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Flooring reviews in Lakeville

• A

  Country Creek Builders Inc

  We are over the moon happy with the results of our porch renovation completed by Country Creek Builders. We have used them for two other home reno projects and once again they did not disappoint. The crew is very personable, punctual and transparent as well as highly skilled. The quality and precision of their work is what sets them apart. We are content with our decision to not simply choose the lowest bid for this reason. The first project we did with CCB was in 2014 and it���s impressionable to see the same guys in 2019. I am a stay at home mom, so have been around every day for all three projects. It was important that we felt comfortable around the crew. The kids, the dog and I miss having them around now that the project has ended.
  - Kimberly K.
• F

  Behr's USA Carpet And Flooring

  Big project BIG mistake! We trusted Behr Flooring with all our carpet purchases and installation for a 5800 square foot executive home. BIG mistake! This was part of a whole house remodel and included carpet in 3 bedrooms, huge hallway, family room, living room, dining room and two sets of stairs on three levels of the house. Few years later, our executive home looks like giant Shar Pei puppy and I'm disgusted with the result! The carpet on the stairs is literally sliding downhill and the carpet in the hall is so badly wrinkled it has become a tripping hazard. As the Behr team left my home they told me it would stretch a bit - it did, and now it's an unsafe and embarrassing mess. We've had two competitors in to assess the issues and they were both shocked by the ineptitude and incompetence of the installer. Stairways were not cut and tucked or tacked in properly, the carpet was not stretched correctly, seams where not cut in straight and are now visible due to the terrible wrinkling. There is no excuse for this as this was top of the line carpet that is now being ruined by the uneven wear and tear. To add insult to injury we now have another 800.00 bill to try, and I say TRY to fix the disaster Behr Flooring left me with. We've had good carpet in place for more than 10 years and it looks as good as the day it was installed (not by Behr). Carpet doesn't want to do this. Home owners don't cause carpet to do this. A crappy business man that hires incompetent installers creates this kind of mess. Buyers beware of this company.
  - christa b.
• F

  HOME DEPOT

  Worst experience ever! Things seemed to be going fine all the way through the measure process. After that was the biggest show of complete and utter unprofessionalism I have ever seen displayed!!!! We ripped up the carpet because our renters had a cat and I am allergic to cats. We were painting the entire home to prep it for sale and I couldn't work in there with the cat dander that was in the carpets. My husband called to verify they would still haul away the carpet even though we ripped it up. All of a sudden they won't pick it up because a horribly rude woman said it was a biohazzard because of pet urine. The cat never urinated on the carpet. The townhome had absolutely no smell of cat urine anywhere!!! I called and spoke to the woman and she said my husband said the cat urinated EVERYWHERE. I called her on that and told he I knew for a fact my husband never said that because I was sitting next to him when he called and talked to her. That is when the story changed to..... The man who did the measure noted in the measuring documentation a strong smell of cat urine and pet staining throughout. I told her that wasn't in the measure paperwork I received. She said it was a note that he pit in the system. I asked her to provide that documentation. She refused. After that I spoke to her manager, then the manager of the entire scheduling office. Nobody would provide the proof that this person put anything in some super secret system that only they can see. Our contract included haul away. Even after the measure, where they had the opportunity to state the carpet would not be hauled away, they didn't note anything. Nobody could tell me where any exclusion was noted.... Except their computer system, that they wouldn't show anyone. We decided we would just have to get rid of it on our own. The install was scheduled, we received a call verifying the appointment and nobody showed up. My husband took vacation to be there. He called when they were late and was told they were on their way.... This went on all day...they never showed up. We then rescheduled and the same thing happened-no show. Another day of vacation burned. It wasn't until I went back to home depot and demanded my money back - which they would not refund-so I threatened them with the Law office we use for our business, that they finally scheduled the install for a third time and actually showed up. The inasallers were polite and did a great job. When my husband went out to the garage, he found that they took the carpet. We adked him if the carpet smelled bad and he said no...it smells like carpet. He noted no smell of animal urine. The garage, where the old carpet was sitting did not smell (and this job was done in July when it was really hot and humid). I have just had the carpeting done in the basement of my home and already used another company. They were professional and punctual and less expensive for a higher quality carpet. I will never step foot into a home depot ever again for anything.
  - Kimberly F.
• A

  Perry's Hardwood Floor Service Inc.

  From the first quote appointment to the final clean up I was very impressed with Patrick and his crew. We knew it would be a messy job to remove the tile and arranged for the entire project to be done while we were on vacation in California. Patrick did an amazing job of controlling the dust by hanging plastic and covering vents, etc. Dust does still get around, of course, (when you have to jackhammer out tile), but it was surprisingly well contained. He even came himself and cleaned up afterwards when the cleaning crew bailed! Patrick kept me updated with messages and photos throughout the entire process which was great since I wasn't home to see the progress first hand. I purchased the flooring material from another supplier, but Patrick was able to get unfinished vents and stain them to match the flooring. When we had a small issue with the transition areas he was communicative and came out to fix it up neatly. He took care of all of the waste disposal and removing and replacing all of the baseboards, toilet and sink and the doors that had to be removed for access. I am very happy with my floors and definitely recommend Perry's. Note about photos: I will upload more pictures once the painter has finished and the furniture is back in place.
  - Ron G.
• A

  Renewed Hardwood Floors Inc

  Our kitchen and dining room were already natural maple floors but we wanted it extended, thru to the back of the house, to include the family room and sun room. After removing the carpet, Jeff fingered in the new wood with the old. Then he sanded it all so it looked the same. After 3 coats of clear topcoat , Jeff wan't satisfied, so he applied a 4th coat. It will take an extra few days before we can move our furniture back in but it was well worth it as the FLOORS LOOK ABSOLUTELY SPECTACULAR!!!! He not only did a terrific job but his price was very reasonable. Years ago, we had Jeff re-finish floors at another house and were so happy with his work, his demeanor, his honesty, his quality, and his price that we hired him for this new job at another home. So glad we did!
  - Jeff Z.
• A

  Dick's Metro Flooring

  Victor was prompt and professional. He always responded to questions within a day at most. We gave a B on price only because he was highest of the three bids we got but we feel the quality of the job done is well worth the extra cost and will hire him again. Andrew who did the installation was right on time and also most courteous. He checked with us before each stage of the installation to make sure we were on the same page throughout the process. His cleanup was fantastic, too-not a speck of grout or anything else when he left. Great experience!
  - Dean D.
• A

  Country Creek Builders Inc

  Dan and his crew were FANTASTIC. They were helpful and honest from the first moment we met with them about about our project. This project was really important to our family - having a whole new level for our family to get together and hang out was our main focus. Adding in a bathroom, storage and a bedroom was a part of the remodel as well. We couldn't be happier with the quality of Dan's work. And he was so incredibly responsive, it made it so easy to work with him. He was also very patient with our changes and did his absolute best to meet our needs. What I really liked about Dan and his team was that they really took time to get to know us as a family (even our dog!) and they always asked questions to clarify what we wanted or thought we should be aware of. I know the next time we have a project, we will not hesitate to call Dan. There is no need to look further than Country Creek Builders.
  - Laura P.
• A

  North Point Services Co

  Loved the work that was done to our home! Alex and his crew showed professionalism in their work and service. I extremely appreciated the suggestions that Alex gave us in seeing our vision for the projects which came out better than we expected. HIGHLY RECOMMENDED!
  - Yana P.
• A

  Floormen

  These guys were impressive, very responsive and very knowledgeable. I'm an actual retired union floor layer that I have yet to tell the guys. So I know that these fellows are the real deal. You can't beat the quality and knowledge for the price they deliver
  - Jennifer M.
• F

  Floormen

  It was a disaster. They did a flooring, and they did almost all of it, but the transition pieces he said you know I need to order a special transition piece here and there. He said I'll do that and then and I'll come next week and finish off. The last day that he was supposed to be done, he asked for a final payment. That's been three or four weeks ago. We keep calling and calling, and calling him and leave messages and he never gets back. That's awful. I had paid him for it, the Friday before the Memorial day weekend.That didn't include the material; I bought the material myself. The price was okay.
  - Norm H.