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Find Top-Rated Lakeville Custom Furniture Makers

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Furniture reviews in Lakeville

  • A
    Junk Happens
    Great. Arrived early (phoned to let me know they were ahead of schedule). Crew of 2 were very pleasant, courteous and professional. First time using using Junk Happens; chosen because they are a 'green' company.
    - Kimberly D.
  • F
    Warners' Stellian Appliance
    Absolutely horrible service! Spent a lot of time with a sales guy who clearly has no idea what he is talking about and told us all range hoods need to be vented upward and told me I will have to rip up my upper cabinets to do so. Not the case. Bought an $1800 Thermador gas cooktop that was defective. The store wouldn't return it!! They wanted to repair it! I insisted I wasn't going to repair a brand new appliance right out of the box, especially when it's within the warranty. The website states I should go through my sales person to honor the 30 day return, but he dismissed me and said he'll support whatever customer service stated (which was to repair it). The C/S team was very cheerful as they attempted to set up a repair service call. Asked to speak to a manager - no one called. Called my sales guy, who was rude and condescending. I insisted I talk to the store manager, but was told he's either busy unloading a truck or with another customer (this was 10 am on a Tuesday; I'm sure the store isn't hopping at that time of day). Hours later, the store manager called and said he'd replace the appliance. I have to say, I was never told WS has an installation team in place so I had to look for someone myself. My husband called the store to complain, and they said they'd install it for $240. When the new appliance arrived and the delivery team asked when they could install it, I asked how much it would be, they said $180! I found MN Plumbing and Appliance repair for $130 and their service is outstanding. I had WS drop it off at the house and take the old ones away and be done with it. I would never purchase anything from this store - EVER.
    - Sharon W.
  • A
    Contacted Greg and we scheduled a time to meet.  He came out and I showed him the 2 alcoves and admitted I didn't really have a clear idea of what I wanted in there.  Greg was very helpful throughout the process by providing suggestions of how I could do things and making sure everything was exactly the way I wanted it before proceeding.  We must've gone back and forth 10 times and every time Greg was more than happy to make any adjustments to the drawings he provided.  him taking the time to create those drawings was VERY helpful as I could see exactly what it would look like when finished.

    When it came to install the pieces were absolutely fantastic.  The craftsmanship was very nice and the attention to detail was phenominal.  The drawers in the cabinets are soft close so they won't slam, the shelves in the units look very nice and are labeled for best presentation, and there is enough space behind the cabinets to deal with the cables and power supplies from all the electronics.  I could't be happier that I went with Greg for this project and I will definitely be contacting him for any other projects I would like done.

    - David R.
  • A
    Steve is punctual and extremely knowledgeable.  The piano sounds great and he is able to give me feedback about how the environment is impacting the piano (humidity level in my home, temperature, etc.).  I've been using Laursen for the past 4 years and would recommend them to anyone.  They give me a reminder call when I'm due for service and they have always been able to accommodate my schedule.  I am given a one-hour window for when Steve will arrive, and I can depend on him to arrive when expected.  The appointment typically lasts about 30-40 minutes.
    - Kristi S.
  • A
    He was good. He wasn't here long, because he had been here a year ago, so he didn't take long. He always does a good job, and takes his shoes off when he comes, he doesn't waste time, and I feel like he can trust me about what he says about the piano.
    - Ron G.
  • A
    Everything went as they said it would. They accomplished the move within the four hour window they had given me and they called me when they left the store to say they were on their way to my house. The piano had to go down a flight of stairs and they got it done without scratching any walls! I appreciated that the move could be done on a Saturday.
    - ROBERTA H.
  • A
    Artisan Cabinet Company
    I worked with Artisan Cabinet Company to make my new kitchen cabinets. This was my first job with Artisan Cabinet Company. However, this was my second job working with Trent and his crew from Excel Builders. Trent has carried the same transparency, ethics, and communication to Artisan Cabinet Company that he has with Excel Builders. 

    The cost of new cabinets can be expensive, but it is worth the investment and we definitely got our monies worth. Great quality, the project was completed on time, no headaches, and stress free. Since we did not complete a full kitchen remodel, we had Artisan Cabinet Company install the cabinets, and Excel Builders complete some of the other required work.

    I am always happy when working with Trent and his crew. Getting our new kitchen cabinets was another wonderful experience and everything looks fantastic!
    - Jennifer M.
  • A
    Ackerman's Furniture Service
    The whole process went well.  Dropped off the chair and they told me it would take about 1 - 2 weeks.  They called me in 2 weeks and said it was done.  The chair is in great shape.
    - Mark O.
  • A
    College Muscle Movers
    The team was very professional and pleasant.  They were hardworking and didn't complain.  They were very respectful of our belongings.    I am a real estate broker and agent and have given this company many referrals.  They are simply the best!
    - SHANNON E.
  • A
    Excellent, as usual! Bruce has been tuning our piano for at least 25 years. He is punctual, proficient, and polite! It's nice having someone we can trust who appreciates the investment owners and music lovers make in their instruments.
    - Thomas M.
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Custom Furniture Makers in Lakeville

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