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Transportation reviews in Maple Grove

  • A
    YELLOW CAB CO
    I've used them twice. I was using another company, but they actually worked out better. They got here on time. It was a short trip, so I'm glad they showed up. It worked out pretty good. They showed up and were nice. They took a couple of hours to get here, but at least they showed up. Other companies didn't.
    - Jennifer R.
  • A
    Glidden Limousine
    I had a good experience. We had early flight, so they were here at 4 AM to pick us up and we had quite a bit of luggage and the driver got us to the airport in a timely manner but he was new to the area so he did get lost getting to our house which was not a big deal because we gave ourselves enough time and he was very apologetic. He was a nice guy and I wouldn't hold that against him just because of the difficulties in finding our house. He was very accommodating and helped us out when we got to the airport. We paid for a town car and they gave us a stretched limousine to pick us up in. On our flight in he texted our phone when our plane landed, so he was already there and waiting. So, it was ideal. The cars were clean. The guys were dressed to the teeth. It was topnotch.
    - JOHN W.
  • A
    Renee's Limousines
    We ended up starting in Wayzata where their vehicles took us to Woodland Hills Winery.  After a few hours at the winery, Renee's took us on a Holiday Lights tour along the west side of the Cities.  I have received nothing but rave reviews of this outing from my co-workers so many thanks to Scott and his drivers, Terry and Bill.  Both drivers were incredibly knowledgeable of their vehicles and were able to hook my phone up to the audio system to play songs I had downloaded from iTunes.  Also, they kept everyone stocked with beverages and waters the whole time.  Many thanks!
    - SHERRY B.
  • F
    ReliaCar Transportation
    In fairness, I've left a few fields as "N/A" because quite frankly the service was never completed. I don't blame the poor cab driver either, as the error appears to be systemic. This is the digital age, folks. All drivers of any professional service should be furnished with some type of navigation device; period--end of story. Google Maps with Navigation is free on any Android phone and is quite effective. Otherwise, get these guys a Garmin or something so your customers aren't stuck on the phone laboring through a scratchy mobile phone conversation with someone who speaks English as a second language. And if the driver in question did have one, but there exists some cultural barrier that would prevent him from effectively using it, then the onus is on the company to provide him with the appropriate training.
    I ended up having to call a competing business who sent a cab immediately. I then contacted the driver to let him know a ride will no longer be necessary. I felt terrible having to do this as it hosed him out of a fare, but at this point WAY too much time had gone by and, even after padding our schedule by calling ITN early, we were now running late. I hope this helps ITN for the future. We called your company because you were tops on Angie's List and right now you are a big oh-for-one.
    - Scott E.
  • A
    Renee's Limousines
    I have used Renee's limo service alot in the past before I even joined Angie's List. This year I decided to do the Holiday Tour of Lights ride for some wonderful woman I know. I called and spoke to Renee directly herself. I needed just a 10 passenger limo for the evening but all of them were taken so I rented the 14 pass. Excursion limo. They arrived promptly at 630pm. We got started as soon as the last person arrived. Our driver was very well informed about the houses we drove by on the west metro. It was a very enjoyable tour and he got us back exactly at 930pm. Renee's Limo service is the only limo service I care to rent. All of my experiences with them have been wonderful. They are very professional and tentative to their customers.
    - TAMI H.
  • F
    Can Am RV
    As you read the emails below (starting at the bottom) I?d also like you to know about the response I received from the owner, Mr. Carson. Nothing. He did not return my calls or respond to my email. And, even though the contract terms for the rental call for a return of my deposit ($1000) within 5 business days, the credit to my Amex card did not happen until I sent multiple emails, made multiple phone calls, and ultimately filed a dispute for the charge with Amex. By the 13th business day after returning the coach, my $1000 deposit was finally credited.

    Letter sent to the owner of this business follows.

    Mr. Michael Carson
    Owner/President
    Can Am RV 5130 Portage Avenue
    Headingley, Manitoba R4H 1E1 

    Dear Mr. Carson,  
    As a fellow business owner who has worked for years developing organizations that strive to meet and exceed customer expectations, I believe that you?ll want to know about the experience I had with your Jordon Minnesota location. ?Because helping every customer have a great RV experience has been your No. 1 goal since 1983!? and because my family?s experience is far from that, I?m taking the time to write you. I intend to reach you by telephone for a conversation as well, but thought that an email for your reference was in order.  

    I?ve included original emails sent from the road while renting a motorhome from your Jordon location, and a few photos of some of the items mentioned in the forwarded email below. More important than the list in the email, however, is the response by the staff at Can Am. I?ll share more with you when we have a chance to speak on the phone, but here are a few things that I heard from the salesman, and the manager, when I returned the coach.
    • Electronics in RVs are junk ? and not expected to work. They [manufacturers] charge $400 for something that is worth $50 ? Manager
    • The swivel chair was like that when new. If not, they get like that the first time you sit in them ? Salesman
    • Don?t talk to me about inconveniences ? I?m only concerned with safety issues ? Manager
    • Yes we?ll send a coach out with a taped broken vent cover, a TV not working, or door shocks broken ? Manager
    • The roof ladder coming loose is not an issue ? customers should not have a reason to go on the roof ? Manager
    More issues were discovered on our trip home than are on the original list. One such item was the microwave oven. By the time we arrived in Jordon, only one screw was holding it in place, and it was hanging out as much as an inch from its cabinet. 

    I will try to reach you by phone yet this week. I?m in New York until late Wednesday, so it is likely to be toward the end of the week. Original email follows my contact information.  

    Regards.

    To the dealership:

    I?m sending this email in advance of our return on Friday so that you can confer with the owners and management of Can Am to consider what might be fair compensation for our family?s inconvenience due to the condition of the coach you provided.  

    As a former owner of several RVs (a class C, two class A?s, and trailers), a lessor of the Class C, and a lessee of class A?s from Rent and Travel in Shoreview, I am surprised and very dismayed about the condition of this rental unit. I?m sure that the list below is not complete. If we did a thorough inspection of the coach, and if we attempted to use all of the equipment and features, I?d expect the list to be longer. We did not use the oven, shower, awning, or most of the compartments.  

    To net it out, this coach was not in rentable condition when we drove away from your lot. If Can Am has been maintaining this unit as part of its fleet, or if you are maintaining it under management for an owner, it has been very poorly maintained to the point of neglect.   We will arrive by 11:00 a.m. Friday as scheduled. 

    List of issues with rental unit 1034: 
    1. Windshield seal is broken causing major wind noise at highway speed.
    2. Chip in windshield.
    3. Windshield wiper driver side went off the window to the left on first use.
    4. Driver side mirror doesn't stay positioned more than 30 miles.
    5. 12 volt outlets in dash not functional resulting in not being able to use our navigation system or charge phones while driving.
    6. Camera 2 - passenger side displays no video on monitor when right turn signal activated.
    7. Rear thermostat system off/cool switch intermittent contact.
    8. Main roof vent cover broken. Pieces lying in screen. Had been taped with duct tape so long ago that the tape was now transparent and flapping as we traveled down the highway adding more noise to the cabin.
    9. Ladder to roof has broken rivets/mount. This was discovered by campground repairman who got on roof to re-tape the broken and leaking vent cover as a storm approached. He reported that the vent cover was taped to the roof and that the tape was too weathered to offer protection. Temporarily covered with aluminum tape.
    10.  DVD player in rear TV does not work.
    11. Driver seat has broken mount/springs/support and leans right. Very uncomfortable driving position.
    12. Swivel rocker has broken seat ? absolutely no support and pressure on legs from front bar. Not usable.
    13. Right kitchen sink leaked and out from under cabinet to floor. Obviously a recurring problem since wood shows water damage and pipe dope accumulation on drain screw. Was able to tighten enough that it would not leak if we did not use the sink to hold water.
    14. Curtain missing on bottom bunk.
    15. Lift mount on compartment door left of entrance stripped not secure.
    16. Tear in rubber seal Living Room slide behind driver.
    17. Patio light burnt out or not working.
    18. TV/Video selector does not work at all for either TV. DVD only is available on main TV. We could not get over the air TV to the main TV, and the kids could not watch DVDs from the bunks.
    19. In-dash CD player has intermittent noise/static when playing standard CDs.
    20. 50 amp plug not secured by harness/cable clamp. This is dangerous.
    21. Gas shocks on rear bed for storage area broken and lying on floor.
    22. No kitchen/dish towels in standard kit.
    23. Most bedding sets would include 2 sheets and a blanket or comforter. The standard kit had only on sheet.
    24. Very dirty drawers, food found under sleeper sofa mattress.
    25. Running light missing rear passenger side
    26. Large rip in leather on driver's seat back curb side.
    - Raymond D.
  • A
    Gregg & Jim's Service
    I actually had 2 boats this year to winterize. My regular one, and a new one purchased half way through the season. The 1st one was a 1987 Forester I \ O Mercruiser that I have taken here for 10 years. I took it there the Friday before, and wasn't able to pick it up before closing, so they said it was ok to leave overnight until Sat morning for pickup. It wasn't used much, so they recommended I not change the oil, as it was only out 1-2 hours since last year's oil change with winterization. Spent about $130 on this one. The newer boat was a 2007 Moomba Inboard. They serviced both boats during the day dropped as promised. Newer one needed more antifreeze mixture for 3 ballast bags, plus oil change. I have checked around every year for winterizing and everyone else wants $250-$350 for exactly what I got. The service is superb. They check your lower unit lube for color (dirty) while you wait when you drop, to see if it needs to be changed. Very quick on this. In the past they have made recommendations on other things needed, that could be done in the spring if needed (blower motor out one year, etc.). Their rates are superior to anything I've checked into. Of course this could be done yourself, but if you factor in your time, this service is worth my money. I would highly recommend the boat winterization services here. You need to call for an appointment, because word of mouth keeps them hopping in late Sept through October. They also offer to start it and flush it out in the spring with your receipt - and it doesn't cost anything extra. Good for the lakes!
    - Chris R.
  • A
    PRO-TECH MARINE
    My outboard motor was randomly shutting down. It always started again and would run well for some variable period of time and then conk out again. That's all I could tell the guys at Pro-Tech. With only that to work with, in less than 2 hours they diagnosed the problem and replaced a faulty ignition switch. Done!
    - Gordy C.
  • A
    TRAVEL ADVISORS INTERNATIIONAL
    Not knowing where we wanted to go was a challenge. They listed to what sort of things we liked, how we like to spend our time, and things we didn't want out of a vacation, and then recommended a few places. After going over the information they gave us, we decided on the Dominican Republic. We had them arrange for everything - and they did a great job. They took what I felt was a stressful situation (planning) and turned it into an enjoyable adventure!
    - SARAH P.
  • A
    PRO-TECH MARINE
    Pro-Tech had the lowest price I've found so far at $85 to winterize my boat's fuel injected outboard motor. This seemed to include the same services as other boat service facilities. Pro-Tech quoted their service includes fogging the motor using a fuel oil "cocktail", changing the lower unit fluid, greasing fittings, etc. They also quoted service wait of 1-3 days, much faster than the big boat dealers nearby. The representative seemed friendly and knowledgeable. I will probably take my boat to Pro-Tech once I am ready to have it serviced.
    - DAVID C.
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Transportation Services in Maple Grove

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