ALEXANDER'S IMPORT AUTO REPAIR

Founded 1985 • Angie's List since October 2001

F Rated | 104 Reviews

Description

We perform all types of general auto repair, from major engine repair, brake service, oil changes, heating and air conditioning, tires and alignment, and factory scheduled maintenance. We have ASE Certified Technicians. Free loaner vehicles available. Easy access to light rail and other public transportation from our shops. ...

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Am-Pm Automotive Repair

For over 25 years we have been servicing vehicles in the White Bear Lake area and surrounding communities. Started by Greg Martz, we're still a family owned business focusing on you as our customer. As an AC Delco tech center, you can be 100% confident that only the highest quality auto parts will be used on your automobile. While many of our competitors cut prices by cutting quality, we guarantee that all of the replacement parts that we use meet the O.E.M. specifications (original equipment specifications). We do it all, from minor repairs to complete overhauls! We distinguish ourselves from any competition by our exceptional auto repair and customer service!

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Verified Reviews

A few reviews for this pro…

F

RATED

03/12/2018

They found the code right away but they charged me more than $100 to do it. They never told me and I didn't find out until later that such a code search can and will be done for free at most auto parts stores and several other locations, too. It was, they said, the catalytic converter. Their estimate to replace? More than $1000, over $700 for the part and over $300 for labor. They didn't tell me, ...

DESCRIPTION OF WORK
Needed to know the code from "Check Engine" light.

CATEGORY auto repair, car inspections

A

RATED

02/15/2017

They're very reasonable. I've been using them for 20 years now. It's just extremely convenient to where we used to live. They're just a mechanic; they don't sell cars.

DESCRIPTION OF WORK
We go to Alexander's Imports. We last went in for general maintenance. They've been working on both of our cars off and on for years.

CATEGORY auto repair

C

RATED

03/25/2014

Alexander's Import Auto has always done extremely high quality work on several cars that I have owned, but I was not satisfied with my last experience at Alexander's.  I did not look at my receipt until I had brought my car home, but I noticed they charged me $39.73 as a "Supplies Fee" for this job, and they also charged the exact same fee ($39.73) last summer when I had my clutch replaced. I call...

DESCRIPTION OF WORK
Changed timing belt, tensioner, pulley, cam and crank seals, and adjusted rear brakes in a 1994 Toyota Tercel

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

The work we performed was with in the price we had quoted, including the charge of "shop supplies". This charge is a vary standard charge at most if not all professional auto repair shops. How we "Alexander's" equate this charge based on the amount of labor time a particular job takes. The idea less time less supplies needed. The reason it showed as the same exact charge on two repair orders is be...
C

RATED

02/26/2014

Not overly impressed. I happened to drop my car during heavy snowfall around 8 am. Was not even offered or asked about the need for a ride back to work. Tried to call a cab, but everyone needed a cab that morning. Then I walked over 0.6 miles to the light rail station. When picked up my car later in the afternoon I noticed that the car was not parked in the area outside the main office. After payi...

DESCRIPTION OF WORK
Oil/filter change; check levels

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Sorry we were not able to meet all your expectations on your visit. The snow and parking restrictions offer a challenge for us we are working to improve on. We do offer rides to the light rail station, and am happy to help accommodate our customers special needs. If you do decide to give us a try again, just let us know how we can help and we do what we can to make working with us as easy as possi...
B

RATED

10/14/2013

I brought my classic car to them for an alignment because the car was drifting to one side. They were very friendly and easy to talk with when they took the car for servicing. They contacted me shortly afterwards and informed me there was nothing wrong with the alignment, and that everything was within spec. I didn't agree with the findings, but did pay for the time and effort they put into it. I ...

DESCRIPTION OF WORK
Did not get service

CATEGORY

Services Offered

Import brand auto service.

Services Not Offered

Domestic car service. Paint & body work.

General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
No
Warranties
Yes