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Home Remodeling reviews in Maple Plain

  • A
    Bath Fitter
    Dave was on time, got the old shower and tub out and cleaned up with the first day. He kept me informed of each step and we discussed each detail of the job. It turned out beautifully and I am very happy with the job.
    - Lois N.
  • A
    K2 Bath Deck & Kitchen
    We hired K2 to remodel our shower. Chad was very informative, answered all our questions and was very good about helping us stay within our budget. They were on-time, clean, did a nice job on the project. We had a small issue with some grout and they came back and repaired it - no hassle! Very good company - would hire again.
    - Erin S.
  • A
    Platinum Remodeling & Handyman Services
    We have used Platinum in the past for small jobs and came back to them with a kitchen and living room remodel job which started April 2013. Josh (owner) and Kara Codington (designer) came out for the initial walkthrough and to hear our ideas. Both were open to our ideas and hit on several things we hadn't thought about. After measurements and photos, Kara emailed a design and we talked at length over the phone and via email about ideas. The design was concise and very little we had to tweak. Everything we had talked about was in the design, as well as a few options. Throughout the planning process, Kara was patient and met with me several times at showrooms as well as in our home. I explained I needed choices narrowed down and she came to me each time with 2 or 3 that were perfect. We didn't want to waste her time or my money. We joke that our house is the house that Kara built because she made such excellent choices and steered us to a grand finish. We had worked with a previous designer and left her prior to coming to Platinum, simply because that person wouldn't listen to the client. Not a problem with Kara or Josh. Kara kept us on track with schedule and when to pick certain components of the remodel. I was set on white subway tile for the backsplash - SET ON IT, there was no changing my mind. Kara brought out that example and a beautiful alternate of a greenish glass. I promptly forgot about the white subway tile and have never looked back. Kara made sure we discussed price on each of the options we were looking at and what would ultimately look the best in the space. We splurged on a custom light fixture which Kara picked out and it was again, nothing I would have picked on my own but it is beautiful and finishes the dining room perfectly. She even sold me on a lazy susan, which I usually hate. Once she showed me the features of that lazy susan I was sold. Remodeling is quite stressful, especially when you are living in the construction zone for 2 1/2 months. Josh and Kara both checked in frequently to ensure the construction was going as planned. We had an area that we were sure was going to be additional expense due to venting and when there were choices to be made, Josh sat down with the costs and advantages to each before we moved forward. Platinum's crew was respectful during the construction. Our son was 2 1/2 during construction and as a mom, I was pleased they all made sure obstacles were picked up as much as possible and it was safe for us to move around. Everyone always seemed like they were happy to be there and did a great job. Even during the two days of tile removal, the crew busted through so they could keep moving. Four of the Platinum guys carried our brand new Viking fridge into the house when the electrician refused to have his crew do it because our deck wasn't finished. Great group of guys. After we were done with the inside, Josh drew up a plan for the deck outside and put us in touch with a landscaper (great referral) and we finished that project August 2013. We love the Trex deck and the grill jut-out Josh designed. We knew we would receive great quality working with Josh. Kara was a pleasant surprise. To be able to have someone take your phone calls and reassure you that your color choices will be ok, even if it's Sunday night, is refreshing. When we are ready to attack the laundry room and master bathroom, we look forward to working with a great team.
    - dawn j.
  • A
    Garthune Construction and Remodeling
    They were great. They were very detailed, brought up things that the other two contractors did not. They found that we did not have a shower panel and brought that to our attention. They had the proper permits. The workers were very nice, we have missed them since they have been gone. The work was great, our bathroom is beautiful now!
    - Mary S.
  • D
    It started out great but clearly this job was just too big for Mel and he's not used to having clients who have ideas about how things should go. As the daughter of a life long general contractor, I knew what I wanted and I knew how things should go. The end result was reasonably good work (he has some very good subs and his project manager for our project was excellent...wish he'd been our general contractor) but there were many, many problems along the way.
    Mel and his wife, Denise, don't readily accept any responsibility when they make a mistake and instead attempt to blame the customer. One glaring case in point was in May (at the beginning of the project) when we'd chosen all our bathroom fixtures and sent it off to him. They'd spent enough time to notice that we'd exceeded our allowance but didn't pay attention to any of the details. So in July when the tub *they'd* chosen without so much as showing us a picture arrived, it would not support a deck mounted faucet. First Mel tried to blame Ferguson's, then he tried to blame us. Eventually when we stood our ground, they ordered a new tub but there was a great deal of conflict. It all went seriously down hill from there.
    Denise handles all the client communication and is one of the least professional people I've ever done business with in my life. She's very difficult and plays bad cop to wherever Mel plays good cop. He tends not to pay attention to details, doesn't write things down and then often doesn't remember what was discussed or promised, and then tries to back out. There's always an excuse and it's never his fault. Usually ours. Amazingly.
    During our contract meeting, we had several instances where we'd said we wanted (fill in the blank) added and he didn't write it in. When I asked and quot;shouldn't you write this downand quot;, he'd respond that he'd get it all written in when he got home. MY bad for not forcing the issue immediately but I trusted him. He's got a winning personality until it goes wrong. Later, Denise would accuse us of trying to get something that wasn't agreed to even though in person Mel would admit he'd forgotten to write it in. This went on and on where he wouldn't have paid attention to details or he wouldn't have been communicating with subs or his employees.
    We did ask for some additional work outside the scope of the contract and were always ready to pay appropriately for it. Of course the one that came back to bite us was some work on a powder room. Despite my asking what it was going to cost for 2 months and getting no numbers, the work was done. It was only AFTER that he charged us $800 which we objected to since we would never have done that work for that money if we'd have known before hand. We ended up painting ourselves (took off $100) and agreed upon $500 but the whole interaction felt unethical (which Denise actually accused us of being, more than once)
    He didn't manage the job well at all. His tile guy used a DRY saw in the hallway with a FAN blowing right into a bedroom that wasn't under construction because he also didn't shut the door. It was the worst disaster of the whole construction zone and then Denise gave us the most ridiculous grief about cleaning after ward. This was our whole 4 1/2 months (was supposed to be a 2 1/2 mo job). Total nightmare.
    We've built a custom home and that process took us 3 years. That was a breeze compared to this remodel. I feel like we have PTSD from it all. Would NOT recommend. I'm sure this will pull a response of how the whole nightmare was never his fault and we were just the worst clients in the world. Funny, everybody else that has ever done contracting work with us has never had a problem, even in a 3 yr house project.

    - Sonja L.
  • A
    Devane Design
    It went fantastic. I read about Devane design from Angie's list. I interviewed three different interior designers and just from the phone conversation knew Chantal would be my choice. She is extremely professional, punctual, has excellent taste and ideas that she uses along with YOUR taste. I cannot say enough good things about Chantal. She literally took over (at my request) and arranged for everything including choosing mason workers for large fireplace update, choosing inserts, having my wood floor refinished, painter, electricians, etc.

    From the start I was impressed. On our first meeting she came extremely prepared with a camera, measuring tape, and wrote everything down. Took pictures of the home as it was, and the rooms I was interested in working with. She took measurements and sent me a proposal ASAP. She is truly a professional and that is why I chose to work with her.

    The folks she hires to assist are all impeccable workers and do not leave a mess at home and truly love what they do and you can certainly tell by their workmanship.
    - Judith M.
  • A
    Brian's Whatever LLC
    A property that I recently purchased needed a complete re-do in the mechanical room, which had no place for water to go if the worst occurred.  Another Angie’s List firm helped put together a plan that water proofed the floor by building the equivalent of a tiled shower floor with cement board, Red Guard, and porcelain tile.  It included a new floor drain as well, which the room did not previously have. Because I was under a time constraint, the tile work was sub-contracted with Brian Geurts of Brian’s Whatever, LLC.  I believe Brian used to be on the other company’s team and is now doing independent trim, ceramic tile, sheetrock, backsplash, bath, kitchen, and basement remodeling.  He also apparently does the tradeshow display setups for a local tile company.  I discovered that he has a lot of remodeling experience. Brian did a wonderful job waterproofing and tiling the mechanical room floor.  He even created a hinged trap door in the tile floor that gives me access into the crawl space.  He set it up so once I’m done with the remodeling project, I can add a bead of silicon to complete the waterproofing seal on the door access.  He even volunteered to come out and do it himself if I need it. Brian was very professional and offered up ideas that I had not thought about.  He even took a weekend of his own time to get the job done.  You don’t see that everyday.  His work looks great and he pays attention to the detail. Thanks, Brian.  
    - John A.
  • A
    We were so impressed with the quality of Matt's work, his attention to detail, and the way he worked with us to keep the projects within our budget. He responded promptly to our first phone call and work began right away. He worked closely with us throughout the duration of the projects, helped us pick out colors, etc. and maintained excellent communication regarding cost and project goals. His attention to detail left us feeling very trusting and confident in both his character and quality of work. It was a great experience!
    - PAT K.
  • A
    Artistic Kitchen Creations
    They did fantastic work.  Dave is very trustworthy and I would certainly send him repeat business.
    - Stewart S.
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Home Remodeling Contractors in Maple Plain

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