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There are 28 highly-rated local pool and spa cleaners.

Pool And Spa Cleaning reviews in Maple Grove

  • A
    Custom Pools Inc
    Custom Pools did a great job. A very enjoyable process from the start to finish and great friendly service since for pool maintenance. Custom Pools helped connect me with a great patio paver / landscape company that worked directly with me and Custom Pools to ensure a great end result. Custom Pools helped to make sure that I got exactly what I wanted and guided me through the process. I could not be happier with the quality of the pool, equipment and service.
    - Marty B.
  • A
    As a first time pool owner I knew nothing about opening a pool, balancing the chemicals or any of the other details. These guys have been great at helping me open my pool, get it cleaned (pool was with a new home and had sat closed for two years), provided advice and helped with chemicals to balance the pool.
    - Brock A.
  • A
    Spa Squad
    Spa Squad did a wonderful job of a thorough cleaning and refill of our hot tub. We had been busy with other priorities and the hot tub maintenance got away from us. By time Jim got done with it, our hot tub/spa was like new again. Jim is a pro. He knows hot tubs. We liked his work so much that we signed up now for his company to maintain our hot tub. Now we know our hot tub is good to go whenever we want to enjoy it. I recommend Jim and Spa Squad to any owner of a hot tub.
    - David G.
  • F
    The provider installed a pool liner in 2013. One month after install, the pattern on the liner rubbed off on my skin. After several visits from Dolphin staff, we reached an agreement that Dolphin would replace the liner in the spring of 2014. I have this in writing. However, between then and May 2014, the company changed hands. Despite numerous phone calls on which the new owner stated he would make it right, with each subsequent call he said he dropped the ball and forgot. In fact, he asked me who I was on more than one occasion. He had a completely different answer every time I talked to him, he forgot, he was waiting on the liner manufacturer, he was going to send me something, he was going to call - never did he follow through.
    After more than three months of calls and frustration, I finally asked if I needed to find a lawyer to resolve the situation. He asked for one more shot to "make it right".  Instead, what he did was call me and tell me that my pool cover caused the damage and they couldn't do anything. The offending pool cover was purchased nine months AFTER I reported the damage so there is NO possible way his statement is true.
    Take your business elsewhere! The new owner is dishonest and unethical and apparently has issues with memory loss.
    - Kari M.
  • A
    Paul is excellent.  He was very timely in his response.  Even though we live quite a distance, he was willing to work out a time to do our repairs.  I have not been happy with a different service provider that was recommended by Americ and had consequently delayed for nearly a year getting our steam shower repaired.   Paul was punctual and quick once here.  Unlike the usual plumbing job where I have to clean up after they leave, Paul was very tidy.  
     I am quite happy to have found Paul.  He is excellent.  I would recommend his service to anyone. 

    - Tonna C.
  • A
    Anderson Pools
    Kevin takes the time to answer all your questions, and actually show you what he does, and why. As I don't know that much about pools yet, he is a very good teacher. You don' feel rushed with him either. He's very patient with you and treats you with respect.
    - joseph k.
  • A
    I have an in ground pool with two skimmer boxes.  One was cracked and needed to be replaced.  I started pricing this work back in April and found the majority of the pool companies to be either unresponsive, told me I would need a new pool, caulk it, or just leave it till it got worse.  The level of expertise varied widely and after calling all of the pool companies that worked in the area I was down to two companies that spent time with me in a professional capacity and that I felt I could trust.  One of them could not fit me in till fall.  
    Mark came out to my house and was on time.  He was very professional and took time to explain what and how he would do the repair.  This type of repair requires a few trips due to the work and then all of the rain we were getting made it that much more difficult to get it done as well, but Mark's guy was great.  Each day he was out he explained what he did that day and what he would do on the next trip.  The job is complete and looks very good and the new skimmer is working perfectly.
    I will definitely be calling Clearene back next time I have a repair because I know I can trust them.
    - Brad S.
  • A
    Spa Squad
    I use Spa Squad for everything I need with my hot tub, including winterization, spring opening, repairs and replacement parts. My hot tub is very old and has had some recent repairs needed, and Spa Squad took care of everything in a timely, responsive, and reasonably priced manner. They provide excellent, responsive service for everything I've needed. When they winterized the hot tub, they tarped it in a manner that ensured there wouldn't be any leakage. I recommended them to a neighbor who also used their services, and they loved them too.
    - Jill A.
  • A
    Top notch! Wish we'd discovered this pool company years ago. For the first time we have a pool company with not only great expertise, but also responsiveness and fair prices. They are professional, communicative, and knowledgable. They make it their mission to assure a great result and satisfied customer. They have our highest recommendation!
    - Kathleen J.
  • C
    We first signed up with Rick in March 2012. Weather that particular Spring was very mild and Rick assured us that he'd start as soon as the snow melted and that the job would be completed no later than late May or the very early part of June. In the end, we did not get our cover installed until the end of August, which gave us about 2-3 weeks of use before we closed the pool for the season. Through the summer, there were countless calls to Rick about the installation, and at least 10+ dates that Rick committed he'd be out to get the job started. Each of those times my wife or I adjusted our schedule to be here when Rick arrived. Each was a no show.
    When we first contracted with Rick, I thought that the price was too good to be true as he was significantly less money than other pool shops. When all was said and done, I still got a good price (and I believe a good product), but I'm not sure that the all headaches and frustration were worth the savings. Overall he's a nice guy, he's just unable to commit to his time promises.

    ***Update on 4/27/13***
    I'm upgrading my scoring for SwimSafe. I recenly needed to contact Rick about some questions opening the pool cover this past spring, and was amazed at his responsivness. My calls were late on a Friday afternoon after business hours and I just left a voicemail expecting that I'd hear back from him the following Monday. He got back to me twice that same Friday afternoon and evening.

    To be fair, I should also mention that before signing with Rick to do the job last year, I had contacted a number of references that he'd provided, and they were all very happy with his work. The review above is simply based on my own experiance.

    I wish Angies List had a 'Maybe' option when they ask if I would use this company again. Now that I've worked with Rick and an established ralationship, I would consider doing business with him again.
    - Scott R.
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Pool And Spa Cleaners in Maple Grove

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