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Plumber reviews in Maple Plain

  • D
    Schirmers Wastewater & SP Testing, Inc.
    I canceled the septic inspection service with SP Testing back in 2017. Reason for cancellation is irrelevant at this point. We hired another company to perform quarterly septic inspections. Today (March 2019) I got a call from Debbie Schirmers (apparently owners wife). She stated they send us a contract and performed services on our septic system. When I stated we do not own them any money since they did not perform any services for us wince fall of 2017, she got very aggressive. She stated that if we do not pay and sign the contract, she will call the city of Orono and make our septic system non-compliant. When I stated that we, in fact, hired another company, she stated something nasty and hanged up the phone. Customers should be aware of the tactics they are using to retain or lure customers. I have to mention that this is not a complaint related to service. Steve (owner) is very professional and knowledgable.
    - Zdenko G.
  • B
    first plumber to call back, after hours 530 pm service call. price was a little steep (yes I know after hours is more but still), and very doom and gloom assessment. had another plumber come back and the assessment was nowhere as doom and gloom.
    - Judith M.
  • A
    Hero Plumbing, Heating & Cooling
    They were great.  I had originally been given a block of time when they would be arriving and they called the night before breaking it down to a half hour arrival window.  Ian showed up within that time frame and was very courteous, professional and helpful the entire time.
    In my experience, when you get a deal like these it is so they can nickle and dime you on additional parts/work or upsale large, often unneeded repairs or replacement.  That was not the case at all with Uptown.  They performed the full inspection/tune up and then Ian sat down and went over everything in detail with me showing what was working well, what was nearing the end of it's usable life and what was no longer functioning.  He let me know about options available for updating/upgrading these systems and informed me of the annual service program they offer but I never felt pressured.
    I am beyond impressed with this service and will certainly use Uptown again and request Ian as my tech in the future.
    - Adam W.
  • C
    Bath Fitter

    The installer alerted me to the fact that there was a chip on the exterior surface of the tub before he proceeded with the install. He called the company and we settled on a $300 discount for the damage. The rest of the install went fine and the result looked fine. A few weeks later ( I had been out of town) I noticed what looked like scratches on an inside corner of the tub. I called the company and the installer returned to look at it.  

    I couldn't tell whether the flaws were just bits of glue or actual scratches - damage to the surface of the acrylic. The installer buffed out what he could and left me with a bottle of the buffing solution. I noticed later however that the scratches were still there. I called the company back and left a message that I was not happy with what now looked like a scratched and chipped product that I paid full price for. There is a warrantee on the tub so I'm concerned that if a stain develops in the future on either the chipped or the scratched areas, I will not be protected. Bath Fitters did not return my call.
    - Lois N.
  • A
    Jim's Excavating & Pumping LLC
    Great.  I asked them to call prior to coming out, which they did.  Arrived when they said they would.  Explained what they did and offered suggestions on maintenance I can do to maximize the life of my system.  
    They also did a good job of cleaning up after after they completed.
    Keep up the great work.
    - RYAN M.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    Not exactly our idea of a Friday night date, but Roto Rooter came out on a Friday night for no additional after-hours cost - which is great since these things seem to never happen during regular hours.  Robbie the tech (#3430) was very professional and took care to utilize shoe and wheel covers and cleaned up after he was finished.
    - Joy B.
  • A
    North Central Plumbing Inc
    They're excellent, reasonably priced and professional. They're able to get appointments on time ans all that good stuff. It was extremely reasonable. They were on time, honest and it was easy to make an appointment.
    - Deb J.
  • A
    Rent A Husband
    I had to replace a water heater and the one I bought was way different then the one I had. It require a lot of plumbing changes and gas line
    changes.Stephen did a great job figuring out what to do. He is a soft spoken person that really takes pride in doing a good job and that is what he did.
    - Gerald E.
  • A
    Honey Do and More
    He removed the broken faucet and installed a new one. He also took down an old, non-functional door and worked on repairing it. Everything has been good from start to finish in working with him.
    - MARY T.
  • A
    Bergerson-Caswell Inc
    They’re definitely our go-to pump experts at this point.  They were very knowledgeable and helpful in answering my questions.  They were very respectful, helpful, and were able to explain exactly what they were doing.
    - dawn j.
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Plumbers in Maple Plain

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