Aquarius Home Services

A 106 Reviews

Founded 1987 • Angie's List since January 2004

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM

Company Contact

3180 Country Dr

Little Canada, MN 55117

Description

Aquarius Home Services has been providing homes and families with safe, clean water via Kinetico’s advanced home water systems for 30 years. Aquarius provides free on-site testing to evaluate the quality of water coming into your home, determining the whole house water system that is right for your family’s needs. Kinetico offers the most efficient and environmentally responsible water treatment systems in the world. We didn't stop at water softening, our drinking water systems and specialty water filters achieve incredible rates of filtration; equal to or greater than 99.99% micro biologically pure. Did you know, in addition to your homes Water Treatment and Plumbing, you can trust Aquarius with your Heating and Cooling needs too? Aquarius is a leader in whole home services. Aquarius is dedicated to providing superior service. We respect you, your time and your home by giving attention to the details; like being on time and cleaning up after ourselves. It would be our pleasure to serve you and your home's needs....

Verified Reviews

106 Total Reviews
Reviews by Rating
A Rated
88
B Rated
7
C Rated
6
D Rated
2
F Rated
3
Read reviews by category
water softener installation and repair (96)plumber (34)water heater repair and installation (9)water delivery (6)hvac repair (7)septic tank cleaning (1)
Showing 1-10 of 106 reviews
F

RATED

07/01/2020

We called Aquarius to repair our 12 year old, non-working air conditioner. The technician was prompt and courteous. He diagnosed a bad compressor and recommended a replacement system. The cost of that replacement AC was quoted at $6200 to $9700 for the AC only. This seemed high so we called another HVAC company for a second opinion. That second tech came out and diagnosed a bad wire. The problem w...

DESCRIPTION OF WORK
Air conditioning repair

CATEGORY heating & air conditioning/hvac

COST $98

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/03/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] - We called and left you a voicemail. Sorry the experience was not up to par. We promise to make it better and will refund the $98.
A

RATED

06/15/2020

All went well. My system needs to be replaced and they are estimating the replacement cost.

DESCRIPTION OF WORK
A/C evaluation and partial recharge of system

CATEGORY heating & air conditioning/hvac

COST $257.42

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/02/2020

F

RATED

03/28/2020

My gas furnace was showing a code indicating the flame sensor needed cleaning. (The furnace had failed to kick in three times over the course of a month.) I contacted the company I bought my furnace from about 19 years ago, and was re-directed to Aquarius Home Services. Their technician inspected the furnace. He indicated high temperature stress on the heat exchanger, high CO levels at light-off, ...

DESCRIPTION OF WORK
Inspect gas furnace and clean or replace flame sensor.

CATEGORY heating & air conditioning/hvac

COST $99

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/17/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed], We are disappointed to hear you felt like you had a bad experience with Aquarius. \nWith thousands of 5 star reviews it is extremely important to us that all people feel comfortable with and truly enjoy working the Aquarius team. We pride ourselves in Earning the Right to Recommended and care deeply about our customers, their safety, and their confidence in doing work with A...
A

RATED

12/27/2019

Great work - we couldn't be happier with our decision to purchase Kinetico water softener system from Aquarius.

DESCRIPTION OF WORK
Water softner and purifier installed

CATEGORY water softeners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/23/2019

SERVICE PROVIDER RESPONSE

Great to hear! Thanks for the A+ rating [Member Name Removed]!
C

RATED

08/26/2019

The only model thermostat they offered was high priced ( $350 plus installation or $453 total), High tech, WiFi link to smartphone, programmable. I told him I wanted a simpler model and was told the only other option was more complicated and more expensive and that "this is how thermostats are now". I told him I was upset, but had no other options. I now know this was 'extortion' , since other sim...

DESCRIPTION OF WORK
replace thermostat

CATEGORY heating & air conditioning/hvac,water softeners

COST $453

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/26/2019

A

RATED

07/17/2019

The service technician Jake Anderson stopped by our home to service our Kinetico water system. He arrived on time for the appointment and was overall very friendly and professional. I appreciated the floor mat he put down outside our front door. He explained many things to me to more easily understand the water test results for example. He showed me the used filter and took the effort to put cover...

DESCRIPTION OF WORK
Water Service Appointment

CATEGORY water softeners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/16/2019

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for the feedback on Jake and Kinetico. We look forward to serving you and your furry friends in the future!
A

RATED

10/16/2018

New Furnace and Air - Friendly knowledgeable installers (Mick and Kevin) - would hire again.

DESCRIPTION OF WORK
Heat and AC

CATEGORY heating & air conditioning/hvac

COST $9,495

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/16/2018

SERVICE PROVIDER RESPONSE

Great to hear! Thank you for sharing!
C

RATED

02/03/2018

I our previous home we had a Kinetico softener for about twenty years with no problems. With this one, we have had 3 or 4 service calls in about a year. Hopefully we will have no future problems. The service is great, but we continually seem to have problems.

DESCRIPTION OF WORK
This time it was a water leak. Have had previously problems with one of the two tanks regenerating. Have had problems about 3 or 4 times since we purchased the softener..

CATEGORY water softeners

HIRE AGAIN? Yes

WORK COMPLETED ON 01/30/2018

SERVICE PROVIDER RESPONSE

Sorry to hear that you had some call-backs with your new system. Where here to help should you need it. We care about getting it right and your satisfaction.
A

RATED

01/17/2018

Very good. Came on time and work done quickly. Everything is properly installed and is working so much better than our old system.

DESCRIPTION OF WORK
Replace pressure tank-

CATEGORY plumbing,water softeners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/17/2018

SERVICE PROVIDER RESPONSE

Thanks for sharing [Member Name Removed]!
A

RATED

01/08/2018

The installation went well and the system has been working very well for the last 2 plus years. The maintenance has been timely and there have been no operational issues.

DESCRIPTION OF WORK
We had them install a Kinetico water system and we receive quarterly and annual maintenance.

CATEGORY water softeners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/23/2017

Services Offered

We offer full range of home and commercial water treatment including: water softeners, water filtration and purification. Additionally, we provide full service plumbing, heating and cooling services, including: water heaters, furnace and air conditioning repair and replace. We service all makes and models.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Emergency Service
No
Warranties
Yes