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Appliance Repair reviews in Lakeville

• D

  Tony's Appliance Inc

  Repair person was nice but he admitted the repair would not have been necessary if it was installed properly...Then he asked who installed it and I told him it was Tony's Appliance! I spoke with the owner and asked him what he had to say about it and he stated that his pockets were not deep enough to help out to the degree I wanted. I had not even mentioned an arrangement as of yet. I paid for the repair, hundreds of dollars, in full. Believe me, he has lost a long time customer...
  - Dale D.
• D

  Warners' Stellian Appliance

  Our 6 year old Samsung refrigerator was freezing everything inside, including the water dispenser. Digital monitor said it was 41 degrees, but actual temp was 17 degrees. Warner Stellian diagnosed the problem, ordered the part, and on 5/14/19 came back to install the panel. Ten minutes after he left, our floor was flooded with water. Apparently, the water chamber which also froze, cracked, and has now thawed leaking water. So repairman ordered new part, came back to fix (now our 3rd time having to take off work!). Well, guess what, the tubes that connect to the water chamber also froze so were now cracked. Repairman couldn't fix without those parts. Meanwhile we keep dumping the water out of the lower tray as it fills up! So far we have $970 into our used refrigerator!! We are now waiting to schedule our next appointment, and of course, have to take more time off from work. I called to complain about the labor charges and incompetence of the original inspection to also check this water chamber and hoses!! They offered to give a credit of $75... are you kidding? I asked to speak to some one else regarding the labor and our inconvenience. Have not heard back for 3 days now!!
  - Marj T.
• A

  Tony's Appliance Inc

  The repairman came out and fixed the broken belt in our dryer. He also gave us many tips on care for our washer and dryer. That goes above and beyond what our expectations were for the service call. Thanks!
  - scott a.
• A

  D & T Appliance Service Co

  Time block was 10am-2pm Tuesday, Jeff called at 1:50 or so to say he was on his way. He arrived at 2:15 and got right to work. His initial thought was a frozen condenser but soon found that the evaporator motor was fried. He did not have one on his truck so he offered to order one, about a two week turn around, a long time for a family of five to be without refrigeration. He told me of a place near to our house that stocks that motor and if I was willing to go buy the motor, he would squeeze me in at the end of his day that Friday, still long but better. He then took the time to show me how to install the motor. The reader digest version is that I went out and bought it that afternoon, installed it that evening and have cold food and ice today. In the process he saved me over $150.00 and gave me an education. I will be using them again and feel confident in recommending.
  - Greg G.
• A

  Tony's Appliance Inc

  excellent service and repair. just that the part cost $188, which is not Tony's fault plus only guaranteed to 90 days. Bummer on Samsung. $160 on labor which not cheap but suppose is going rate for 2 calls.
  - Charles S.
• A

  Tony's Appliance Inc

  The repair person was prompt and professional. He had time to look at my dishwasher that was making noise as well as repair the microwave - which was the original appliance for the call. I like to use local businesses whenever possible. I would definitely use Tony's Appliance again.
  - Sue F.
• F

  Tony's Appliance Inc

  I have had Tony's repair several appliances for me over the past many years and have even visited their showroom to purchase new appliances. I have been told on multiple occasions that while they do sell appliances they are geared more toward repair and I would have better luck purchasing elsewhere. One employee even directed me to a retailer in the Inver Grove Heights/Eagan area. When I called to have a new dishwasher installed and a repair made to my oven I was told that the estimated charge for the DW install would be approximately $300.00 and the range repair would likely exceed $200.00. Additionally I asked how much It would cost to have a water line hooked up to my existing refrigerator and was told minimum $200.00. When I said that these charges seemed high I was told that since I hadn't purchased these appliances from them they would have to charge a higher than normal rate to makeup for the profit they did not receive from the original purchase. I scheduled the appointment but decided to cancel as this did not sit well with me. I have been a loyal customer and even wanted to buy from them in the first place. As per usual with most retailers these days the lady who took my phone call didn't seem to have any care in the least. I have made an appointment with another, less local AL vendor.
  - MIke K.
• A

  General Repair LLC

  Chad was prompt and immediately diagnosed the problem; he wanted to get it done in one service call so he drove from a southern suburb all the way to a northern one to get the right parts. He did a great job and the stove works like brand new! I would recommend him for any repair.
  - Michael M.
• F

  General Repair LLC

  We never got to the point of scheduling an appointment. The first time he wanted to come almost immediately. I stated that I have to give work plenty of notice so I suggested a week in which I could be a little more flexible. I never heard from him until the day before he wanted to come. He asked me some preferred times and when I gave them to him, he said he is not going to get up that early and come. Then he e-mailed after 9:30 the night before to state he was coming the next day. I said I had it with the scheduling. This was my first Angi's List Purchase ever. This was completely unprofessional. I have dealt with lots of contractors over the years and he was the worst in working with. Told him I didn't want his service.
  - Kristine W.
• A

  Standard Heating & Air Conditioning Inc

  Called them when furnace went out and it was after hours. They called promptly to schedule a technician to come out. I actually talked with him and he suggested i wait and use my space heater for the night to save the 199 bucks. Then he assured me that someone would call at 7am the next day to come out at the cheaper rate to fix the problem. At 710 the next day i got the call. Sercive tech came out a couple hours later within the window they gave me. They ordered the part after talking about my options. Courier came over to drop the part off. Easy installation and good service. Im going forward with a consultation to see if a replacement would be worth it. They said they would credit me 500 bucks for the part that was broken if i indeed opted for a new furnace which was great news.
  - Jason F.