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Large Appliances reviews in Lakeville

  • F
    Warners' Stellian Appliance
    Absolutely horrible service! Spent a lot of time with a sales guy who clearly has no idea what he is talking about and told us all range hoods need to be vented upward and told me I will have to rip up my upper cabinets to do so. Not the case. Bought an $1800 Thermador gas cooktop that was defective. The store wouldn't return it!! They wanted to repair it! I insisted I wasn't going to repair a brand new appliance right out of the box, especially when it's within the warranty. The website states I should go through my sales person to honor the 30 day return, but he dismissed me and said he'll support whatever customer service stated (which was to repair it). The C/S team was very cheerful as they attempted to set up a repair service call. Asked to speak to a manager - no one called. Called my sales guy, who was rude and condescending. I insisted I talk to the store manager, but was told he's either busy unloading a truck or with another customer (this was 10 am on a Tuesday; I'm sure the store isn't hopping at that time of day). Hours later, the store manager called and said he'd replace the appliance. I have to say, I was never told WS has an installation team in place so I had to look for someone myself. My husband called the store to complain, and they said they'd install it for $240. When the new appliance arrived and the delivery team asked when they could install it, I asked how much it would be, they said $180! I found MN Plumbing and Appliance repair for $130 and their service is outstanding. I had WS drop it off at the house and take the old ones away and be done with it. I would never purchase anything from this store - EVER.
    - Sharon W.
  • B
    Warners' Stellian Appliance
    After 3 months of use one of their top line microwaves completely failed.  A service tech verified the failure and ordered parts.  After many delays on the parts we insisted on and obtained a replacement microwave.  It was quickly installed and given a perfunctory check.  Since the replacement we have noticed a very loud hum which was part of the issued prior to failure of the first appliance.
    - Gayle T.
  • B
    HOME DEPOT
    Turn around time was excellent as the hood arrived within a week. When I had it installed by my handyman it would not operate. I called Broan who referred me to a local company that handles service problems. They sent a service representative out and determined that the main board in the hood was defective. Another one was ordered and installed within a week. Home Depot issued a $100 gift card for the inconvenience. While it was a frustratng experience, they were prompt in resolving all issues.
    - RUTH ANN V.
  • A
    Appliance Depot Inc
    THIS IS A FAMILY OWNED BUSINESS. THEY REALLY WORKED WITH ME TO MAKE SURE I WAS GETTING WHAT I WANTED AND HELPED ME GET A $400 REBATE ON THE APPLIANCES. THEY WERE VERY POLITE AND PROMPT. THEY ALSO DO REPAIRS AND SELL LOTS OF REFURBISHED AND SCRATCH-N-DENT TO KEEP COST DOWN, BUT THEY ALSO SPECIAL ORDER.
    - TONI S.
  • C
    Warners' Stellian Appliance
    unknown
    - James G.
  • A
    Tony's Appliance Inc
    See above.
    - Gregg D.
  • A
    A-1 APPLIANCE
    unknown
    - Harry W.
  • A
    Warners' Stellian Appliance
    THEIR SERVICE WAS WONDERFUL. EVERYTHING WAS GREAT AND HAULED AWAY THE OLD ONE WITH NO CHARGE.
    - MARIA C.
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Kitchen Appliance Sellers in Lakeville

Companies below are listed in alphabetical order.

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