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Chimney & Fireplace reviews in Maple Grove

  • A
    Stubby's Firewood
    They did a fantastic job. It is a family run business and they even had their kid help out. It was impressive! They came by on the weekend when we were home so it was nice not have to take a day off of work. They worked hard and were quick at unloading the vehicle and stacking. They don't crisscross the wood when stacking. I heard some companies do that and it results in less wood than if you just stack it normal. I have had several bonfires since and it his high quality wood with some birch for added crackle! I was so happy with them and will definitely be contacting them again when I need more wood!
    - Jill P.
  • A
    CenterPoint Energy Home Service Plus
    I did have to wait 10 days to get the appointment but on the day I had an 8-12 window and was called at 9 that they would be there within 30 minutes. He was and was professional and got to work and it was fixed and working in 20 minutes. It was covered under my home plus coverage so what would have been $160.00 cost $0. Great service other than the wait for the appointment which couldn't be helped.
    - Connie D.
  • A
    Twin Cities Furnace Cleaning Inc
    Was advised to upgrade the level of cleaning after arrival of tech since the ducts had never been cleaned before. Feel the info on the website was misleading regarding the pricing. The tech did a great job, was thorough, courteous, and respectful of house. It's expensive.
    - Keith M.
  • A
    Andersons Mechanical Service LLC
    Exceptional service. The technicians were very professional and courteous and explained things very well. Both of my fireplace units were operating erratically, and now both are working flawlessly. Couldn't be happier with the experience. I have used AAA Anderson's before, and I will surely use them again.
    - chris k.
  • A
    Fireplace Doctor LLC
    Dave replaced the pilot assembly for our Majestic brand DVBL7 Series Direct Vent Gas Fireplace (model # 400DVBLNSC7). He did an excellent job. Our fireplace works again and we are very happy with the service!
    - Ismail G.
  • A
    PERFECT FLAME, INC.
    Dean was very friendly and professional and arrived exactly on the time we set up. He cleaned and tested our gas fireplace insert and replaced the embers and reset the logs. He cleaned the glass as well. Will definitely hire him again the future.
    - Lynda W.
  • D
    Blue Sky Chimney Sweeps
    The cleaning was prompt and good. However, I was selling my house and a chimney inspection was performed. It stated I should not use the chimney but they would be happy to repair it for $3 thousand. I had additional inspections that were mixed .... one said I needed a new liner, one refused to put in a new liner because "it didn't need it." A third also said no work was necessary. The price for a new liner was about half what Blue Sky was asking for. This caused me a lot of stress and ended up causing me to reduce the house price to account for a new liner cost. I did not and would not knowingly sell a dangerous house (i.e. bad chimney) but I can't say I feel good about how this went.
    - FIN & MEG S.
  • A
    Andersons Mechanical Service LLC
    Arrived promptly and at scheduled time. Protected carpet from soot and debris, and cleaned area prior to leaving. One deficiency: Stove has a two pipe system that draws combustion air from the outside and discharges combustion gases to the outside. For twenty plus years this prevented soot from depositing on the glass in front of the stove. The glass seal was disturbed a few years ago which caused a soot buildup on the glass. They cleaned it properly but apparently did not reseal the glass properly and the glass has once again to exhibit a heavy soot deposit.
    - Greg E.
  • F
    Condor Fireplace & Stone
    They wanted to rip me off. I came to their store to purchase a fire place for my basement and was recommended a model that I paid for. After the fire place was delivered to my home my HVAC contractor said that it would not pass inspection because the vent pipe was 16' away from the outside wall and purchased model allowed only 12' max. I called Condor and explained the situation and was told that they would deliver a new fire place that would work and would cost quote ''a couple hundred dollars more''. They delivered another fire place, my HVAC contractor has installed it and TWO MONTHS LATER they sent me an invoice for $3452.43 more. I called and told Glenda (owner) that it was not acceptable and it's not $200 as I was told. I asked her to pick it up and refund my money, she refused. I still have her fire place in my house (waiting for them to pick it up) and refund my money that I paid for the 1st fire place $2467.85
    - Pavel S.
  • D
    Condor Fireplace & Stone
    I contacted this Co in December 2015 and have ordered a fire place for my house. I explained what I was looking for and was recommended a model that I have purchased on 12/8/15 where I paid $2554.07 with tax. After my mechanical contractor has installed the fire place, building inspector said that that fire place would not work due to the fact that that fire place didn't meet code in venting and because vent pipe was 13-14 feet long but fire place allowed only for 10-12' of horizontal venting. I have recorded a video and posted it on the youtube explaining to Mike (Condor���s tech guy) what was the issue with the fire place and have sent Mike several emails with the video links. Attached is the link on March 7th, 2016 [*** Link removed ***] Based on Mike's experience (I don't know his last name) I was offered to exchange the fire place to a different model that would work. I was told that there would be a small difference in price under $200. I was OK with that. New fire place was delivered to my house on 4/22/16. I paid my mechanical contractor $1200 to remove bad fire place and install a new one. On 5/13/16 I received an invoice for $5632.42 with the due balance of $3078.35, since I already paid $2554.0 for the bad fire place. There is a big difference between $200 that I was quoted over the phone and $3078.35 bill that they sent me. There were parts on the invoice that I have never ordered, such as remote for $277, (2) horizontal power vents for $1019.70 even though the fire place only needed ONE power vent kit, back shield kit $334 (that I also didn't order). I have attempted to resolve the issue over the phone several times, but when I called the owner (Glenda) she was never available. I have sent a certified mail addressed to Glenda (owner of the company) on 7/6/16 that she signed for demanding to return the unit. In the certified letter I requested that Glenda removed her fire place and all parts that came with it. I have received a bunch of parts that came with the fire place that I have never ordered, such as: remote control for $277 (2) power vents for $1019.70 even though the fire place required only one power vent. Back shield kit $334.90 and a lot of venting pipes. I have not received any response, so I called and talked to her and she laughed at me and told me that she would not accept the unit back, but she would pick up some parts that would help me to reduce the bill. I agreed to do that, hoping that the bill will be only $200 as I was quoted. After we spoke she sent a worker at my house to pick up extra parts (I was not home when he came), my wife let him in. He picked up 2 boxes of parts, but Glenda has not given me a credit for the items that her worker picked up. Resolution that I want: I want her to pay $1200 that I paid to my HVAC contractor for fire place removal and installation and refund my $2554.07 that I paid for the first fireplace and I want her to pick up her unit. Also she was trying to put illegal mechanical lien against my house without providing a proper notice. Total amount that she needs to pay me to settle $3754.07, remove the unit and stop sending me demanding payment letters.
    - Pavel S.
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Chimney And Fireplace Contractors in Maple Grove

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