear anything so I called them I was told the work was done, sorry no one called but they had been busy, and was quoted a final price (after paying $40 down) which was in line with the remaining balance. I went to pick up the mower and was told a different price which was much higher. The man helping me said that someone had called "the customer" and got an ok to do the extra repair work. I told them no one had called me, stating the date they had written down for the call I was at work and I never spoke to any one nor did anyone leave any messages. I was informed the person who made the call was not in; I asked if they could call him and was told no. It was a Friday afternoon near closing (I had to leave work early to get there) and was told they would not let me take my mower until that person was back into work later that next week.i told them about the person I spoke to, when I spoke to him, and the quoted price from the day before and was told they did not know anything about that call. After much discussion, one of the men said he would discount the labor 20% and mark off something else such that I was paying about 1.5 times my previously quoted price (and about half of what I was told after the repair). The man actually told me that I was getting a good deal. I could not believe it; good deal for what doing work I never authorized?! Then when someone brought the mower out, it would not start. I asked if it had gas, which it did not, so he went to fill some gas into it. He proceeded to spill gas all over the top of the mower (and I was wondering if I did not say anything would he clean it up), start it and then go to put it in my car. I had to ask him to wipe up the gas, he looked "put out" and did a very poor job of wiping it. All in all it was a horrible very nonprofessional experience and will not be going back. I also kept receiving notices by email. To come pick up my mower for the next 5 days. In addition to my experience, while I was waiting,another cup stoner came into the shop, looked right at one of the employees and asked what he should do with his mower. The employee looked right at him and walked away such that the customer walked after him and stated what had just happened. The employee only said to go to the front (where the customer just was)and have someone there help him. Seriously! Poor service lol around.
Services Performed
- Lawn Mower Repair
A

Review: Lawn Mower Repair Service
4 years ago

We had our lawn mower blade sharpened by Cedar Small Engine and Repair.

They are great! We couldn't get the blade off and so they just said they can sharpen it with the blade on. They told us to bring it over and told us when they are open, and there was no wait time. They were able to just get it done, and we were on our way.
Services Performed
- Lawn Mower Repair
- Knife Sharpening
F

Review: Lawn Mower Repair Service
4 years ago

Snowblower repair.

The service provider didn't do anything. I dropped off a snowblower for repair on Friday, November 21st, 2014, paid the $40 deposit/estimate charge. I was told that the turn-around time was about 3 weeks, and I requested to be called with the estimate before they proceeded with the repair. Four weeks passed. I didn't hear anything, so I stopped into the shop on Friday December 19th to check on status. I found the snowblower sitting back in a corner of the shop, with the repair tag number on the handle, untouched. They never entered the repair request into their system. I picked up my snowblower as is, and took it elsewhere. To their credit, they did issue me a refund of the $40 deposit without a hassle, but offered no explanation or apologies for the mishap.
Services Performed
- Lawn Mower Repair
F

Review: Lawn Mower Repair Service
4 years ago

Charged $40 to remove three screws and a plastic cover.

This will be my last experience with that horrible establishment. The front desk staff talks a big game about knowing their stuff when they are selling you a service, but when an entire month goes by waiting to hear back from the shop, and the total comes out to 3 TIMES what the front desk person quoted, I realized they effectively stole my $40 deposit. No way can they say that removing the 3 or 4 screws it took to remove the plastic cover from the snow blower and casting their gaze upon the external working parts for a whole month is worth $40. When I confronted the front desk staff that had originally quoted me "under $200" for the listed repairs needed, they replied with "I'm not a mechanic" in one breath, then proceeded to make claims about their mechanical understanding of the problems with my machine and what I had originally brought it in for that were COMPLETELY wrong. Blatant salesmanship of the lowest lying form. I wouldn't take anything there if I were paid to. This makes me sad because I always prefer to spend my money at the local small businesses, but this one is rotten. There are many other small engine shops in the area worth checking out. Stay away from this one unless you don't mind being robbed.
Services Performed
- Lawn Mower Repair
A

Review: Lawn Mower Repair Service
4 years ago

Provided part for my snow-blower's carburetor.

I am a do-it-yourselfer when possible but occasionally I run into something I cannot figure out. I was cleaning the carburetor on my snowblower and took it apart. Unfortunately I could not get it back together and thought I lost a tiny part. I called a few places which had long wait times or did not have the part I needed. Cedar was totally different. They said bring the carburetor in and since it was a very small job they could do it between bigger jobs as time permitted. The people at the counter were very friendly and didn't laugh at me for not being able to fix it. The man helping me said he could look at it and get the part so it would not have to go back to the repair shop. When he brought the part in I asked if he could put it together and he said no problem. Within 15 minutes he had it fixed and I was out the door for the price of the part. Perhaps I got lucky that the showroom wasn't full of customers but I know I would go back there ever time I have a small engine that doesn't work. Their friendliness and customer service was perfect. I wish all businesses could be like them.
Services Performed
- Lawn Mower Repair
A

Review: Lawn Mower Repair Service
5 years ago

Snowblower handle was not stable due to bent hardware. Daniel explained the situation and provided a solution. Lastly. He checked the the paddles and scrape blade for damage.

The machine is prepped and ready for the first snowfall.
Services Performed
- Lawn Mower Repair
A

Review: Lawn Mower Repair Service
5 years ago

Removed old trimmer line and replace with new.

I've been using Cedar Small Engine since I purchased my home in 2004. The people there are consistently personable, knowledgeable and professional. As someone who works in the service industry, I take note wherever I go of how businesses treat customers - those in line in front of me, my own experience and those being served after me. I won't often return my business to places that either don't value their customers or that don't seem to care. Cedar Small Engine is a business that understands that treating customers well is good business. During my most recent visit, I offered to pay to have a jammed trimmer line removed and replaced. Instead, the person who helped me recognized me as a regular customer and charged me only the cost of the new trimmer line, when he could've also easily charged me for 15 - 20 min of labor.
Services Performed
- Lawn Mower Repair
A

Review: Lawn Mower Repair Service
5 years ago

Inspected a OLD Toro lawn mower and helped find a replacement

I had a quite old Toro mower that was in need of a tuneup. We installed some sod in our yard and I wanted get have the mower running in top shape to keep our new grass looking great. They were upfront and honest about what it would cost to sharpen the blade, change out the oil, clean the gasline and carbr. I decided to buy a new mower from them since there was a Toro rebate going on and I have been very happy with my purchase.
Services Performed
- Lawn Mower Repair
B

Review: Lawn Mower Repair Service
5 years ago

Replaced Baffle, Blade and Tune Up

I feel secure with their work but the price seemed high for repair and tune-up. We played phone tag trying to work out when the machine was completed. It all worked out in the end.
Services Performed
- Lawn Mower Repair
A

Review: Lawn Mower Repair Service
5 years ago

Cedar Small Engine performed a full tune up on our lawn mower.

We dropped our lawn mower off on Saturday, May 10th, and we received an email on Wednesday, May 14th indicating it was ready, ahead of schedule (we were promised it by May 17th). When we dropped off our mower, Derek took the time to explain fully the service that would be performed. He also had a lengthy conversation with us about how to take care of it during the season and how to handle it before for storing it for the winter. Most importantly, he inquired of the type of gas we had been using it and recommended non-oxygenated gas. He explained to us why this type of gas should be used, how to store it (on wood; not a cement floor) and after asking where we lived, told us the closest service station to get the gas at. He also offered to dispose of any old gas we had at the house. When we picked up the mower today, Derek emptied our gas can (as promised), again explained the service provided on our mower, disposed of the old parts (they were provided for us to look at and we had no reason to bring them home), and then loaded the mower into our vehicle. We spent a little over $120 for the full tune up and parts. I'm sure you could get a tune up, at least the labor part, a little cheaper, but I'm certain you wouldn't get the customer service, knowledge, and expertise from a guy like Derek. We will be bringing our snow blower in this fall for a tune up, and look forward to Derek teaching us how to take care of it as well. Many thanks to Cedar Small Engine!
Services Performed
- Lawn Mower Repair

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CEDAR SMALL ENGINE AND REPAIR

Business Overview

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About Us

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

Review: Lawn Mower Repair Service

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